freenet FUNK Reviews 

I can’t use my number for over 45 days because of them - this is crazy!!!!!

No having my number causes several severe issues for me because my banks, my different two-factor notifications, were going through my phone and now I cannot even access the number for a month

It's been two or three years since I was working with them and things were running smoothly

Somehow I still don't know why the payment didn't go through with my PayPal, which actually doesn't make sense because I didn't really change anything but it seems it didn’t work

Anyhow one month the payment was not made and they directly cancelled my contract.

WHAT YOU EXPECT FOR THE PRICE???
If your quite technical this will never be an issue.
Its good bare bones type internet, that really gives results!
I had 200Mb speed yesterday

AMAIZING Price Performance, thanks FUNK formerly known as Freenet FUNK

They ended my contract after 2 months for no reason at all

No live support, horrible internet speed and upload speed even slower.... It's only worth for watching YouTube....

I've been using FUNK for about 3 years. Everything was fine, and even though there were some overcharges, they always refunded them. I never complained. However, today I received an email stating my contract is being terminated irrevocably and without any explanation.
This is terrible customer service after 3 years of loyalty, especially considering I just switched to one of their new plans in December. It's frustrating to be kicked out like this with only 30 days' notice. Do not trust them if you are looking for long-term stability.

totally hopeless services, never go for it. they are money robbers.

Service and everything was great and stuff, although I had cancelled all my plans. This is the third time they are coming and asking for over 50 bucks for bills that I have paid OVER 3 YEARS ago. Customer service refuses to help, I emailed them three times. Got a reply once for the first one, suspended. Second email for the second one, no reply but suspended. Now third time they want money from me for stuff thats over 3 years old, and I'm being ghosted completely. Stay away.

Horrible Customer Service. Makes no sense. Their solution to my internet problem was, order a new sim card. They're telling me, there's no problem in your region. I can check that stuff myself. It's the Internet that's not giving me any upload speed.

Ok, at night its 15Mb/s, but on day sometimes there 0.1Mb/s. There is maaaax 1,5Mb/s, trash

Worse customer service
No contact
No reply on Whatsapp
I have no connection after 6

Extremely dishonest and shady company
no support
no information
no contact

im starting to believe this is some money laundering company because theres no reason its legit

dont trust their comment asking to contact them its just a facade

stay away

worst internet ever, doesnt even work properly in evenings

I just ended my contract because I need more than 1 GB internet when I am somewhere in Europe. Otherwise I had a very positive experience, no problems at all. I would come back if it was not for the 1GB roaming limit.

I end up with 2 year contract, from which there is no way of getting out!
They have 2 customer service numbers: 1 for the customers with day to day problems. Very polite.
2nd one if for customers who want to quit a contract. They as so rude, speak bad German, and even they swore at me saying "Scheiße!".
The worst of all!!!

Hidden costs, every month u get different invoices....

So effing stupid. I complained about how long the process was taking to take my old number, so to make up for it, they gave me a FREE Waipu subscription for 1 month, which I never activated and never asked for! Now, this Waipu is charging me. They answered my problem with another problem. How effing stupid!

This is unbelievable. It oscilating between between network completely off and very slowly grinding network. I am considering just to stop paying because the company is not delivering their service. I remember this sort of service back in mid 1990s with a dialup connection, since then it has never happened before. It has been like that for almost one month.

some of stupid staff. they don"t want to understand customers problem. they just want to waste time and take money at the end of month ..

One of the worst customer service, I called them and they shouted at me. Would never ever in my life I'll use freenet again.

Support is awfull and they deactivate my sim card after i payed for it. And sayed its to late paid but paid is automatic and i can not get my number back. Specialists better go other provider if you doesnt mean lose your number.