I used Fidler &Pepper to remortgage my property. Everything was straightforward and easy to action. Messages were actioned promptly and I experienced no issues at all. Big thanks to Gabrielle, An... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
By far the most relaxed conveyancing experience - and I've done a few! Emma Scollick and Georgie Guest handled my remortgage and everything happened like clockwork. Their online file progression syste... See more
Company replied
Fidler & Pepper acted for us during our remortgage and we couldn't have been happier with the service. We only had a short time to get everything completed and they met the deadline. Our case was hand... See more
Company replied
We completed our remortgage through F&P revently. They made what is usually a stressful experience, a very calm and easy process. Marissa Huffen & Leah Bull were both great with all forms of communica... See more
Company replied
Company details
Written by the company
Fidler & Pepper Lawyers are an innovative, tech-savvy, award-winning law firm specialising in Conveyancing & Private Client law. We can help you if you're buying or selling a house or if you want to get your affairs in order and need Wills, probate, trusts, powers of attorney and much more! Fidler & Pepper offer sensible legal advice in plain English from human beings and we put the client at the centre of everything we do.
Contact info
Low Street 1, NG17 1DH, Nottinghamshire, United Kingdom
- 01623 45 11 11
- reviews@fidler.co.uk
- fidler.co.uk
4.8
Excellent
7K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Excellent service from start to finish. Felicity and Melanie handled my remortgage and Help to Buy repayment smoothly and kept me informed throughout the whole process. Very professional, efficient, and easy to work with. Highly recommended.
April 7, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you, Mateusz, for your wonderful feedback. We’re delighted to hear that you received fantastic service from start to finish.
It’s great to know that Felicity and Melanie handled your remortgage and Help to Buy repayment smoothly, keeping you well informed throughout. We’re pleased that you found the service professional, efficient and easy to work with.
We really appreciate your recommendation and will be sure to pass on your kind words to them.
Thanks Again,
Fidler & Pepper Lawyers
Felicity and Melanie were really…
Felicity and Melanie were really helpful and responsive when helping me with my remortgage. I would recommend them
April 1, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you, Clare, for your kind feedback.
We’re delighted to hear that Felicity and Melanie were so helpful and responsive while assisting you with your remortgage.
We really appreciate your recommendation and will be sure to pass on your kind words to them. Thank you for taking the time to share your experience.
Best Regards,
Fidler & Pepper Lawyers
Professional and prompt service
Professional and prompt service, would recommend Penny.
March 31, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind feedback Helen.
We’re delighted to hear that you found the service professional and prompt.
It’s great to know that Penny provided such a positive experience. We really appreciate your recommendation and will be sure to pass on your kind words to her.
Best Regards,
Fidler & Pepper Lawyers
Very impressive experience
Very impressive experience with Belinda. Lawyers are usually painfully slow but she was lightening quick, emails over the weekend, shortened the re-mortgage process to a matter of days not weeks! Will use again.
April 10, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your fantastic feedback. We’re delighted to hear that you had such an impressive experience and that Belinda was able to progress your remortgage so quickly.
It’s great to know that her responsiveness and efficiency made such a difference, even over the weekend. We’ll be sure to pass on your kind words to her.
We really appreciate your support and are pleased to hear you would use us again.
Best Regards,
Fidler & Pepper Lawyers
Remortgage
Chloe F was brilliant, always responsive. These guys handled my remortgage excellently and for a very fair rate.
Thanks!
April 10, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Reece.
We’re delighted to hear that Chloe provided such a responsive and efficient service, and that you were pleased with how your remortgage was handled. It’s great to know you found our service both excellent and good value.
We really appreciate your feedback.
Best regards,
Fidler & Pepper Lawyers
Highly Recommend
We can’t thank Michelle and Dawn enough for all their help and making our first home purchase go so smoothly! Would recommend them 100x over! Thank you.
March 9, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you, Tom, for your wonderful feedback. We’re delighted to hear that Michelle and Dawn were able to support you in making your first home purchase go so smoothly.
Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to them. Thank you for taking the time to share your experience, and we wish you all the best in your new home.
Kind regards,
Fidler & Pepper Lawyers
Fantastic experience
Huge thanks to Emma Scollick and Georgie Guest for their help with my remortgage. They kept me updated throughout the entire process and were always quick to respond to my questions. They made what can be a stressful process feel very straightforward.
April 1, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you, Mike, for your kind feedback. We’re delighted to hear that Emma Scollick and Georgie Guest were able to support you so well with your remortgage.
It’s great to know that you were kept updated throughout and that your questions were answered promptly, helping to make the process feel straightforward and stress-free.
We’ll be sure to pass on your thanks to them, and we really appreciate you taking the time to share your experience.
Best Regards,
Fidler & Pepper Lawyers
Ross Fretwell and Amber Price were so…
Ross Fretwell and Amber Price were so helpful and brilliant all the way through. Thankyou very much
March 24, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind review, Tanya.
We’re delighted to hear that Ross Fretwell and Amber Price were so helpful and supportive throughout your experience. They will be very pleased to know their efforts made such a positive impression.
We really appreciate your feedback.
Yours sincerely,
Fidler & Pepper Lawyers
Efficient process
From the first contact to the last, the team were so efficient and had everything in hand.
Communication was good and always thorough.
April 9, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you, Kate, for your kind feedback.
We’re delighted to hear that you found the team efficient from start to finish and that everything was handled so well.
It’s great to know that communication was clear and thorough throughout the process. We really appreciate you taking the time to share your experience.
Best Regards,
Fidler & Pepper lawyers
No issues
No issues, was kept informed during the process, would recommend
April 1, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your review, Wayne.
We’re pleased to hear you felt well informed throughout the process and that everything ran smoothly. It’s great to know you would recommend our services.
Many thanks,
Fidler & Pepper Lawyers
Amber and Ross have very good…
Amber and Ross have very good communication skills, they were both helpful throughout the journey. The company is great for prompt response. Thank you for your support.
April 8, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind feedback.
We’re delighted to hear that Amber and Ross provided such helpful support throughout and that their communication was clear and effective.
It’s great to know you were pleased with the prompt responses from the team. We really appreciate your kind words and thank you for taking the time to share your experience.
Best Regards,
Fidler & Pepper Lawyers
Excellent Service
I used Fidler and Pepper's will writing service. Melissa Butler dealt with my request. Communication was excellent. All queries were answered. On the day of attending, I was welcomed by reception staff and Melissa. Melissa went through each part of my will before I signed and staff at the solicitors witnessed. A professional service from start to finish. I will certainly use Fidler and Pepper in the future and I recommend them.
April 8, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your wonderful feedback K Baker.
We’re delighted to hear that you had such a positive experience with our will writing service.
It’s great to know that Melissa Butler provided excellent communication and took the time to guide you through each part of your will, ensuring everything was clear before signing. We’re also pleased that you felt welcomed and well supported by our team on the day.
We really appreciate your recommendation and are glad to hear you would use us again in the future.
Thank you for taking the time to share your experience.
Kind Regards,
Fidler & Pepper
Anna Florczak
I am very pleased with the cooperation with the company, especially with Marrisa Huffen and Leah Bull ,very good communication, they work quickly, I definitely recommend them👌👌👌
April 1, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you, Anna, for your kind feedback.
We’re delighted to hear that you were so pleased with the service and that Marissa Huffen and Leah Bull provided such good communication and efficient support.
We really appreciate your recommendation and will be sure to pass on your kind words to them.
Thank you for taking the time to share your experience.
-Fidler & Pepper Lawyers
Conveyancing
The conveyancing process ran smoothly throughout and Ross was supportive and informative with each stage. I would have no hesitation in recommending Fidler & Pepper and will consider them once again for future legal requirements.
March 26, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind feedback.
We’re delighted to hear that your conveyancing process ran smoothly and that Ross was supportive and informative at every stage.
We really appreciate your recommendation and are pleased to know you would consider using us again for your future legal needs. Thank you for taking the time to share your experience.
-Fidler & Pepper Lawyers
Excellent company
Excellent company. Helped me out when I needed it. Explained things in simple terms. Highly recommend. Special mention to Charmaine Gordon-Sims and Leah Bull.
April 8, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your kind feedback. We’re delighted to hear that you found our service helpful and that everything was explained clearly in simple terms.
It’s wonderful to know that Charmaine Gordon-Sims and Leah Bull provided such great support when you needed it most. We’ll be sure to pass on your kind words to them.
We really appreciate your recommendation and thank you for taking the time to share your experience.
Kind regards,
Fidler & Pepper Lawyers
Review of Sales and Purchase through F&P
This was my experience which was very average. The one good thing was the speed from start to completing but this lead to missing things. It also cost me an additional £315 which I will not see again!! As they didn't listen to me when the buyer asked for building certificate for an extension. Which I provided F&P twice via email and once via hard copy post. They then said I had to pay for this via insurance, I then spoke with the buyer who was happy without the certificate but according to F&P was too late! £315 doesn't sound a lot but it's a lot to me and my family. F&P have an app which was ok but not as clear as every message you send on it gives you an out of office message, meaning lost of messages. I also received messages which were sent to me in error confusing the situation!!
I also asked for a declaration of trust which has still not been completed. I have now posted a hard copy twice. Once with another document (which they've received) but saying they haven't leading me to believe they are not very good with paperwork! I also confirmed via app and email that I wanted to go ahead with this and still received a message saying because we haven't heard from you we assume you don't want to proceed!! I then rang and asked them how do I clearly communicate with them as they are not receiving or acknowledging my messages. They did apologise and said mulie people have access to my file and messages have been sent in error!!
Overall I know conveyancers have a lot of work to do and legal compliance but they are the professionals and I don't believe F&P gave me their full attention and support on this sale and purchase.
I'm more than happy for them to reply or reach out and I'm sure they have had many happy customers.
March 27, 2026
Unprompted review
Reply from Fidler & Pepper
We are sorry to read your review Matthew.
if you can provide your case details directly to us, we can investigate this further.
Please email reviews@fidler.co.uk Your comments will be looked at by our senior management team and Directors.
Thank you, Fidler & Pepper Lawyers.
⭐⭐⭐⭐⭐ Excellent Service – Highly Recommend
I had a fantastic experience with Fidler & Pepper Lawyers from start to finish. The whole process was handled professionally, efficiently, and with great attention to detail.
A special thank you to Marissa Huffen and Leah Bull, who were both outstanding throughout. They kept me well informed at every stage, responded promptly to any questions, and made what could have been a stressful process feel smooth and manageable.
Their communication, professionalism, and dedication really stood out, and I always felt confident that my case was in safe hands.
I wouldn’t hesitate to recommend Fidler & Pepper to anyone looking for reliable and supportive legal services.
Thank you again for all your help
April 1, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you, Mr Richards, for your wonderful feedback. We’re delighted to hear that you had such a fantastic experience with Fiddler & Pepper from start to finish.
It’s great to know that the process was handled professionally and efficiently, and that Marissa Huffen and Leah Bull provided outstanding support throughout. We’re especially pleased that their communication and dedication helped make everything feel smooth and manageable for you.
Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to Marissa and Leah.
Thank you again for taking the time to share your experience.
Best Regards,
Fidler & Pepper Lawyers
Just used this company and specifically…
Just used this company and specifically Justina Allen and Lauren McLean to change mortgage providers and take on the additional piece of our help to buy mortgage. So simple, great communication and the app they used for staying in touch was useful so I knew at all times the stage we were at in the process. Would use again 100%.
April 1, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you for your fantastic feedback. We’re delighted to hear that your experience was so simple and that communication was clear throughout.
It’s great to know that Justina Allen and Lauren McLean supported you effectively with both your remortgage and Help to Buy matter, and that the app helped you stay informed at every stage.
We really appreciate your recommendation and are so pleased to hear you would use us again. Thank you for taking the time to share your experience.
-Fidler & Pepper Lawyers
Good communication
Good communication
Explained what was needed to be done
Next steps Explained
Prompt in a timely manner any questions asked
Fees explained and extra fees explained before carrying out
Would be happy to use again and would recommend them to anyone who would need there services
March 30, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you, Steve, for your kind feedback.
We’re pleased to hear that you found our communication clear and that everything was explained well, including next steps and any fees involved.
It’s great to know that your questions were answered promptly and that you felt fully informed throughout the process. We really appreciate your recommendation and are glad you’d be happy to use our services again.
Thank you for taking the time to share your experience.
Best Regards,
Fidler & Pepper Lawyers
Excellent! Incredibly helpful and very responsive
Recently used F&P for my remortgage and had a great experience. They kept me up-to-date with my case and responded to any messages or questions I had incredibly quickly - always within a couple of hours, and in some cases in a matter of minutes. A big thank you and shout out to Emma Scollick and Georgie Guest who handled my case.
April 1, 2026
Unprompted review
Reply from Fidler & Pepper
Thank you, Nicholas, for your great feedback. We’re delighted to hear that you had such a positive experience with your remortgage and that you were kept well informed throughout.
It’s fantastic to know that your queries were responded to so quickly and efficiently. We’ll be sure to pass on your kind words and shout out to Emma Scollick and Georgie Guest — they’ll be really pleased to hear your feedback.
We really appreciate you taking the time to share your experience.
Kindest Regards,
Fidler & Pepper Lawyers
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