Excellent service, fixed my broken iPad Air screen in less than 1 working day! As far as I searched online, these guys were the only ones that could do glass-only replacement for my model, instead of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
"At FixMyBrokenScreen, we repair and recycle Apple Watches, iPads, MacBooks, and smartphones. Our team specialises in advanced screen repairs that many other companies don’t offer. You can easily book a repair online for our postal service or visit our store in London to have your device fixed."
Contact info
23 whitechapel road, E1 1DU, London, United Kingdom
- 020 8064 2362
- info@fixmybrokenscreen.co.uk
- fixmybrokenscreen.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fixed my MacBook in less than 24 hours
Fixed my MacBook in less than 24 hours, great new screen
A1 Watch Repairs
Phoned for an estimate to replace broken face glass.The price was much cheaper than anticipated,after getting all instructions how to pay and book the repair sent watch to them.Watch was returned in four days as good as new,I have no problem in recommend ing this firm for your watch repairs.
Fair price and quick repair 👍👍
The Best, no exceptions
Excellent customer service and a fantastic experience, from placing my order to receiving my repaired device. I needed to contact customer services about a question I had with my order. My query was dealt with and handled very professionally, with courtesy and I cannot rate the quality of the service provided any higher.
Good a prompt service with regular…
Good a prompt service with regular updates
Apple Watch screen replacement
Prompt and reliable service to replace the screen on my Apple Watch. This is the second time of using this company, the first time to replace my MacBook screen. I wouldn’t think of going elsewhere, great communication, great workmanship, fast turnaround. All this at a reasonable price.
Excellent service and a double quick…
Excellent service and a double quick turnaround. Excellent price too. Highly recommended
Replaced the screen on my MacBook
Replaced the screen on my MacBook. Kept me updated during the whole process and charged a fair price for the work carried out. The premises were tidy and the staff professional. Overall, a very positive experience , will definitely use again, should the need arise. 👍🙏
Apple Watch Screen Replacement
Had a cracked screen on my Apple Watch, the repair service offered was very easy to book. I had an issue with Royal Mail losing my parcel, and when my 24hr delivery showed up a week later they said they couldn’t deliver. I called fixmybrokenscreen and they were really understanding and super helpful. My broken watch was delivered later that afternoon and was repaired and returned within 2 days. Excellent service, the repair is like new, I highly recommend these guys to fix your cracked watch sceen and at almost half the price of other repair services, it’s a no brainer.
My Apple Ultra watch developed a couple of screen cracks…
My Apple Ultra watch developed a couple of hair cracks on the screen- it was only two months old at the time. On checking, I found that Apple charge the most outrageous price of over £500 to have the screen repaired.
On looking around on line, I came across fixmybrokenscreen.co.uk . They were advertising a screen repair for a more a much more reasonable £199, with a very speedy collection and delivery service. I phoned them yesterday, and spoke to a very pleasant and knowledgeable representative of the store, to find check on how best I should send it down.
I was somewhat surprised when he asked me to take my watch off my wrist and pick at the edge of the screen. With a bit of picking, and his prompting, to my surprise I eventually managed to peel off what I found was a screensaver, which he told me is put onto Ultra watches by Apple. The screen below was in perfect condition.
Now- he could have told me to send the watch down to his shop, charged me £199 plus a new screensaver cost, and I would’ve been none the wiser. Due to his honesty and help, I ordered up a new screensaver with a total cost of £10 plus postage! He told me that they have had many Apple watches through the store with a similar cracked screensaver problem, replaced the screen saver and sent them back to (happy!) customers
Thank you to him and fixmybrokenscreen.co.uk for your invaluable assistance
I hope this recommendation will help others.
Highly recommended
Really friendly and helpful staff. Did an amazing job repairing my little girls cracked iPhone screen. Work completed in less than an hour. Highly recommended
Don’t hesitate, they are brilliant.
A great service. Excellent communication, good prices and really helpful. Thoroughly recommended.
Macbook screen replaced quickly!
Brought my MacBook for the screen to be fixed and it was fixed in 1 day, staff were very helpful and the price was great. The screen looks as good as new!
Contacted the company to discuss my…
Contacted the company to discuss my Apple Watch screen, they were quick at replying and very informative.
I sent my watch to them, they received it and explained the pros and cons.
It was quickly returned- looking brand new
Ipad Doctors
I highly recommend Fixmybrokenscreen
They fixed my Ipad after it suddenly stopped working
They saved the day I had not backed up my files and was extremely anxious.
They are very professional knowledge and friendly
Thank you
Quick fix at a good price.
Clear upfront costs detailed on their website; quick service; convenient location. Very happy.
Highly impressed
I don’t leave reviews but in this case I really wanted to share what a brilliant experience I had. These guys are very polite, professional and quick, quite apart from being much cheaper than anyone else I found online. Highly recommended! 👏
Professional and fast response trusted…
Professional and fast response trusted hope they can repair iPads
Highly recommend - fast and reliable!!
Sent my macbook air M1 out for repair on Monday and it was repaired and sent back by Thursday. Love the quick and reliable turnaround. The updates were fantastic. 10/10 will use their service again. Much faster than the local repairs in my area up in rural Scotland.
Excellent from start to finish!
Excellent from start to finish!
Recommended
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








