Done a bit of research before making a small purchase as a tester. Some items are a lot cheaper than elsewhere. Bit of a strange concept on buying points to buy the item. A little concerned when the p... See more
Flubit.com
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See what reviewers are saying
Flubt has a points system like a virtual currency through which you receive a 20% discount off the £ sterling price. Buying the points is straightforward and fast with a debit card or credit card, bu... See more
Amazing. Maxtra+ Filter Cartridges £31 using Flubit Points. Argos sell the same item for £58. No idea how they make money on the points system but a fantastic saving for the consumer. Will definitely... See more
Order process was a revelation. First time I've used crypto currency. It was simple & it's the future I think for small businesses. Good on ya. Hopefully now the dog shampoo turns up for the discounte... See more
Great website my daughter is always…
Great website my daughter is always happy with her presents off here
July 14, 2019
Unprompted review
Very cheaper other site
Very cheaper other site. Actually cheaper than Amazon but need more items.
July 10, 2019
Unprompted review
Flubt has a points system like a…
Flubt has a points system like a virtual currency through which you receive a 20% discount off the £ sterling price. Buying the points is straightforward and fast with a debit card or credit card, but it takes quite some time before the points are in your wallet and you can spend them. If this was made faster. it would be a great improvement.I made my second order ever on Flubit today. The first one was excellent. The item I bought was priced competitively, and combined with the 20% discountfor using the virtual currency, made me one happy customer, and delivery was super fast.
July 5, 2019
Unprompted review
worried
Not used before placed a order received no order confirmation been trying to contact them to confirm my order don’t answer phone emails don’t go not speaking on messenger I am now worried
July 1, 2019
Unprompted review
Reply from Flubit.com
Hi Thomas, We are sorry to hear this, please do not worry, we are here to help and assist with any matter. Please can you email us on talktous@flubit.com and we will be able to look into your order as soon as possible. We are open Monday to Friday, 9am till 5.30pm. - Mohammed - Flubit CS
Great discounts for paying by MUE
I was a bit worried after paying by MUE that my order page hadn't been updated to say the payment had been received. Customer support via email was very helpful and reassuring. Order arrived a couple of days later.
Will definitely use again soon.
June 19, 2019
Unprompted review
I was very sceptical after seeing bad…
I was very sceptical after seeing bad reviews and thought my order wasn’t gonna come but after contacting the merchant directly, they said it was coming today and with tracking number whilst Flubit said Processing still
Great prices but needs to work on communication
June 6, 2019
Unprompted review
absolutely disgusted with this company…
absolutely disgusted with this company paid for a gel polish 11 days ago never arrived have sent lots off emails even rang no one called me back BEWARE SCAM
May 21, 2019
Unprompted review
Ignored for weeks....
It's sad that one must resort to writing negative web reviews about a company just to receive a response to a simple request.
We made a business purchase via Flubit without issue, and simply need a VAT invoice for our accounts. We have filled in the support form on their website multiple times without receiving a response (despite a claimed 2 business day reply time), and have made numerous phone calls, each time receiving false promises.
We have wasted hours of our time chasing this, massively outweighing the price savings made by using Flubit in the first instance!
March 14, 2019
Unprompted review
Reply from Flubit.com
Hi Rich, We are really sorry to hear this. We are more than happy to issue a VAT invoice for orders, we cannot say at this time why you have not received this. Please can you email us on talktous@flubit.com so we can get this to you as soon as possible. We will need to check the system to see what may have gone wrong in receiving the support tickets. - Mohammed - Flubit CS
There customer service is shocking…
There customer service is shocking order an item that was then cancelled by them was told I would receive a refund still not had it I raised four or five support tickets with a reply for them to say the vender would refund me had an email for the vender tell me that fulbit should be refund me as the no long deal with them because of there customer service. I try phone for week but could not get a answer tried one more time got to speak to a lady who then said she would take my number and get someone to get back to me stil waiting and still no refund
March 3, 2019
Unprompted review
Reply from Flubit.com
Hi Andrea, we want to firstly apologies for the experience you have had at Flubit. We have looked into this and a full refund for the order has been issued. You should be getting an email soon to explain more in detail regarding this. Again we are sorry for the hassle this may have put you through but can assure you this has been refunded in full. For more details, please do get in touch with us on talktous@flubit.com and will be more than happy to help with anything. - Mohammed - Flubit CS
bought 9 copies of a book that was…
bought 9 copies of a book that was available according to Flubit, only to receive a cancellation later in the day, in the meantime had foolishly cancelled another order from elsewhere - the reason was flubit promised earlier delivery.
A waste of effort and time - if a product is not available it should not be advertised
February 27, 2019
Unprompted review
Reply from Flubit.com
Hi Peter, we are sorry to hear this has happened. Our merchants trade on several platforms so we are continually working on ways to ensure that we have the most up to date stock levels from our suppliers. These cancellations rarely happen. Again we apologise for inconvenience this has caused. You can always get in touch with us on talktous@flubit.com and will be more than happy to help and assist - Mohammed - Flubit CS
Don't buy any expensive items with this…
Don't buy any expensive items with this site as it basically means your warranty is worthless. As with previous reviews, the customer service team is pointless and they just try and palm you off. By going through a third party to purchase your product, any manufacturer warranty needs to be dealt with by Flubit as all order/reference numbers you are provided aren't acknowledged by the manufacturer. Because the customer service team don't then deal with any warranty claims on your behalf you can't actually claim on the warranty. I'm having this exact issue and a 10 year warranty is now basically worthless as I'm now just being ignored. My contract of purchase is with Flubit/Fireworks not the manufacturer but they don't seem to care.
Mohammed, this is precisely my point. I appreciate you are a marketplace but the order numbers you have provided are not recognised by the manufacturer because you made the purchase on my behalf as a 3rd party. Any communication with the manufacturer as a result should be dealt with by you. My contract of purchase is with you not them directly.
I will be purchasing directly going forward.
February 10, 2019
Unprompted review
Reply from Flubit.com
Dear Jon, we are sorry about the experience you have had, We do our best to provide you the right details for items that have become faulty. As a marketplace, we are unable to carry out repairs or replacements as we cannot facilitate these requests. This would lie on the manufacturer to assist you in either a replacement or repair of your item. This is subject from the date of purchase and warranty conditions that the manufacturer apply. Again we apologise that you feel this way. If there is anything, please do not hesitate to get in touch. - Mohammed - Flubit CS
Not happy - Missing Item - Poor Customer Service
Not happy. I ordered an item on 16 Jan with an expected delivery date of 19-23 Jan. The item still hasn't been delivered (06 Feb) and I've had no response to 2 e-mails I have sent to the vendor.
I have tried to contact Flubit but the "How can we help" you section of their website doesn't work. I then rang their Customer Support Team where I got the good old "I don't have access to the system" line and was told to e-mail. What is the point of Customer Support if they don't have access to the system???
I have now e-mailed and am waiting for a reply.
February 6, 2019
Unprompted review
Reply from Flubit.com
Hi Terry, We are really sorry about the experience you have had at Flubit. This is not right and are looking into this for you now. We have checked and have emailed yourself not to long ago in regards to your order. It looks like the merchant has gone quiet and so we are chasing to find out what is going on. Please do keep an eye on your emails as we will be providing further updates. If there is anything else, please do not hesitate to get in touch with us.- Mohammed - Flubit CS
The site was easy to exploring and…
The site was easy to exploring and understand and had no issues buying games from this site, would most certinly use this site again
January 24, 2019
Unprompted review
Product exactly as described
Product exactly as described. Price better than Amazon and included shipping.
January 24, 2019
Unprompted review
great price and easy website to use
January 23, 2019
Unprompted review
Hoping this website will be a great…
Hoping this website will be a great find, yet to receive the books but so far so good
January 23, 2019
Unprompted review
Good value and easy process to order
January 23, 2019
Unprompted review
Just found this site
Just found this site, great prices and easy to use. Excellent!
January 22, 2019
Unprompted review
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