For You Personalised Gifts Reviews 732

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, often describing them as beautiful, well-made, and exactly as pictured. Many people highlight the fast and efficient delivery service, noting that items often arrive sooner than expected and are well-packaged. The overall service is frequently commended for its speed and helpfulness. However, some customers experienced issues with their orders, including delays in receiving items or a lack of updates on their order status. A few people also mentioned concerns about packaging, such as boxes not closing fully or items being sent back due to unpaid customs charges. There were also isolated instances of products arriving chipped or not meeting expectations regarding boldness of engraving or product weight.

What people talk about most

Product

Reviewers mention positive feedback about product quality and variety. Many customers praise the excellent... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers praise the quick delivery,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of products,... See more

Service

People report positive experiences with service. Many customers praise the great and efficient service, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Packaging was poor. I ordered a personalised bible for a christening gift. I didnt order the gift packaging as product was already quite expensive but the plastic bag it came in didnt even cover the b... See more

Rated 4 out of 5 stars

The delivery was very quick. My order was lovely and personalised how I had hoped. I liked the range of products available on the website. My only complaint would be that the box didn't close fully.

Rated 4 out of 5 stars

Gifts came in time stated, securely wrapped, and as seen on website. Easy to personalise. Writing on vase not as bold/ legible as have would have liked but there none the less.

Rated 5 out of 5 stars

Great experience, website had a fantastic selection to choose from and wonderful to be able to see a mock up of the finished engraving. Products delivered very quickly, we'll packaged and are really... See more


Company details

  1. Gift Shop
  2. Candle Store
  3. Corporate Gift Supplier
  4. Flower Delivery
  5. Gift Basket Store

Written by the company

We provide the perfect personalised gift for you and your loved ones. Find the exact thing you are wanting for any special occasion.


Contact info

4.1

Great

TrustScore 4 out of 5

732 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Light and cheap box.

Although the graphic on the box was nice, the box and clasp are so flimsy. The box is not "thoughtfully crafted" it's a cheap box that was more than likely purchased from temu. So light the clasp bent when opening the first time. Certainly not worth €35

October 8, 2024
Unprompted review
For You Personalised Gifts logo

Reply from For You Personalised Gifts

Dear Bek

Thank you for your feedback, and I’m sorry to hear that you were disappointed with the quality of the box you received. Please feel free to reach out to our customer service team at support@foryou.ie.

Rated 5 out of 5 stars

Fast and free delivery!

Easy to navigate website with loads to choose from! Fast and free delivery!!!

October 6, 2024
For You Personalised Gifts logo

Reply from For You Personalised Gifts

Hi Sharon,

Thanks so much for taking the time to leave feedback.

Kind Regards,
Niamh.

Rated 1 out of 5 stars

Poor quality

The mat arrived and looked good but it completely faded after 1 week which was quite embarrassing as it was a gift for a friend. The quality is very very poor. I reached out with my feedback and was offered a replacement or a refund - I chose the refund as I was afraid the same thing would happen with a replacement. But since choosing the refund I have not received any response or refund and it has been a month. Really disappointed.

August 17, 2024
For You Personalised Gifts logo

Reply from For You Personalised Gifts

Hi Caroline,

Thank you for your patience and for bringing this to my attention. I am sorry for the wait in processing your request. I have personally followed up to ensure that your request has now been processed. I regret that this took longer than you anticipated, but I am glad we have found a resolution given your concerns about the gift you ordered.

Please do not hesitate to reach out if you have any further questions or if there is anything else I can assist you with. We truly value your feedback and your business, and I hope we can serve you again in us in the future.

Kind regards,
Niamh

Rated 4 out of 5 stars

Wine Glass

Easy to order. Fast delivery. Reasonably priced. Wine glasses slightly smaller than expected.

September 11, 2024

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