Flexxbuy Reviews 249

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

FlexBuy has been an incredible financing partner for our company. Their platform is smooth, reliable, and extremely supportive of both our team and our clients. I want to highlight Laura, our AE... See more

Rated 5 out of 5 stars

Working with Laura was awesome!! She really knows her stuff and helped navigate me in the right direction. Thanks Laura ...

Rated 5 out of 5 stars

This company seems to be doing most, if not everything well. Customer engagement via email, and even chat (hard to do), is phenomenal. Super easy to register for the platform. Seems this is a company... See more

Company replied

Rated 5 out of 5 stars

Hello, I just wanted to say I've been working with Damian Proano and his knowledge and professionalism was above and beyond. I had multiple questions and he was able to answer them and articulate in a... See more

Company replied

Company details

About Flexxbuy

Written by the company

We work with businesses of all sizes and types to provide them with a "buy now, pay later" customer financing platform, so that they can offer their clients an alternative way to pay. When a customer applies for financing, the application is sent to up to 30 personal lenders on our platform, and decisions are returned immediately. With such a large number of lenders means not only better odds of pre-approved offers, but also potentially a wide variety of offers to choose from depending on what best fits the customer's needs. Businesses don't need to lose a customer because they don't have enough cash to pay for what is being sold. With Flexxbuy's financing options, everything becomes affordable.
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4.8

Excellent

TrustScore 5 out of 5

249 reviews

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Rated 2 out of 5 stars

I understand that everyone can not be…

I understand that everyone can not be approved but so far I'm five for five when it comes to being declined.

December 1, 2022
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Reply from Flexxbuy

Hi Timothy. I took a look, and it seems like a couple of the applications were duplicates, so there were 3 individuals that were declined. Please don't get discouraged, a larger sample size may yield greater results. Please contact our support department so we can go over some best practices and strategies to help you get the most out of the platform. Thank you for choosing Flexxbuy.

Rated 5 out of 5 stars

Flexxbuy saves the day!

Flexxbuy has been fantastic with their communication throughout the onboarding process. We look forward to integrating them throughout our sales systems. We have an offer that our customers are loving and this makes it more accessible to them!

November 30, 2022
Unprompted review
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Reply from Flexxbuy

Thanks James! Support and communication are very important to us, and I'm glad to hear we were able to deliver. I appreciate you taking the time to share your experience. Thank you for choosing Flexxbuy for customer financing.

Rated 5 out of 5 stars

It was easy

It was easy! Great customer service.

November 21, 2022
Unprompted review
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Reply from Flexxbuy

Thanks, Jason! We appreciate you choosing Flexxbuy.

Rated 5 out of 5 stars

HOPE RESTORED

This company seems to be doing most, if not everything well. Customer engagement via email, and even chat (hard to do), is phenomenal. Super easy to register for the platform. Seems this is a company truly about its mission and empowering small business and our customers. We look forward to the FlexxBuy + DefiningPaths.online partnership. Thanks!

November 16, 2022
Unprompted review
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Reply from Flexxbuy

I appreciate you for taking the time to share your experience. Empowering businesses and customers is an important part of what we do, and we're pleased to hear when we hit the mark! Thank you for choosing Flexxbuy, we look forward to working together!

Rated 1 out of 5 stars

No one got approved on this platform

No one got approved on this platform. It’s very misleading. There are collateral consequences. Also, they do not accept bad fair or even good credit. It’s predatory lending with 147% APR. i have a 768 experian fico. Provided all documents and used plaid for th to sign into my bank account. Approved then denied out of no where. They discriminated against me based on credit score and credit history which I’ll be sending them my resolution seeking damages, either approve the $20,000 or pay the fines for violating my rights under Chapter 41 of title 15, 14 usc 1681, etc.

November 14, 2022
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Reply from Flexxbuy

Hi Krystal, I'm sorry things didn't go well with your application. In our experience, four or five applications are not a sufficient sample size to judge the platform's performance. The Flexxbuy platform has over 30 lenders that can approve applicants with a broad range of credit situations. Credit score is only a part of the equation, the applicant's ability to pay is also taken into consideration. An application may be declined outright if the amount of income is not sufficient, according to the lender's judgment, to pay the loan along with other debt obligations the applicant may have. On occasion, an application may be initially approved but later declined. This can happen if the applicant is unable to substantiate the income that was originally stated on the application used to pre-approve the loan. Lenders on the platform are actively seeking applicants whom they are able to lend to. That is how they stay in business. If an application is declined at any point, it's because the lender considers the applicant too high of a risk.
I would recommend connecting with our support department to go over best practices and strategies so you can get the most out of the program. Thank you for choosing Flexxbuy.

Rated 5 out of 5 stars

Every business owner needs to use flexxbuy.

Very easy to work with and the team very responsive, Flexxbuy has been a gamechanger!! We've been able to close many more deals using their easy application proccess.

November 14, 2022
Unprompted review
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Reply from Flexxbuy

Thanks Jordan. We appreciate you sharing your experience. Thank you for choosing Flexxbuy!

Rated 5 out of 5 stars

Quality People

Vince and Laura did a great job of explaining things and patiently answered all of my questions. They are a nimble company that listens to their customers. Laura even reached out to their developers while we were on the phone to get an answer for me. Quality team.

November 11, 2022
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Reply from Flexxbuy

Thanks, Brian. We are happy to help! I'm glad you have had a positive experience, and we appreciate you choosing Flexxbuy.

Rated 5 out of 5 stars

The staff help me to understand the…

The staff help me to understand the complete process and what was to be expected.

November 9, 2022
Unprompted review
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Reply from Flexxbuy

Thanks, John. I'm glad we were able to help! We look forward to working with you. Thank you for choosing Flexxbuy.

Rated 5 out of 5 stars

Damian was great

Damian was so helpful in assistng me in setting our company up in this program. i look forward to working with this company, It truly will meet the financial needs that we have,

November 9, 2022
Unprompted review
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Reply from Flexxbuy

Thanks, Mary. It was my pleasure assisting you. I appreciate you taking the time to leave a review. Thank you for choosing Flexxbuy as your client financing partner.

Rated 5 out of 5 stars

Buy Now Pay Later

I am so grateful for the support and resources to position our company to always provide "Buy Now Pay Later" !

November 9, 2022
Unprompted review
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Reply from Flexxbuy

Thanks, Luke. We appreciate your feedback.

Rated 5 out of 5 stars

Laura is great

Laura is great! She was very detailed about the service. Great personality.

November 8, 2022
Unprompted review
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Reply from Flexxbuy

Thanks, Felicia! I'm glad you have had a positive experience, we will pass your message along to Laura. Thank you for choosing Flexxbuy.

Rated 5 out of 5 stars

Great support and communications

Great support and communications. Look forward to a great future as both a submitting merchant but also as an agent.

November 7, 2022
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Reply from Flexxbuy

Thanks, Don. I appreciate you taking the time to share your experience. We look forward to working with you as well.

Rated 5 out of 5 stars

I had been on the fence for a while

I had been on the fence for a while. I spoke with the sales rep Damian a few times and back away again. Today I took the leap of faith and made it happen and I am so excited. Damian was a great help in answering all of my questions and being patient with me throughout this entire process.

November 4, 2022
Unprompted review
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Reply from Flexxbuy

Thanks! I appreciate you taking the time to share your experience. It was my pleasure assisting you! Thank you for choosing Flexxbuy.

Rated 5 out of 5 stars

To let the customer know why they were…

To let the customer know why they were not approved.

October 21, 2022
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Reply from Flexxbuy

Hi Lakeithia, Thank you for taking the time to leave a review. If there is something more we can assist you with, please reach out to our support department. Thank you for choosing Flexxbuy!

Rated 5 out of 5 stars

Great product that helps me increase sales

Great product that helps me increase my sales. The soft pull is fantastic and you have so many lenders to help a large portion of my clients.

October 20, 2022
Unprompted review
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Reply from Flexxbuy

Hi Rodney, I'm glad we are able to help! Thank you for choosing Flexxbuy.

Rated 5 out of 5 stars

Amazing experience

Amazing experience, each rep I talked to went the extra mile with every conversation!

October 13, 2022
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Reply from Flexxbuy

Thanks Andrea. We're happy to help! I appreciate you taking the time to share your experience. Thank you for choosing Flexxbuy for client financing!

Rated 5 out of 5 stars

The process was quick and easy

The process was quick and easy! Representative, Damian, was very responsive and a pure joy to work with!

October 10, 2022
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Reply from Flexxbuy

Thanks Zach! I appreciate you taking the time to share your experience. I'm pleased to hear we did a good job. Thank you for choosing Flexxbuy!

Rated 5 out of 5 stars

Superior customer service

The rep that called was amaing she walked me through the etup process, and was so detailed and knowledgeable. Helping me with understanding the program and how to market and close business.

October 6, 2022
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Reply from Flexxbuy

Thanks Lanee! I'm glad we were able to help. I appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Nile Hass and Laura Geiger are very…

Nile Hass and Laura Geiger are very knowledgeable. They answered all my questions quickly and in a way that greatly helped me. Thank you, Craig Caire

September 26, 2022
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Reply from Flexxbuy

Thanks Craig! We are pleased to hear you are off to a great start. Thank you for choosing Flexxbuy as your customer financing solution.

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