Great that we could see how many deliveries there were before us but we had no idea of time scale. In the end our delivery was 40 outside the 3 hour window. The drivers aren’t local so I understand... See more
Company replied
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Review summary
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Delivery happended during the timeframe advised. We received contact prior that they were on the way. Box was very damaged but thankfully not the contents. Received two boxes, one saying 1/3, the ot... See more
Company replied
The delivery was efficient & on time stated. The furniture came complete with nothing else needed, which is a big plus. The items were superbly packed to avoid any damage & was the best pack items I’v... See more
Company replied
the delivery itself was great, guys very helpful. could not fault them and easy to track throughout the day. however trying to get in contact was not so good. held on phone for one and a half hou... See more
Company replied
Company details
Written by the company
We are a 2Person, white glove, room of choice courier based in Walsall, West Midlands, we offer a cost effective universal solution for your large ticket delivery and fulfilment requirements. To compliment our core nationwide delivery we also offer storage in our 100,000 sq ft centrally located Midlands based warehouse, a range of installation and assembly services and we also provide and disposal and recycling services for old furniture and appliances. Our expert delivery teams understand the value of the products they deliver and they are the face of our online retailers. Your reputation, delivered. Visit our website for more details around our offering:https://furdeco.co.uk/our-story
Your reputation, delivered.
Written by the company
- It is our mission to provide an excellent customer experience each and every time.
Contact info
Furdeco Unit 1, Impact Park, Willenhall Lane, WS3 2XN, Walsall, United Kingdom
- 01212855255
- info@furdeco.co.uk
- furdeco.co.uk
4.5
Excellent
181K reviews
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On time good delivery
May 23, 2026
Great staff and on schedule delivery
May 23, 2026
arrived 3 hours early
May 19, 2026
You can't ask for more, great service !!
We were emailed that they had our furniture, then given the day, given the time window , then they phoned to say 20 minutes away !!! You can't ask for more. Nice friendly guys too. Most other delivery firms could learn a lot from them! Excellent!!
May 23, 2026
Prompt helpfully and very polite
May 23, 2026
The delivery guys phoned to say on way…
The delivery guys phoned to say on way so I was able to make sure they had access to side of house to deliver the items. They were both polite
May 23, 2026
Impressive
Great communication regarding date & time slot for delivery.Able to track vehicle to see how many stops before ours. They also called to advise when 5 minutes away.Garden furniture set bought on a Sunday & delivered the following Saturday so very impressed.
May 23, 2026
Delivered on time
Called prior to delivery day before, sent message on the day and again called same day of delivery. I felt informed along the process
May 23, 2026
Very pleased with my order 👍👍
I was informed by the delivery driver a time and it was delivered on time, very pleased with my order, thank you 😊 👍👍👍
May 20, 2026
On time
On time, good communication. Seemed a little rough with the carrying. Said fragile, but didn’t seem to care.
May 23, 2026
The arranging of the delivery was very…
The arranging of the delivery was very poor. It was over two weeks after my
Order was placed through the range before the first delivery was confirmed. It was for a Sunday between 7-10am. It did not arrive and was reported to not have been loaded. The second delivery was arranged after 75 mins on hold. This was cancelled the day before with no reason given. The third delivery happened but the boxes were damaged and one part of the item.
May 19, 2026
Was contacted about my delivery and got…
Was contacted about my delivery and got regular updates and all the tracking information I wanted
May 19, 2026
Great Experience
A few days before delivery, I was given my delivery date with the option to change it if needed. I was then given my three hour slot, much better than waiting in all day. I could track my delivery on a map and also received a phone call about twenty mins before arrival. Delivery was efficient and the boxes were delivered to my room of choice with care.
May 23, 2026
Lovely sofas
Great timing as they had estimated, 2helpful, friendly lads positioned my sofas just the way I wanted, I love my sofas, great quality and appearance! Thank you
May 23, 2026
Great communication when order was out…
Great communication when order was out for delivery - both text and emails. Delivered when they said and the drivers were very polite and helpful.
May 23, 2026
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