When trying to pay my loan I find Ferratum’s bank account has been closed so I called all numbers not recognised by telecom Interest is still accruing however. I emailed and have yet to have a res... See more
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See what reviewers are saying
I think you make things really easy, once set up its even better. I get contract income as well as salary and its often irregulary paid so this type of solution suits me - although can be more expensi... See more
User friendly, great service, money deposited same day & if you have any questions/issues you would like to talk to them about, they have a great support team. I would recommend Ferratum to anyone wi... See more
It was a complete breeze and pleasure, painless process, friendly staff, impeccable chat service and best of all quick turnaround of approval and money transfer! Top notch service and we now know who... See more
Company replied
Company details
Information provided by various external sources
Ferratum is an international provider of mobile consumer loans. As a pioneer in the field of financial technology and mobile lending, we have expanded our operations to 23 countries since 2005. At Ferratum, our mission is simple – to provide the best, fastest, and most user-friendly lending and banking services available with unsurpassed personal customer service.
Contact info
Cnr Anglesea & Nisbet Streets, 3240, Hamilton, New Zealand
- 0800 337 728
- loan@ferratum.co.nz
- ferratum.co.nz
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Great and fast
Great and fast. Be nice to get the amount I ask for but otherwise great
Its really fast and efficient .
The experiance I had with Ferratum was …
The experiance I had with Ferratum was excellant .. Friendly , Polite , and on key and not to mention how fast things were done .. Mean will be dealing with you again .. Thank you
Was fast and painless
Customer service below average.
Impersonal, interest rates too high, inadequate customer service, quite often no one answers the phone when you ring them. On a positive note: transfer of loan funds always in my account within a few hours.
very friendly and helpful fast service …
very friendly and helpful fast service also
A loan u say takes hours to approve …
A loan u say takes hours to approve took a week not happy
Awesome people and service awesome …
Awesome people and service awesome communication fast and fuss free loyal to there customers...a plus
Awesome easy to apply and funds within …
Awesome easy to apply and funds within 60nminutes of approval
high rated interest other then that was …
high rated interest other then that was very quick to receive my loan this time round but it would also be useful for use to have a 0800 free calling number to contact use on cause not everyone has credit all the time thanks
Great experience
Easy to apply, friendly helpful staff, wouldn't hesitate to recommend to others.
Very helpful and no issues
Ferratum
Ferratum has user friendly lending and the loan is paid out very quickly.
Ferratum were there for me when no …
Ferratum were there for me when no other loan company would even consider me for a loan. I made some errors of judgement in a past life and my credit score is not great but this company has saved my skin many times. Sure the repayment amount might seem high but if it's a choice between my family going without and them being happy and I have to work a little harder i will choose the latter. Also fast, in your account within an hour.
Thanks ferratum.
Very dare but very fast loans
Ferratum New Zealand make you feel so …
Ferratum New Zealand make you feel so comfortable and dont judge a person by their financial status. Very understanding and a company that are trustworthy.
Ferratum is very easy to deal with
Ferratum is very easy to deal with. However, I do get annoyed with the constant emails reminding of upcoming due date!!
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