FunBikes Reviews 9,984

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,450 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, with staff members often going above and beyond to assist with purchases and provide helpful advice. The delivery service is consistently praised for its speed, efficiency, and the helpfulness of the drivers, who often provide setup instructions and advice. Many people appreciate the quality of the products and the overall smooth experience, from initial inquiries to aftercare support. However, some customers also noted issues with product quality, such as items breaking down shortly after purchase or arriving damaged. A few other people mentioned problems with customer service, including difficulties with communication, unhelpful responses, or issues with delivery arrangements and descriptions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, politeness, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

Customers consistently note ambiguous experiences with product quality and accuracy. Many reviewers praise... See more

Service

Reviewers mention positive feedback about service, often highlighting excellent communication and helpful... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness and politeness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan dropped our second e-scooter earlier today and carried it all the way into the garage (Grateful for that Dan 🙏😉) Will be assembling the scooter over the weekend. It's our second one from Funb... See more

Company replied

Rated 5 out of 5 stars

I bought Two MXR 8000w electric mortorcross bikes, one 17/14 wheel for my 10 year old daughter and mine is a little bigger 19/16. We asked at the Tracks if Electric bikes are welcome and they said ye... See more

Company replied

Rated 5 out of 5 stars

Excellent product, I was kept up to date with all delivery details, and the delivery driver Dan couldn’t have been more helpful. He explained everything and answered all my questions, he’s a credit... See more

Company replied

Rated 5 out of 5 stars

Well what can I say. I needed a new bike for my lads birthday and fun bikes was absolutely fantastic and helped me by choice went the extra mile by staying open for me to pick up the same day.... See more

Company replied


Company details

  1. Children's Toys Store
  2. ATV Dealer
  3. Bicycle Store
  4. Motorcycle Dealer
  5. Motorcycle Shop
  6. Toy Store

Written by the company

Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..

Fun:Bikes…Let the Fun Begin!

Written by the company

7 Day Price Promise
Find another product of the same specification for a lower price and we will refund the difference!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I have a quad for my grandkids that had…

I have a quad for my grandkids that had a broken engine, and Jigs was fantastic, he as personally helped me get it back up and running from recommending parts needed to wiring it back up! fantastic service from Jigs and from Funbikes. thanks again guys

May 13, 2026
Unprompted review
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Reply from FunBikes

Hi Gareth,

Thank you for sharing this — we’re really pleased to hear you received such hands‑on support in getting the quad back up and running.

Helping customers troubleshoot, source the right parts, and feel confident with repairs is something we take real pride in, so it’s great to know the service made a difference.

If you ever need further advice, parts, or support, please don’t hesitate to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Excellent

Excellent! Kept me upto date with all the times of delivery! Dan was superb explained all the assembly process tips and tricks and He helped me into the house with it! Couldnt be happier.

May 13, 2026
Unprompted review
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Reply from FunBikes

Hi Natalie,

Thank you for the brilliant feedback.

We’re so pleased to hear you were kept fully informed on delivery timings and that everything went smoothly on arrival. Making the process clear, helpful, and stress‑free is exactly what we aim for, so it’s great to know the assembly tips and extra help made such a difference.

If you need any further advice or support, we’re always happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Dan the delivery driver phoned me…

Dan the delivery driver phoned me before arrival to make sure I was going to be in, he saw I had a dog and gave him lots of attention, he helped me carry the heavy box inside my house and he was very nice and polite. Very pleasant experience

May 13, 2026
Unprompted review
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Reply from FunBikes

Hi Howe,

Thank you for taking the time to share this.

We’re really pleased to hear the delivery was handled with such care and consideration, from the call ahead to helping get everything safely inside. Creating a friendly and stress‑free experience is something we value greatly, so it’s lovely to know it made a difference for you.

If you need any further help or support at any point, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Excellent product would recommend to…

Excellent product would recommend to all my little boy absolutely loves his quad good price for a great item will be buying the size up next year 100%

April 28, 2026
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Reply from FunBikes

Hi Gemma,

Thank you for the lovely feedback.

We’re delighted to hear your little boy is loving his quad and that you felt it was great value for money. It’s always rewarding to know our bikes bring so much enjoyment, and we’ll be ready to help when it’s time to size up next year.

Please feel free to get in touch if you ever need advice, parts, or support.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

From deciding to buy the bike to…

From deciding to buy the bike to ordering and communication from the staff at funbikes to the delight of my new bike being delivered with the excellent delivery driver Dan who run through the bike and assembly advise this has been a great experience and applaud Dan for his assistance and will definitely be having more toys in the near future 😀

May 12, 2026
Unprompted review
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Reply from FunBikes

Hi,

Thank you for such a thoughtful review.

We’re really pleased to hear the whole process felt smooth from the moment you decided to buy, right through to delivery. It’s great to know the communication, guidance, and delivery experience all came together to make it such a positive one.

If you need any help or advice as you enjoy your new bike — or when you’re ready for the next one — we’re always happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

perfect patience had all the right…

perfect patience had all the right answers for me quick reply and very nice

May 12, 2026
Unprompted review
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Reply from FunBikes

Hi Levi,

Thank you for the kind words. We’re really pleased to hear the support was patient, clear, and quick — that’s exactly the experience we aim to give.

If there’s anything else you need or any questions come up, we’re always happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Absolutely fantastic experience with…

Absolutely fantastic experience with Fun Bikes from start to finish. My son’s bike looks incredible and the quality exceeded our expectations.

You can tell they genuinely care about their customers and the bikes they sell. My son has been absolutely over the moon with it and hasn’t stopped smiling since getting it.

Delivery, communication and overall service were all spot on. Would definitely recommend Fun Bikes to anyone looking for a great bike and excellent service.

April 28, 2026
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Reply from FunBikes

Hi Karen,

Thank you for such a lovely review.

We’re delighted to hear the bike exceeded your expectations and, most importantly, that it’s brought so much happiness — that’s exactly why we do what we do. It’s great to know the quality, communication, and delivery all came together to create such a positive experience.

If you need advice, support, or anything else at all, we’re always happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

I had a great bike from fun bikes and…

I had a great bike from fun bikes and my delivery driver Dan was amazing and on time thanks 👍🏻

May 12, 2026
Unprompted review
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Reply from FunBikes

Hi Callum,

Thanks for sharing your experience. We’re really pleased to hear you’re happy with the bike and that everything arrived right on time. It’s great to know the whole delivery experience went smoothly and left a positive impression.

If you need any advice, support, or help with anything in the future, just let us know.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Dan made delivery very easy n stress…

Dan made delivery very easy n stress free

May 12, 2026
Unprompted review
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Reply from FunBikes

Hi Stuart,

Thanks for the great feedback. We’re really glad to hear the delivery was smooth, stress‑free, and made the whole experience easy from your side — that’s exactly what we aim for.

If there’s anything else we can help with, our team is always happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Fun bikes - Dan

Great service from Dan, on-time delivery, good communication—called before, being kept up to date, and also let me know about how to maintain the bike.

May 12, 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Craig,

Thank you for the great feedback. We’re pleased to hear the delivery was right on time, communication was clear throughout, and the maintenance advice was helpful — it’s important to us that everything feels straightforward and well explained.

If you need any further help or support, our team is always happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Came to collect an order

Came to collect an order. Aleks was very helpful, great service

May 12, 2026
Unprompted review
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Reply from FunBikes

Hi,

Thanks for taking the time to leave a review.

We’re glad your collection went smoothly and that the service was helpful and efficient — it’s great to hear everything was sorted without any fuss.

If there’s anything else you need or any questions come up, we’re always happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars
FunBikes logo

Reply from FunBikes

Hi Rachel,

Thanks for the feedback — we’re glad to hear the ordering process was straightforward and that everything arrived right on time.

It’s great to know things went smoothly for you.

If you need any help or support in the future, we’re always happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Always good quick delivery thanks to…

Always good quick delivery thanks to Dan the driver:)
Fun bikes are always helpful and reliable order twice now amazing

May 11, 2026
Unprompted review
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Reply from FunBikes

Hi Sophie,

Thank you for your continued support — it’s great to hear delivery was quick again and that everything went smoothly.

We really appreciate you choosing us more than once and trusting us to get things right each time.

If there’s anything you need at all in the future, we’re always happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Excellent service

Excellent service and outstanding communication throughout the entire process. They were very helpful with all shipping-related questions and provided great support. I received the parts quickly, and everything arrived in perfect condition. Highly recommended!

April 27, 2026
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Reply from FunBikes

Hi,

Thank you for the excellent feedback.

We’re really glad to hear the communication was clear throughout, your shipping questions were handled well, and the parts arrived quickly and in perfect condition. That’s exactly the experience we aim to provide.

If you need any further support or assistance, we’re always happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Well what can I say

Well what can I say. I needed a new bike for my lads birthday and fun bikes was absolutely fantastic and helped me by choice went the extra mile by staying open for me to pick up the same day. Sameer / Cameron and Lilly dealt with me and there service was above and beyond to choosing the bike all the way through to getting it into my car. Would highly recommend fun bikes and definetly goin back for when my other lad wants one to ride with him. +++++

May 1, 2026
Unprompted review
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Reply from FunBikes

Hi Ben,

Thank you for such a brilliant review.

We’re so pleased we could help make your lad’s birthday special and get everything sorted the same day. Going the extra mile and making the whole process smooth — from choosing the right bike to loading it up — is exactly what we aim for, so it’s great to hear that came through.

We really appreciate the recommendation and look forward to helping again whenever you need us.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Brilliant helpful service from Dan the…

Brilliant helpful service from Dan the driver

May 11, 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Mark,

Thanks for the great feedback.

We’re really pleased to hear the delivery service was so helpful and left a positive impression — it’s always good to know things went smoothly.

If there’s anything else we can help with at any point, please feel free to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Very helpful and was very polite

Very helpful and was very polite

April 17, 2026
FunBikes logo

Reply from FunBikes

Hi Adam,

Thank you for your feedback.

We’re glad to hear you found the service helpful and polite — that’s exactly the experience we aim to provide.

If there’s anything else we can assist with, please feel free to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Just spoke with Alex very helpful…

Just spoke with Alex very helpful didn’t make me feel rushed or pressured and run me through everything about the quad I was interested in and eventually purchased, not a lot of good customer service these days but definitely not the case here much appreciated Steve!!

May 11, 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Steve,

Thank you for taking the time to share such a detailed and positive experience.

We’re really pleased to hear everything went smoothly from collection to loading, and that the whole process was quick, efficient, and stress‑free. It’s great to know you were in and out with everything secured and ready to go.

If there’s anything we can help with in the future, please don’t hesitate to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Good experience no problems

Good experience no problems

April 15, 2026
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Reply from FunBikes

Hi Liam,

Thanks for letting us know — we’re pleased to hear everything went smoothly and that you had a good experience with no issues at all. Feedback like this is always appreciated.

If there’s anything you need in the future, we’re always happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

tej is wonderful he deserves a pay rise

tej is wonderful he deserves a pay rise

May 9, 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Kobey,

That’s really kind of you to say.

We’re delighted to hear you felt so well looked after and had such a positive experience — feedback like this genuinely means a lot to our whole team.

If there’s anything else you need or we can help with again, please don’t hesitate to get in touch with us.

Kind Regards,
The Funbikes Team

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