I love the wobbleboard soles. So comfortable! The velcro tab makes them adjustable to slimmer feet without being too obvious, which is a boon. I find the space between the toe post and the front of th... See more
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Fit Fop shoes are the best shoes ever!! I have at least 5 pairs of them!!! I’ve had multiple pairs over the years they are my go to shoes for comfort and style!! Love them!!!!

Reply from FitFlop
I love FitFlops! I wear them year around. The Microwobbleboard helped tremendously with my plantar fasciitis. I also have a bone spur on that same heel and I have no more pain. Also they have wonderful arch support.

Reply from FitFlop
Bright, fun flats perfect for summer. Plus they are truly comfortable. A little big on the 8, but I need that for my wide feet.

Reply from FitFlop
Return of styles is complicated and expensive. I will never order directly at fitflop.com.

Reply from FitFlop
Can’t tell if the shoes/sandals are any good. My package was delivered to the wrong address. Customer service was not willing to help with dealing with the delivery service. Almost a month later still no shoes/sandals…

Reply from FitFlop
I have been wearing Rally Sneakers for over 10 years, with no issues even when new, I am not sure what has changed but this pair are very uncomfortable, leather is very hard and I have marks on my feet which is affecting my other footwear as well
I am very disappointed with this purchase and not sure if I will now need to change brand

Reply from FitFlop
I have been with Fit Flops for many many years. My new purchase is very comfortable and with the support of all Fit Flops. The only thing that is a. It different is the shoe is pretty ridgid. BEcause I have a wide foot it’s a bit tricky to get them on, not a quick slide. BUT once they are on they are very comfortable and with great support. I think they are indestructible.

Reply from FitFlop
Easy to order, great customer service if something doesn’t fit. Easy process to exchange or return items, updating emails along the process.

Reply from FitFlop
Excellent service keeping you updated on when to expect the parcel

Reply from FitFlop
The crystal mule/slide I bought was beautiful, well-made, and comfortable. The shipping/delivery was quick, making overall shopping experience was wonderful.

Reply from FitFlop
I love fit flops. The most comfortable shoes I have ever worn! These are all I wear, I just wish dsw had a better selection. I really like seeing and feeling and trying on shoes before I buy them.

Reply from FitFlop
These shoes are SO comfy and designed for casual to somewhat dressy depending on your style. Some go with summer dresses and add sparkle or pizazz. Others are more casual and can be worn daily. Once you know which designs fit you well, you can order other similarly styled Fitflops and know they will work for you.

Reply from FitFlop
Prompt delivery and good communication.
Beautiful shoes and very comfortable.

Reply from FitFlop
High quality and very comfortable. Highly recommended!

Reply from FitFlop

Reply from FitFlop
My order was delivered promptly and trainers are great

Reply from FitFlop
I ordered sandals and when they arrived they had a small scuff on them. I had a live chat with customer services, sent a photo of the damage, and returned them for an exchange, I recieved a replacement pair very quickly, but it was the same pair I returned with the scuff on! I have had to pay again for a new pair to be delivered today as fitflop won’t exchange a second time and had to return the damaged pair again. I feel really disappointed with my experience

Reply from FitFlop
So professional and fit amazing as usual and delivery thank you

Reply from FitFlop
The fillip sandals were easy to order, delivery was fast and the quality was excellent.

Reply from FitFlop
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