Furdeco Reviews 180,590

•

4.5

Courier Service

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Review summary

Created with AI, based on recent reviews

Considering 57,869 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent delivery service, noting efficient organization, helpful tracking links, and timely updates with accurate time estimates. Many people praise the staff for being polite, helpful, and efficient, often going above and beyond to ensure a smooth delivery. The overall service is consistently described as exceptional, with customers appreciating the clear communication and care taken with their items. However, some people were dissatisfied with certain aspects of the product and contact experience. Issues included damaged items upon arrival, such as broken glass tabletops or garden pots, and difficulties reaching customer service, with some experiencing long wait times or unanswered calls. A few other people also felt that delivery times were not always as agreed, with some deliveries being delayed or arriving outside the specified window.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers praise the helpfulness and... See more

Staff

People report positive experiences with staff, particularly praising the delivery teams. Many customers found... See more

Service

Reviewers mention positive feedback about service. Many customers praise the efficiency, organization, and... See more

Product

Clients share ambiguous opinions on product. Many customers report receiving damaged items, such as dented... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. While some customers experienced good communication,... See more

Reviews shaping this summary

Cannot recommend highly enough. No complaints atall. Very efficient and organised. Were in touch the whole way through with delivery updates, small time windows and accurate time estimates. The tracki... See more

Company replied

Got delivered into my garage so was really simple. Tracking was very good and the driver called me half hour before delivery Couldn't fault it. However, had to take first date offered or threatened wi... See more

Company replied

Delivery driver was very patient in ensuring my parcel could be dropped off today - I did not catch his name as I wasn’t not in but he called head office to check details and kept me informed througho... See more

Company replied

Company details

Written by the company

We are a 2Person, white glove, room of choice courier based in Walsall, West Midlands, we offer a cost effective universal solution for your large ticket delivery and fulfilment requirements. To compliment our core nationwide delivery we also offer storage in our 100,000 sq ft centrally located Midlands based warehouse, a range of installation and assembly services and we also provide and disposal and recycling services for old furniture and appliances. Our expert delivery teams understand the value of the products they deliver and they are the face of our online retailers. Your reputation, delivered. Visit our website for more details around our offering:https://furdeco.co.uk/our-story

Your reputation, delivered.

Written by the company

It is our mission to provide an excellent customer experience each and every time.

Contact info

Furdeco Unit 1, Impact Park, Willenhall Lane, WS3 2XN, Walsall, United Kingdom
01212855255
info@furdeco.co.uk
furdeco.co.uk

4.5

Excellent

181K reviews

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13 hours ago

This is the worst service I've ever…

This is the worst service I've ever received impossible to contact item was very late even paying expedited costs then when it did arrive was my item was damaged such a stressful experience now arguing for over a grand refund

May 23, 2026

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