Already had some idea what we wanted but Caroline and James gave sone input with ideas as well. Booking process was straightforward and information emailed across very quickly. This is the 3rd occa... See more
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Freedom Destinations is one of the UK's largest independent travel companies, with over 25 years of experience creating tailor made long haul holidays to destinations including Australia, New Zealand, Africa, Asia, the USA and Canada. Throughout the planning process, you will have have a dedicated Travel Consultant, and each of our consultants have first-hand experience of the destinations they sell. Your Freedom Destinations holiday is fully ABTA and ATOL protected. Our ATOL number is 6299 and our ABTA number is W5359.
18 Mead Business Centre, SG13 7BJ, Hertford, United Kingdom
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James was friendly, knowledgeable and professional, in helping plan our 2027 Route 66 road trip. He responded quickly to queries and offered sound advice.

Reply from Freedom Destinations
Great communication with the sales advisor who was very knowledgeable about our planned holiday. Gave good advise and made alterations when requested.

Reply from Freedom Destinations
I was very pleased to be talking to a real person who listened to what I wanted and then tailor made my trip to suit me and added day trips which would make my holiday even better.

Reply from Freedom Destinations
Megan made our once in a lifetime trip easy and accessible.
As an 'old boy' I was scared of the process but she made it easy.
Cant wait for our adventure
Thanks Megan

Reply from Freedom Destinations
Our requests were listened to
Super travel advice given and
Ideas plus experience details
No pressure sales just given time to decide.

Reply from Freedom Destinations
The lady I spoke too, (Neelam) was very helpful, in answering any questions I had, and giving me the full information that I required for my trip which is taking place in Jan 27

Reply from Freedom Destinations
Caroline was excellent. She put together a fantastic package for our budget. We got everything we wanted for the trip and now looking forward to going. She was extremely helpful and very patient with me asking lots of questions!!!

Reply from Freedom Destinations
The process with Jadie was exceptional and she was very knowledgeable on our requirements

Reply from Freedom Destinations
Very helpful until you give your money. Then they dont want to know. Was assured of exceptional hotels. We got a few dubious ones. A shocking motel in canada was filthy. Motel not interested in our complaint and take it up with agent which I did on return to uk. Was made to feel it was our fault for not calling even though with time difference and weekend it was impossible. Not answered my complaint I have asked to escalate but now ignored. Paid almost 10k shameful customer service. You expect a decent conversation about your experience. They're just not interested. Book local where you can sort any issues out. Dont waste your money.

Reply from Freedom Destinations
Have just experienced our 2nd African adventure through Freedom Destinations to the Masai Mara and Mombasa.
Had a fantastic holiday and everything arranged occurred to perfection.
The service and itinerary was excellent and I wouldn’t hesitate to book another future holiday with them.

Reply from Freedom Destinations
Our travel consultant Megan has been extremely helpful with booking our trip, Megan talked us through different options and we were able to make the trip bespoke to us. We were able to talk things through and add some day trips into the itinerary.
Megan is very knowledgeable with New Zealand and Australia having traveled there, her insight is invaluable and genuine.

Reply from Freedom Destinations
Excellent customer service, when Vicki was very helpful and her knowledge was apparent as she was able to make recommendations

Reply from Freedom Destinations
Just the right amount of contact. Karen was lovely and very knowledgeable. Was able to answer any questions and concerns

Reply from Freedom Destinations

Reply from Freedom Destinations
Absolutely brilliant!! From word go my lady was superb and put the most fantastic holiday together with everything I asked and at an amazing cost
Thankyou 🩷

Reply from Freedom Destinations
Jadie was excellent and went the extra mile to tailor our holiday and make it special - even came into the office on a Saturday so that we could continue the quote process !

Reply from Freedom Destinations
Caroline was responsive helpful friendly and knew her subject.

Reply from Freedom Destinations
Always a great experience booking with Freedom Asia. They take all the stress out your hands and their communication is top notch!

Reply from Freedom Destinations
Had a couple of attempts to get what I wanted but staff very good Courtney I think she was called

Reply from Freedom Destinations
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