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For You Personalised Gifts Reviews 732

•
TrustScore 4 out of 5

4.1

Gift Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, often describing them as beautiful, well-made, and exactly as pictured. Many people highlight the fast and efficient delivery service, noting that items often arrive sooner than expected and are well-packaged. The overall service is frequently commended for its speed and helpfulness. However, some customers experienced issues with their orders, including delays in receiving items or a lack of updates on their order status. A few people also mentioned concerns about packaging, such as boxes not closing fully or items being sent back due to unpaid customs charges. There were also isolated instances of products arriving chipped or not meeting expectations regarding boldness of engraving or product weight.

What people talk about most

Product

Reviewers mention positive feedback about product quality and variety. Many customers praise the excellent... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers praise the quick delivery,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of products,... See more

Service

People report positive experiences with service. Many customers praise the great and efficient service, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Packaging was poor. I ordered a personalised bible for a christening gift. I didnt order the gift packaging as product was already quite expensive but the plastic bag it came in didnt even cover the b... See more

Rated 4 out of 5 stars

The delivery was very quick. My order was lovely and personalised how I had hoped. I liked the range of products available on the website. My only complaint would be that the box didn't close fully.

Rated 4 out of 5 stars

Gifts came in time stated, securely wrapped, and as seen on website. Easy to personalise. Writing on vase not as bold/ legible as have would have liked but there none the less.

Rated 5 out of 5 stars

Great experience, website had a fantastic selection to choose from and wonderful to be able to see a mock up of the finished engraving. Products delivered very quickly, we'll packaged and are really... See more

Company details

  1. Gift Shop
  2. Candle Store
  3. Corporate Gift Supplier
  4. Flower Delivery
  5. Gift Basket Store

Written by the company

We provide the perfect personalised gift for you and your loved ones. Find the exact thing you are wanting for any special occasion.

Contact info

4.1

Great

TrustScore 4 out of 5

732 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Very disappointed with the packaging

Very disappointed with the packaging. It cheapens the gift.

November 25, 2024
For You Personalised Gifts logo

Reply from For You Personalised Gifts

Hi Grace

Thank you for sharing your feedback, and I am sorry to hear you were disappointed with the packaging. I completely understand how important presentation can be when giving a gift.

I truly hope however you enjoyed the gift itself.

We do offer a gift wrap and card option on all of our product pages, which many customers have found to be a lovely touch.

Please don’t hesitate to reach out if you would like assistance with this option for future orders.

Your feedback is valuable, and we will take this on board. Thank you for bringing this to our attention!

Rated 5 out of 5 stars

Repeat buyer here

Repeat buyer here. I was looking to buy the same gift I got a couple of years ago. Sinead in the service team was able to get me exactly what I was looking for and was very helpful. Well done for you and the lovely team. It arrived very fast and well packaged. I will return again come closer to Christmas. Great service.

November 11, 2024
Rated 5 out of 5 stars

absolutely beautiful

I recently lost my sister, and it’s been an incredibly hard time for us. I ordered a grave plaque from ForYou.ie. It turned out absolutely beautiful. The quality was really good, and the engraving was done with so much care, it felt very personal. Seeing the plaque at her grave brought some comfort to all of us. I’m really grateful to For You for helping us create something so meaningful. Would definitely recommend them to anyone looking for a special way to remember a loved one.

November 11, 2024
Rated 1 out of 5 stars

POOR CUSTOMER SERVICE

Ordered a beautiful memory box for my SIL. It was lost in transit, emailed their customer service and was assured a replacement would be sent out. I ordered this over a month ago, over 2 weeks since I spoke to customer service and I still have not received my order. I have emailed their customer service several times now trying to get an update or at the very least just an understanding of what is happening and/or maybe just receive a refund. But absolutely no one is replying to any emails I have sent, I have tried everything to get through to someone but nothing. I would definitely not recommending this website to anyone

October 11, 2024
Unprompted review
For You Personalised Gifts logo

Reply from For You Personalised Gifts

Hi Amy

Thank you for your feedback, and I am truly sorry to hear about your experience. This is not the level of service we aim to provide, and I sincerely apologise for the frustration this has caused.

We include tracking with every order, but we understand that sometimes issues can occur during transit. I am sorry this didn’t happen smoothly for you. Could you please reach out directly to me at niamh@foryou.ie? We want to make this right and will prioritise resolving this for you.

Thank you for your patience, and we appreciate the opportunity to address this for you.

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