Ferriesingreece Reviews 341

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

We went to Sentis travel in Athens today and the wonderful Panagiota Papadogona helped us with our enquiries, unfortunately due to it not being the season there was no snorkeling available but offered... See more

Company replied

Rated 2 out of 5 stars

Truth be told, this was not the first time on a ferry, and it is worth saying that a cabin price was highly overrated and for that price(200 eur one way) you'd get a seedy cabin, old bedding, and an... See more

Company replied

Rated 5 out of 5 stars

Very reasonable and great to deal with. Refunded our tickets immediately when Covid stopped our travels, and then rebooked when we could travel. 2/3 ferries were cancelled last minute, but we did... See more

Company replied

Rated 5 out of 5 stars

Easy to order the tickets online. We chose to print out our outbound e-tickets prior to flying to Santorini. Our Seajets transfer to Naxos went without a hitch. Similarly for our return trip from... See more

Company replied

Company details

  1. Ferry Service

Information provided by various external sources

Online booking engine for ferry tickets to the Greek islands, Italy and Turkey.


Contact info

3.7

Average

TrustScore 3.5 out of 5

341 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

We went to Sentis travel in Athens…

We went to Sentis travel in Athens today and the wonderful Panagiota Papadogona helped us with our enquiries, unfortunately due to it not being the season there was no snorkeling available but offered us an alternative which we were so grateful for, we now have a full day itinerary to three different islands on a Cruise! And it was at a great price of only €130 PP! Me and my partner are so excited! Pangiota was lovely, welcoming, a great listener and absolutely hilarious! Highly recommend going seeing her! You won't regret it!

March 16, 2026
Unprompted review
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Reply from Ferriesingreece

Thank you for your kind review—we’re really glad to hear you had a great experience in Athens!

However, it seems this review may have been intended for a different company. FerriesinGreece specializes in ferry ticket bookings and does not organize cruises or excursions.

If you meant to review another provider, you may want to update your review so it reaches the right team.

Wishing you a wonderful time on your trip!

Rated 2 out of 5 stars

Overrated

Truth be told, this was not the first time on a ferry, and it is worth saying that a cabin price was highly overrated and for that price(200 eur one way) you'd get a seedy cabin, old bedding, and an air-con/heater that would be out of order; you'd pay for WI-FI and it wouldn't work. To really feel the difference, try taking a ferry from Estonia to Stockholm you'll have nice cabins, clean and new bedding, an entertaining program on board, and all this is at half price. The travel time is the same -9 hours. It's worth learning from others.
Anyway, we were able to get from point A to B, hence 2 stars.

December 16, 2025
Unprompted review
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Reply from Ferriesingreece

Hi Anna, thank you for taking the time to share your experience.

We’re sorry to hear that you were disappointed with the onboard facilities. Please note that cabin condition, pricing, and onboard services (such as Wi-Fi and air conditioning) are determined and operated exclusively by the ferry company, in this case Blue Star Ferries, and are outside our control.

As a booking platform, we facilitate ticket reservations but do not manage or influence the onboard product. For this reason, your feedback would be more effectively addressed directly on the ferry company’s page or with their customer support.

That said, we appreciate you sharing your comments and are glad you were able to complete your journey safely.

Rated 4 out of 5 stars

Some of the ferries were delayed

Some of the ferries were delayed, but had no trouble with booking and reservation. Overall, it's an easy service to use and they tend to help you with your problems quickly. I recommend the service.

January 11, 2023
Unprompted review
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Reply from Ferriesingreece

Thank you for the feedback!

Rated 3 out of 5 stars

Indifferent customer service

My outward trip from Piraeus to Hydra was ok, although I found the service brusque and officious and not very friendly.
Two days before I was booked to return to Piraeus I was sent a text informing me that my ferry was cancelled due to a seaman's strike. I managed - just in time - to find the ticket office in Hydra Port and transfer my ticket to one 24 hours earlier.
Not only was my holiday on the island cut short by a day (admittedly not the fault of the ferry company) but I then had to spend a night in a hotel in Athens, which cost me an additional 69 euros that I could ill afford. I was told by the company that I would receive no compensation, because the terms and conditions stated this to be the case.
I think this is unfair, and it left a sour note on an otherwise lovely holiday.

October 27, 2022
Unprompted review
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Reply from Ferriesingreece

Thank you for your feedback. It is always appreciated to hear back from our customers.
Regarding your outbound trip, we are happy that everything went well, and we are sorry if you feel that the service provided by the ferry company BLUE STAR FERRIES did not live up to your expectations.
As for your return trip, kindly note that the 24-hour Seamen's Strike on the 25th of October 2022 was something unexpected. As soon as it was confirmed, which was two days before your return trip, the ferry company informed us accordingly. Therefore, we sent you the appropriate information by email and SMS, giving you plenty of time to make alternative arrangements, especially since Hydra is a very small island and the central agency of the ferry company is just by the quay, which makes it very easy to find it.
Kindly also note that when a ferry is canceled, according to the terms and conditions of all ferry companies, which you read and accepted before completing the booking, the passengers are entitled to a full refund of the ticket rate. You received the full refund and used it to book another trip with the same company.
A company is not responsible for or obligated to pay any compensation due to any union strike. We understand that you had to pay for one night in Athens, which you had not originally planned, but since you also state that it was not our fault, we feel a little mistreated by your 3-star review as we provided our service and did everything we could to assist you.

Rated 2 out of 5 stars

Cancelled without notice

My ferry was cancelled and I received no emails or any other notice. I had to find out directly from the ticket office, and buy new tickets on the spot for 150€ extra. Very disappointing.

October 19, 2022
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Reply from Ferriesingreece

Thank you for your feedback.

Regarding your trip from Santorini to Heraklion, we would like to clarify that the value of the original tickets was deducted from the total cost of the new tickets you booked and you paid a 150 euros difference.

We have contacted the ferry company Aegeon Pelagos to clarify what happened, as we had not received any notice from them regarding this cancellation. They have informed us that your trip was indeed canceled due to bad weather conditions and you were notified by SMS to the mobile number you had given when making this booking. Since the SMS was successfully delivered, they did not inform us about it as you had all the necessary information.
Furthermore, they informed us that you did change your tickets in the office of their central agent in Santorini in the early noon the day before your trip, and you have paid the ticket rate difference of the ticket you bought for another company.

Kindly be advised that the port authorities decide if a vessel would be operating or not according to the weather forecast for the next 6 hours. So, in the case of bad weather conditions, the ferry companies do not know in advance if the vessel will be restricted from operating.
In such cases, the company's central offices assist the passengers in order to get to their destinations as soon as possible.

Finally, we would like to remind you that according to the terms and conditions of the ferry company, in cases of cancellation due to force majeure such as strong winds, all passengers are entitled to a full refund of the ticket rate of their tickets.

Rated 5 out of 5 stars

Great trip!

Ferry was on time
Communication was great
Ride was comfortable

October 23, 2022
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Reply from Ferriesingreece

Thank you for your feedback!

Rated 5 out of 5 stars

Very good !!!

Very good !!!
We are very enjoyed
Thank you
Very much !!!!!!!
Perfect

October 17, 2022
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Reply from Ferriesingreece

Thank you!

Rated 1 out of 5 stars

Terrible all around

Terrible service. Always late. Ferries would go from a 3hr trip to 6hr. No structure. Chaotic getting on and off the boat. But there were 8 people yelling at you to move forward when there is a car in front of you, but no structure before or after that. Nasty bathrooms. Zero services on board. Have to pay for wifi. They changed plans a lot but no notifications.

October 7, 2022
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Reply from Ferriesingreece

Thank you for your feedback.
But we are not responsible of the service provided by the ferry company. Please give us more details, such as your booking number, so that we can investigate this issue further. Regards, Ferriesingreece.com

Rated 4 out of 5 stars

Islands Hop

I used the service between 3 Islands, and I was satisfied in general about the services. Some delays occurred, but was acceptable in a way. The only comments I have is when the boarding start, the way it's organized, is not very safe, were cars and passengers all board together, without a specific place for pedestrian, for me this is the only concern I have. Other then that my expectations was met. Another point is we cannot get the electronic Boarding pass on all Ferries, and we had to go to the offices to print with a charge, That is very big inconvenient.

September 26, 2022
Unprompted review
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Reply from Ferriesingreece

Thank you for your feedback. It is highly appreciated.

As we can see, you had made three bookings with us and all of them were with ferry companies that support e-tickets.

You had therefore received detailed web check in instructions, including the access code needed for your Blue Star ferries trips in your booking confirmation emails.

You had also received additional emails 2 days before your trip date to remind you that you can use this service in order to avoid going to the local port offices.

We therefore find very strange the point on your review mentioning that you had to go locally to print out your tickets, and would be very thankful if you could you please clarify which trips you refer to so that we can investigate this issue further.

Rated 2 out of 5 stars

Correct & legal invoice

I asked for an invoice which should have been sent at time of booking and the reply was to use the tickets.
Unprofessional and not correct attitude

September 27, 2022
Unprompted review
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Reply from Ferriesingreece

Thank you for your feedback. We would like to clarify that at the moment of booking you were automatically sent your ‘Billing and Confirmation’ which includes the analysis of the charges and the total amount that was paid and can be used as proof of your expense. Kindly note that as is in accordance with the Greek Law the tickets themselves are legal receipts so no additional invoice needs to be issued.

Rated 5 out of 5 stars

Very kind service

Very kind service. I booked online the wrong months and discovered this after the month the bookings were valid for. They very kindly managed to transfer the tickets to the month I originally wanted to book for although the tickets were not refundable. Many thanks!

September 27, 2022
Unprompted review
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Reply from Ferriesingreece

Thank you for your feedback!

Rated 3 out of 5 stars

not possible to change the tickets if…

not possible to change the tickets if you arrive earlier while if you buy the tickets directly you can

September 14, 2022
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Reply from Ferriesingreece

Thank you for your feedback.
We would like clarify ‘Kerkyra lines’, the company you booked with, is a small company and is the only one that does not permit for bookings that have been made via online travel agencies to be amended for another trip.
This is not a common practise among the Greek Ferry companies. We are sorry to hear that you arrived earlier and wished to change your tickets for an earlier departure and that this was not possible.

Rated 5 out of 5 stars

Fabulous service from both staff in…

Fabulous service from both staff in port and on ship, before, during and after our journeys. Flexibility in changing bookings was much appreciated when flight timings changed. Will not hesitate to use again now we know how easy it is! Thank you for making our holiday travels so enjoyable.

September 6, 2022
Unprompted review
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Reply from Ferriesingreece

Thank you for taking the time to write us a feedback!

Rated 5 out of 5 stars

Easy and good booking site for ferries

I have booked 4 different boats on different days and had no problem at all. I did print the booking proofs because the crew there doesn't work digitally yet. I gave my paper booking proofs to the kiosk and got the tickets for the boats. Persons with only the booking proof on there mobile phone had to go to the kiosk.
This site is highly recommended to buy your tickets in advance. Thanks for this Ferriesingreece.

September 5, 2022
Unprompted review
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Reply from Ferriesingreece

Thank you!!

Rated 3 out of 5 stars

Good, but capabilities of improvement

Perhaps my experience was better than just average, but in order to be listened to, one has to raise his voice: the technicalities of booking etc. were just fine; what was not so great was the lack of online information on *actual* arrival and departure times. These days it should not be difficult to communicate real time positions and foreseeable arrival and departure times online instead of having passengers standing in line for hours and being frustrated because of delays. Weather can be unpredictable, but information is man-made and human responsibility.

September 7, 2022
Unprompted review
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Reply from Ferriesingreece

Thank you for your feedback, it is appreciated.
We are sorry to hear that you faced a delay due to bad weather.
We would like to inform you that, in the voucher we sent you, there is a link were you can check in real-time the exact point of the ferry but also its approximate arrival time to port.
We would also like to inform you that we will improve this in the near future and we will be able to automatically inform you by SMS with the estimated arrival.

Always at your disposal.

Rated 5 out of 5 stars

Easy booking experience!

Super easy booking experience using FerriesInGreece. We went to Greece for our honeymoon right after our wedding. We booked all transportation ahead of time, and FerriesInGreece made it super easy to search for different times, book, and confirm our ferry needs. Email confirmations were timely and informative. We would definitely book through them again if we're able to get back to Greece some day!

May 8, 2022
Unprompted review
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Reply from Ferriesingreece

Thank you very much for your feedback!

Rated 5 out of 5 stars

I absolutely recommend!

This was my first time booking tickets with FerriesinGreece and I will absolutely do it next time as well. So easy to search and book your trip and when I needed to change something I got great help really quick from customer service!
I absolutely recommended booking with FerriesinGreece!

August 22, 2022
Unprompted review
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Reply from Ferriesingreece

Thank you! :)

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