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Company details

  1. Sportswear Store

Written by the company

Flexity is an e-shop for Yoga, Pilates and Fitness enthusiasts. Among that, we offer a wide range of quality massage supplies and body-mind care products. We are looking for top-quality products around the world that will help your practice to be safer, better, more fun and to be more aware, all with respect to the nature and society. At Flexity you can find everything related to yoga, Pilates, health and wellbeing.


Contact info

3.2

Average

TrustScore 3 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Customer service doesn't work at all

Customer service doesn't work at all - I ordered omega three for children by mistake. I wrote to them immediately, and the next day, and no one is responding. Of course they sent me the wrong product, which I can't return now because no one is answering. Also, the phone number listed on the address doesn't work at all.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience ✨ Good Service, Fast Delivery and Good Quality

I have ordered a Pilates Reformer from Elina Pilates and everything went totally fine. Such a great service, very responsive and helpful.
Quick and smooth delivery and the reformer is of great quality. 👍🏼
Highly recommended. I would definitely order again if I need something else for my Pilates practice.

March 14, 2025
Unprompted review
flexity logo

Reply from flexity

Thank you, Katrin! 💖🙏 We’re so happy you had a great experience with your Elina Pilates Reformer! Enjoy your Pilates practice, and we’d love to assist you again in the future. 😊✨

Rated 5 out of 5 stars

Pilates reformer purchase

I ordered pilates reformer and it was just briliant customer experience tho whole time. Tomas from Flexity was very helpful from the very begining, he helped me to choose the right type of reformer for me and then he was super quick with the whole ordering process. I am also very satisfied with the reformer itself. In conclusion, I would definitely recommend this eshop and I am happy, that we have that sort shop with helpful customer service and with that range of products in the Czech republic and Slovakia.

June 1, 2024
Unprompted review
flexity logo

Reply from flexity

Thank you Martina for kinds words and we are glad that all went smooth and we have found together the best option for your needs. Tomas

Rated 5 out of 5 stars

Customer service is amazing and I…

Customer service is amazing and I absolutely love my new yoga mat. It was delivered fast and with no damage. It looks just like in the picture. It's great that we have a nice webshop for yoga supplies in our country now. :)

August 15, 2022
Unprompted review
flexity logo

Reply from flexity

Thank you Lea very much, we do appreciate your review and we are happy to bring more yoga stuff into Croatia :)

Rated 5 out of 5 stars

Very happy with my purchase

Ordering was easy, product was pretty and as described, delivery quick. I am very happy!

June 25, 2021
Unprompted review
flexity logo

Reply from flexity

Thank you Meeri for your kind review :) We are happy that you like the product and delivery was quick. Great sortiment and fast delivery are importnat for us.
Looking forward to your next visit in our eshop
Best
Tomas
Flexity

Rated 5 out of 5 stars

Everything is fine

Everything is fine, fast shipping & good price

February 6, 2021
Unprompted review
flexity logo

Reply from flexity

Thank you for positive feedback. Fast shipping and good portfolio of products are one of our priorities :) We will be happy to see you again at Flexity.
Best regards

Tomas

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, even if it was not in stock. I heard people complain about the initial smell of the mat, but I left it outside over night and that was solved. The mat is brilliant! My hands are not slipping on it even when they're sweaty. Thank you!!

September 21, 2020
Unprompted review
flexity logo

Reply from flexity

Thank you Anca for your review, we do appreciate it! We did what was possible to get your mat on stock quickly :) Great to hear that smell is gone and you can enjoy your practice without any disturb. Whish you many peaceful moments.

Best

Tomas

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