Flexxbuy Reviews 249

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

FlexBuy has been an incredible financing partner for our company. Their platform is smooth, reliable, and extremely supportive of both our team and our clients. I want to highlight Laura, our AE... See more

Rated 5 out of 5 stars

Working with Laura was awesome!! She really knows her stuff and helped navigate me in the right direction. Thanks Laura ...

Rated 5 out of 5 stars

This company seems to be doing most, if not everything well. Customer engagement via email, and even chat (hard to do), is phenomenal. Super easy to register for the platform. Seems this is a company... See more

Company replied

Rated 5 out of 5 stars

Hello, I just wanted to say I've been working with Damian Proano and his knowledge and professionalism was above and beyond. I had multiple questions and he was able to answer them and articulate in a... See more

Company replied

Company details

About Flexxbuy

Written by the company

We work with businesses of all sizes and types to provide them with a "buy now, pay later" customer financing platform, so that they can offer their clients an alternative way to pay. When a customer applies for financing, the application is sent to up to 30 personal lenders on our platform, and decisions are returned immediately. With such a large number of lenders means not only better odds of pre-approved offers, but also potentially a wide variety of offers to choose from depending on what best fits the customer's needs. Businesses don't need to lose a customer because they don't have enough cash to pay for what is being sold. With Flexxbuy's financing options, everything becomes affordable.
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4.8

Excellent

TrustScore 5 out of 5

249 reviews

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Rated 5 out of 5 stars

The application process was easy

The application process was easy!
This is a great program to help small business owners really get their business off the ground and take their business to the next level. I am excited about the partnership with Flexxbuy and can't wait to see this company grow even more.

August 17, 2023
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Reply from Flexxbuy

Thanks Melissa! We're happy to have you on board. We appreciate you choosing Flexxbuy.

Rated 5 out of 5 stars

Quick & Easy

The onboarding process was quick and easy to navigate. I was able to complete the process and begin offering financing to my customers within hours, of setting up my account. I would highly recommend the service. 5 Stars⭐️⭐️⭐️⭐️⭐️

August 15, 2023
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Reply from Flexxbuy

Thanks Tonya, we apprecaite you taking the time to share your experience. Thank you for choosing Flexxbuy!

Rated 5 out of 5 stars

Great merchant support.

The interest rate was comparable to clients' credit. California's interest rates are high. Spoke with the Business relations manager to help me help our clients qualify. Great conversation.

August 15, 2023
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Reply from Flexxbuy

Thank you! We appreciate you sharing your experience.

Rated 5 out of 5 stars

Prompt

Great communication and fast approvals. I love the portal and documentation process as well. Would recommend

August 10, 2023
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Reply from Flexxbuy

Thank you for your review! We appreciate you choosing Flexxbuy.

Rated 5 out of 5 stars

Easy, smooth and responsive communication.

Super easy to get started and they were very responsive and polite in their communications! Excited for this partnership.

August 8, 2023
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Reply from Flexxbuy

Thanks Ryn! We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Merchant application is simple and…

Merchant application is simple and quick. Live customer support is available. However, I did not need to access support as the process is easy to follow.

July 20, 2023
Unprompted review
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Reply from Flexxbuy

We appreciate you taking the time to share your experience. Thank you for choosing Flexxbuy!

Rated 5 out of 5 stars

Very professional

Very professional, informative, and fast.

July 17, 2023
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Reply from Flexxbuy

Thank you for taking the time to share your experience. We appreciate you choosing Flexxbuy!

Rated 5 out of 5 stars

Good so Far

Good so Far. i really do like what im hearing

July 10, 2023
Unprompted review
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Reply from Flexxbuy

Thank you!

Rated 1 out of 5 stars

Incomplete information/Unwillingness to work with me

The plan sounded nice until implementation. I was not made aware that over 50% of applicants would not be offered credit and that some would get offers with interest rates exceeding 50%. If I had known this I would not have contracted with Flexxbuy. I found this out within the first 4 days of signing a contract with them and asked for a refund based upon incomplete information. They refused. They did offer to change the settings on my account so that clients would not be given high interest rate offers. Had I known that was even a possibility when I signed up I would have not done so. I wish they gave out all the info at the start. I guess I just swallow the cost.

Flexxbuy responded and made my point. I was not told about the high interest option and I was not told about the lower than 50% acceptance rate. I don't want my business associated with usurious interest rates. Two bad experiences was enough for me to get out.

June 7, 2023
Unprompted review
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Reply from Flexxbuy

Steve, those statistics are pretty presumptuous since you only submitted two applications. Most businesses allow the high interest rate offers because it's really up to the applicant to accept or reject an offer. And since all applications result in only soft credit pulls, there is no harm to the applicant. That said, we do have the mechanism in place to restrict the offers that an applicant will receive for those businesses that have strong feelings about it.

The setup fee is non-refundable because it takes a real effort and time to set up an account. We make it very clear right on the application you completed. It's the first line of the terms.

"I agree that Flexxbuy will collect a one-time non-refundable $299 platform development fee, payable upon submission of this merchant application. If for any reason merchant is rejected by Flexxbuy, this fee will be refunded in full."

That said, it's a shame that you decided to come to your conclusions after only two applications. We have many, many businesses, just like yours, that are realizing tremendous success. The fee is a one-time fee, so you are welcome to continue the platform should you wish. I'm confident that your conclusion will change over time.

Rated 5 out of 5 stars

Just how easy this is to use!

Had such a great experience, would recommend this to everyone!

June 15, 2023
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Reply from Flexxbuy

Thanks Joseph. We appreciate you taking the time to leave a review. Thank you for choosing Flexxbuy!

Rated 5 out of 5 stars

Damion and Laura have been so very…

Damion and Laura have been so very helpful walking us through the process from the beginning. The whole service has been very user friendly and I look forward to our business relationship.

Roberta Frances

June 14, 2023
Unprompted review
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Reply from Flexxbuy

Thanks Roberta. We're happy to have you on board and appreciate you choosing Flexxbuy!

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