Dan dropped our second e-scooter earlier today and carried it all the way into the garage (Grateful for that Dan 🙏😉) Will be assembling the scooter over the weekend. It's our second one from Funb... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought Two MXR 8000w electric mortorcross bikes, one 17/14 wheel for my 10 year old daughter and mine is a little bigger 19/16. We asked at the Tracks if Electric bikes are welcome and they said ye... See more
Company replied
Excellent product, I was kept up to date with all delivery details, and the delivery driver Dan couldn’t have been more helpful. He explained everything and answered all my questions, he’s a credit... See more
Company replied
Well what can I say. I needed a new bike for my lads birthday and fun bikes was absolutely fantastic and helped me by choice went the extra mile by staying open for me to pick up the same day.... See more
Company replied
Company details
Written by the company
Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..
Fun:Bikes…Let the Fun Begin!
Written by the company
- 7 Day Price Promise
- Find another product of the same specification for a lower price and we will refund the difference!
Contact info
Unit 5f, Old Dalby Business Park, Station Road, Old Dalby, Melton Mowbray, LE14 3NJ, Leicestershire, United Kingdom
- 01664 498 640
- sales@funbikes.co.uk
- funbikes.co.uk
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DAN the driver who delivered our…
DAN the driver who delivered our motorbikes today is coolest person iv ever met! So polite, talked me through everything. It’s brilliant when you order stuff and get lovely people like this delivering your goods!
Thank you
May 6, 2026
Unprompted review
Reply from FunBikes
Hi Nichola,
Thank you for such a fantastic review.
We’re delighted to hear the delivery experience was so positive and that everything was clearly explained, making the whole handover enjoyable. It really does make a difference when great service comes with a friendly face.
If there’s anything you need at all going forward, please don’t hesitate to reach out.
Kind Regards,
The Funbikes Team
Dan the driver absolutely boss
Dan the driver absolutely boss. Funny as anything. Super helpful dropped off my motorbike and was just a brilliant laugh
May 6, 2026
Unprompted review
Reply from FunBikes
Hi Jack,
That’s brilliant to hear — we’re so pleased the delivery was such a great experience and that it brought a few laughs along with it. Making the handover helpful, relaxed, and enjoyable is exactly what we aim for.
If there’s anything else you need or we can help with in the future, just let us know.
Kind Regards,
The Funbikes Team
Brilliant company
Always order from this company for my kids bike can’t fault them at all perfect and always in time for Christmas
March 30, 2026
Reply from FunBikes
Hi Amy,
That’s wonderful to hear.
Thank you for your continued trust in us. Knowing we’ve been able to deliver reliably year after year — especially at such an important time like Christmas — really means a lot to the whole team.
We’re always happy to help whenever you need us, whether it’s for advice, spares, or your next bike purchase.
Kind Regards,
The Funbikes Team
Crap delivery and customer service.
I ordered a bike for my sons birthday, I specifiacally paid for the dates it said it would deliver buy.
I then recieve an email stating it will be a week later (a week after my sons birthday).
I then get a call to arrange delivery and I state I won't be in and ask for another date that I will be in, they apparently can't accomodate requests, I'm not sitting in all week and taking a week of holiday on the risk you'll deliver at some point that week.
It'll be another week of waiting, and even then it may be later than that.
Useless, on hold and still no one is willing to gve anymroe details.
Currently looking for a refund.
May 6, 2026
Unprompted review
Reply from FunBikes
Dear Lucy,
Firstly, we would like to sincerely apologise for the frustration and inconvenience caused regarding your delivery arrangements. We completely understand your disappointment, particularly as the order was intended for your son’s birthday.
When placing an order online, customers are provided with an estimated delivery window along with our delivery terms during checkout. As outlined within our delivery terms and conditions, these dates are estimates rather than guaranteed delivery dates, as routing and transport schedules can occasionally change depending on operational requirements.
Whilst we always do our very best to accommodate specific delivery requests where possible, unfortunately this is not always something we are able to guarantee. Our transport routes are organised around the schedules and availability of our delivery vehicles, and routes are only confirmed closer to the delivery date to ensure we can utilise our transport network as efficiently as possible.
At present, we do not yet have routes planned far enough in advance to confirm availability within your requested timeframe, therefore we are unable to guarantee delivery on a specific day at this stage.
As previously advised, you would be more than welcome to collect the vehicle from our store at your convenience. Alternatively, you may also arrange for your own courier or transport provider to collect the vehicle on your behalf and deliver it directly to you on a chosen date that suits you.
We do appreciate your concerns and understand this situation has been disappointing for you. Please be assured that we are trying to assist as best we can within the limitations of our transport scheduling.
Please let us know how you would like to proceed, and we will be happy to assist further.
Best Regards,
The FunBikes Team
Do not use this company
Do not use this company . Buy some were else 1st bike I got off them I had no probs but . I did ask a question and the technical team did not know the answer which I thort was strange. But I bought a 2nd bike 10ten 140r the condition it arrived is was terrible so much damage am not fussy mostly was body work damaged scratched everywhere. Am not bothered but as I was putting it together ther was damage that was not fixable maybe it got dropped in shipping but I don't know. But that is were the problems began it took them 6 weeks to get the part and I had to ring them alot of times to chase it up and by this time I was annoyed. I said you betta get me this part of am coming to your shop the part was sent within 24 hours . Also the back brakes don't work the key hole totally damaged and they seem that on the picz and didt tell me I didn't know what it was but thinking now they shud ov spotted it it the multiple photos I've taken. I've just given with this company am not even gonna complain about the damage it's just too hard work. I give up so I hope this review helps peaple. The compensation they mentioned was £30 I just laughed and said U takin the pis . Then they went away and said they best they can do it scrap the the delivery charge instead and did give me about £70 refund for a bike that was in bad condition and had no part for 6 weeks
January 31, 2026
Unprompted review
Reply from FunBikes
Hi David,
Thank you for your feedback. We are sorry to hear that you remain disappointed with your experience.
When the matter was first raised, we reviewed the issue and offered to collect and exchange the bike. As you preferred to keep it, we agreed compensation for the cosmetic damage and arranged for the required replacement parts to be supplied.
Unfortunately, there was a delay in sourcing one of the parts. While we hold a wide range of spare parts, we cannot guarantee immediate availability of every component at all times. We sincerely apologise for the delay this caused.
Should you have any current warranty-related concerns, please contact our technical support team and we will be happy to assist.
Kind regards,
FunBikes
Couldn't ask for a better service from…
Couldn't ask for a better service from the beginning to the end and the delivery driver dan give my partner a walk around the quad explaining stuff and helped put it in the back garden couldn't of asked for better service once again thanks
May 5, 2026
Unprompted review
Reply from FunBikes
Hi Conan,
Thank you for such a lovely review.
We’re really pleased to hear everything went smoothly from start to finish and that the delivery experience was so thorough and helpful. Taking the time to explain everything clearly and lend a hand is exactly the level of service we aim to provide.
If you ever need advice, support, or anything else down the line, please don’t hesitate to get in touch.
Kind Regards,
The Funbikes Team
Great delivery by dan
May 5, 2026
Unprompted review
Reply from FunBikes
Hi Jodie,
Thanks for taking the time to leave feedback.
We’re really pleased to hear the delivery went so well and that the service met your expectations.
If there’s anything else you need or any questions come up, our team is always happy to help.
Kind Regards,
The Funbikes Team
DAN THE DRIVER AMAZING SERVICE GAVE ME…
DAN THE DRIVER AMAZING SERVICE GAVE ME A RUN DOWN ON DO’S & DONTS REALLY APPRECIATE THE ADVICE.
May 5, 2026
Unprompted review
Reply from FunBikes
Hi Hassan,
Thank you for the fantastic feedback. We’re really pleased to hear the delivery experience was so positive and that the clear guidance and advice made everything easier and more enjoyable. It’s great to know the service left such a strong impression.
If you ever need support or have any questions in the future, we’re always happy to help.
Kind Regards,
The Funbikes Team
Everything was easy from ordering to…
Everything was easy from ordering to delivery. Dan the delivery driver was great kept in touch throughout the day and and rang when he was 5 minutes away.
May 5, 2026
Unprompted review
Reply from FunBikes
Hi Jack,
Thank you for your feedback. We’re really pleased to hear the whole process was smooth from ordering through to delivery, and that the communication on the day made everything easy and stress-free.
If you need anything at all going forward, our team is always happy to assist.
Kind Regards,
The Funbikes Team
Gavin made to delivery and technical…
Gavin made to delivery and technical explanation a joy. Most professional and thank you a true credit to his company
May 5, 2026
Unprompted review
Reply from FunBikes
Hi Paul,
Thank you for sharing such thoughtful feedback. We’re delighted to hear the delivery and technical explanation were handled so professionally and made the experience enjoyable. It’s always great to know our team leaves such a positive impression.
If you ever need advice or support in the future, we’re always happy to help.
Kind Regards,
The Funbikes Team
All brilliant
April 20, 2026
Reply from FunBikes
Hi Joanna
We’re really glad to hear everything was spot on. Thanks for taking a moment to share your feedback — it’s much appreciated.
If there’s ever anything you need or we can help with in the future, just let us know.
Kind Regards,
The Funbikes Team
Ordered replacement pull cord for 50cc…
Ordered replacement pull cord for 50cc toxic quad bike and broke within 3 pulls and is no longer retractable
March 30, 2026
Reply from FunBikes
Hi Mr Cummings,
Thank you for bringing this to our attention. We are sorry to hear about the issue you experienced and understand how frustrating this must have been.
Following your review, we have requested some further information so our technical team can properly assess the issue and determine the appropriate next steps.
Once we receive the requested information, we will be able to review the matter fully and advise further.
If you require any additional assistance in the meantime, please feel free to contact our technical team on 01664 498 640 or email Tech@funbikes.co.uk.
Kind Regards,
FunBikes Team
Like keeping me in they uh loop about my…
Like keeping me in the loop about my package and the delivery driver dan was his name he was very helpful and told me everything I had to do and so far the bike has been fantastic and I will definitely be buying from funbikes again thank you
April 20, 2026
Reply from FunBikes
Hi Mark,
Thank you for such a kind and detailed review. We’re glad you appreciated the regular updates and that the delivery experience was clear and helpful from start to finish. It’s great to hear the bike has been fantastic so far, and we really value your trust in choosing Funbikes again.
If you need any advice or support in the future, please don’t hesitate to get in touch.
Kind Regards,
The Funbikes Team
Too small, not even brand new, to be honest !
Too small i could say for age 8-10years. But no way for 14years old how the products descriptions says.
April 18, 2026
Reply from FunBikes
Hi Anca,
Thank you for your review.
We’re sorry to hear you feel the buggy is too small. This product is listed as a Micro buggy, and we always advise customers to check the size and measurements before purchase to ensure suitability.
The product listing includes the key fitment details, including the seat-to-pedal distance of 70–80cm and overall dimensions of L152cm x W95cm x H110cm. Suitability can vary depending on the rider’s height, weight, skill level, and measurements, so these should all be considered before purchase.
As previously advised, if the buggy is unused, it can be returned under our change of mind policy for refund assessment.
Kind regards,
FunBikes Team
Great support service
Great support service! Special thanks to Ben, understood exactly what I needed and sourced the part quickly - thanks for your help!
May 1, 2026
Unprompted review
Reply from FunBikes
Hi Lee,
Thank you for the great feedback.
We’re really pleased to hear our support team understood exactly what you needed and was able to source the part quickly for you. Providing efficient, knowledgeable help is something we take pride in.
If there’s anything else you need assistance with, our team is always happy to help.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Jacob,
Thank you for the recommendation.
We’re really pleased to hear you were happy with the service and truly appreciate you taking the time to share your feedback.
If you ever need anything in the future, please feel free to reach out.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Mike,
Thank you for taking the time to leave a review.
We’re pleased to hear everything was handled quickly and that you were happy with the service.
If there’s ever anything else you need, please don’t hesitate to get in touch.
Kind Regards,
The Funbikes Team
Fantastic seller
Fantastic seller! Cameron was very helpful, welcoming, and made the whole experience easy and enjoyable. He was especially great with our son, taking the time to make him feel comfortable and excited about his new mini quad. Our boy absolutely loves it! Highly recommend.
May 1, 2026
Unprompted review
Reply from FunBikes
Hi Julka,
What a lovely review to read, thank you.
We’re so glad the whole experience felt welcoming and enjoyable, and it’s fantastic to hear how much your son loves his new mini quad. Helping make that excitement and confidence happen really means a lot to us.
If you ever need advice, support, or anything at all in the future, please feel free to reach out.
Kind Regards,
The Funbikes Team
Great service
Great service, really happy with the bikes and accessories we bought. Dan delivered the order and was so helpful and very friendly. Thank you
April 30, 2026
Unprompted review
Reply from FunBikes
Hi,
Thank you for sharing your experience with us. We’re delighted to hear you’re happy with the bikes and accessories, and that the delivery experience was just as positive. It’s great to know our team made everything smooth and enjoyable for you.
If there’s anything else you need or we can help with down the line, just let us know.
Kind Regards,
The Funbikes Team
Great service
Great service! Would highly recommend. Dan the delivery driver was very helpful and talked me through how to mantain the bike.
May 1, 2026
Unprompted review
Reply from FunBikes
Hi Hollie,
Thank you for your recommendation. We’re really pleased to hear you had a great experience and that the delivery support was clear and helpful.
If you ever need further guidance or assistance, please feel free to reach out.
Kind Regards,
The Funbikes Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.