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Rated 5 out of 5 stars

During the first consultation call, we got design tips about how to maximize the home and went through other projects Furnishr did. We then paid a deposit and received a link to view our design packa... See more

Rated 5 out of 5 stars

Furnishr provided exactly what we needed in furnishing our new Manhattan apartment. After sending the floor plan to one of their design specialists, we received two very different but excellent option... See more

Rated 5 out of 5 stars

I live hours away from my beach house, so I hired Furnishr to set it up in a day. Because this isn't my primary home, I don't want to spend hours shopping for furniture. I wanted Furnishr to create a... See more

Rated 3 out of 5 stars

I paid a design fee and received a proposal quickly. Each package in the proposal comes with a breakdown of the product cost and the service cost that give some transparency. Their turnkey fee is 5% t... See more

Company details

  1. Furniture Store

Written by the company

Furnishr is a one-stop solution for interior design. Our designers carefully curate furniture packages based on customer style preferences. We work with your budget and style to create your dream home. Our team is able to deliver and assemble all the furniture within one day.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

80 reviews

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Rated 4 out of 5 stars

I found Furnishr online and thought…

I found Furnishr online and thought they would be the easiest way to furnish a simple apartment quickly. Because I plan to stay in this apartment for two years at most, I don't need anything fancy. My design consultant provided practical advice for the package I will need. The furniture seems very nice in photos. In the end, the package still exceeded my budget so I bought my furniture elsewhere. I plan to use Furnishr again in the future.

May 4, 2024
Rated 5 out of 5 stars

Karen Lau was very responsive and…

Karen Lau was very responsive and creative. she provided me with two solutions very fast and she was available to discuss those solution in a timely manner. She then provided me with a 3rd option in no time.

Her design was very pretty and functional at the same time.

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

During the first consultation call

During the first consultation call, we got design tips about how to maximize the home and went through other projects Furnishr did. We then paid a deposit and received a link to view our design packages and they were nicely coordinated. The communication about the designs was smooth. After we ordered the final design package, we got regular updates about the delivery. The whole process was smooth. Our house now has beautiful furniture. Thank you Furnishr team.

May 9, 2024
Rated 4 out of 5 stars

The easiest way to furnish our second home

We have a second home in Delaware and we live in California. Having Furnishr furnish the whole house was the best choice! Our designer gave us a few design packages to choose from and we only requested small changes and purchased the whole package. A few weeks later, we flew in the day before the installation. Most of the products are high quality. There are a few chips on the accent tables and lamps. We decided to keep them for a discount. We still had a great experience and will use Furnishr again if we need to furnish a room or another house.

May 8, 2024
Rated 5 out of 5 stars

The designs are custom to our living room

We used Furnishr for the first time for an Airbnb unit and we had a great experience. This is our second time using Furnishr to design our living room. The product selections are exactly the style I envisioned and the layout is practical and unexpected.

May 11, 2024
Rated 5 out of 5 stars

Excellent service and communication

I used Furnishr to help furnish my apartment and their service has been exceptional. The team was great at communicating with me all the way from the initial design until the delivery. Although the furniture was delayed by about a week, I received updates about the status on a regular basis. The delivery crew took care of moving the furniture and assembling it in unit which was a huge help and the final design was outstanding. Would highly recommend for your furnishing needs!

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

First Move to Apartment - Needed Everything

I stumbled across Furnishr online as I was looking for help furnishing an apartment. I was going through a separation and had to make a lot of decisions behind the scenes. I needed just about EVERYTHING.
Pots & Pans to sheets to forks...you name it.
Furnishr helped me furnish my apartment, so I had a place to go to and it be fully furnished and functional from the start. The process from start to finish was very easy. Karen and other teammates took my feedback on what I liked and more importantly what I did not like as it related to my style, and they created something I enjoy coming home to every day. Upon delivery, there were a few items that either got damaged in transit or I decided weren't the right fit for whatever reason (i.e. a dresser & a rug). They quickly handled any returns or exchanges, which made the process smooth. I highly recommend them for the design element and to take pressure off of trying to fill your home to-be with items you'll love. Moving is already stressful enough and it was worth it to me, especially given my situation.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great people to work with

We needed someone to decorate our new vacation home and we are so glad to have found Furnishr. Our design consultant gave us professional tips about furnishings and really listened to our needs and wants. The design process was quite fast. We waited 4 weeks for the install. The install team were polite and kind. The whole process was so easy. I already recommended Furnishr to many friends.

April 7, 2024
Rated 5 out of 5 stars

They are the best

We are expats who recently moved from London to New York. We did everything virtually from London and found Furnishr. It is unbelievable how they do it all so well. We didn't need to move any furniture. The new furniture and decor we got are high quality and beautiful. Our new flat is so comfortable for our family.

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

MOST EXPENSIVE MISTAKE OF MY LIFE.

SCAM ALERT 🚨. If you want to waste 5 FIGURES to make your move a NIGHTMARE, Furnishr may be right for you. Spend more than $10K to make your move way MORE stressful, time-consuming, and expensive than it ever needed to be. Pay for a “one day” “turnkey” service to move your family cross-state, but spend weeks with NOT ONE CHAIR to sit on and NOT ONE LAMP to see by. After a MONTH of your children eating and doing homework on the floor, you might get SOME of what you DIDN’T order, CHEAP, DEFECTIVE furniture from Target— but at 4-10 times the price. Sure, you can return it all, but you STILL have to pay for it, even what you NEVER RECEIVED. The owner tells me they had “good intentions” though, they weren’t TRYING to SCAM me, so they kept all our money. ZERO compromises. She, Karen, promised me “apology gifts” but those NEVER ARRIVED EITHER. I never had to SUE anyone before. But Furnishr took away my money, sanity, and sleep. This experience was a complete disaster and made me miserable. Moving is stressful enough. It was financially and emotionally devastating. I don’t have that kind of money; I was trying to save money. This was the MOST EXPENSIVE MISTAKE OF MY LIFE.

August 20, 2023
Unprompted review
Furnishr logo

Reply from Furnishr

Hello Michelle, We appreciate that you had a negative experience with Furnishr last summer. Your review has serious accusations that are deceiving and false.

You came to Furnishr for the move into a three-bedroom apartment in August 2023. Your project had 25 products including 3 beds, a sofa, a dining set and more. The $10k package price included all the products as well as the suite of services of design, procurement, delivery and installation. You received the itemized invoice prior to your purchase as well. We finalized the design less than 3 weeks prior to your move and we had advised that we might not be able to deliver everything in one day because our lead time is generally 3-4 weeks. You agreed to accept two deliveries prior to purchasing the design. During the first delivery, we installed 20 out of the 25 items and most of the bedrooms were ready. While we knew this wasn't the ideal situation, we had communicated the plan before your purchase and throughout the process. The second delivery was scheduled within a week after your first delivery.

Because most of the products in your design were delivered on the first delivery day, your mention of not having a chair and a lamp after our delivery is inaccurate. In fact, you received 2 lamps and 6 chairs during the first delivery. For products that had damages, we had addressed each issue with options to replace or partial credit to keep. If anything was missing from your order, you were refunded. If products are to be returned, we have a return fee of 15% of the product cost as per our policy.

Since the closure of your project, we had numerous emails and calls about your dissatisfaction and we did respond about each issue in a timely manner. However, you made multiple requests for a refund for the services we had already provided and products we had delivered in good condition. Those requests were simply unreasonable.

You also filed a dispute for the purchase with your credit card company. We submitted our proof of delivery with photos, email communications and transaction records to them and resolved the dispute in our favour.

Rated 5 out of 5 stars

Fabulous service from Furnishr

My contact at Furnishr sent a proposal almost immediately after I spoke with her, and made the adjustments I requested quickly. The person who set up delivery was delightful and efficient. She set up delivery for the day I requested. The movers who came were extremely nice and knowledgeable, and came on time. Set up was smooth. Could not recommend this service more highly!

February 19, 2024
Unprompted review
Rated 1 out of 5 stars

Non-Payment

We are a delivery company who has done work for Furnishr, we are still awaiting payment for services rendered back in 2022. At first, there was contact in reference to paying the open balances throughout last year but it is now 2024 and no one from this company has answered a call or an email in the last 6 months. Bad business!!!!!! Details have been sent since the response from Furnishr to which I am happy to discuss if someone would reach out to me. Update: Still no response from Funishr as of today.

February 16, 2024
Unprompted review
Furnishr logo

Reply from Furnishr

Hello, we have requested you for additional information but have not heard back. Our records show that payments were made hence we requested more details to justify this review.

Rated 5 out of 5 stars

High Satisfaction!

Low stress, high satisfaction!

As new parents moving into a new home, we really could not ask for a better experience to have our home ready to go as soon as we moved in. Karen did a great job working with us and the design choices, and absolutely met the brief we wanted. The furniture quality is good, lightweight and easy to move around as needed, and the functional pieces were a huge plus. Overall, I cannot praise this enough, and have shared this with everyone I know. You won't regret it!

December 21, 2023
Unprompted review
Rated 5 out of 5 stars

Karen is a very talented designer

Karen is a very talented designer and a pleasure to work with. She furnished an apartment for us from scratch, and everything looked wonderful and fit the spaces perfectly.

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

Will recommend to others

We had a great experience with Furnishr. Twinkle was very responsive throughout the process. We had a few issues with certain items but these were resolved promptly. Would highly recommend to anybody that is relocating and doesn't want to deal with the headache of furnishing an entire home.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Save yourself so much time!

I was moving to a new place with a serious lack of furniture. I hardly had anything. I was facing an insurmountable amount of work to go shopping, design a layout with complimentary pieces, coordinate deliveries, assemble furniture. I researched options for help and found Furnishr. It was exactly what I needed and there isn't another company that can truly help you get this done from start to finish for an affordable price. Everyone I worked with was great and made it a smooth process. Helping every step of the way and taking in all of my feedback. In the end I have a beautiful apartment with quality pieces and hardly had to lift a finger. I would highly recommend for anyone in the same situation. You save yourself days and days of work and end up with a finished product that is better than if you did it yourself.

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

I found Furnishr online and originally…

I found Furnishr online and originally contacted Isla who presented me with an array of choices of the furniture that I wanted. After a number of back-and-forth’s, I chose the items that I wanted (couch, coffee table, bookcase, dining room table, chairs, TV, Consol).

From that time I was constantly updated on the progress of delivery. On day of delivery movers arrived on time, assembled and placed my furniture. They were professional and quick

Overall, I would recommend this company for anybody looking to refurnish one or multiple rooms. They experience from the start to the end was hassle free and I am very pleased with the overall result.

June 15, 2023
Unprompted review

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