My first month did not yield the results I had hoped for but I also did not do the things I needed to on social to push my campaign further. I made some mistakes that ultimately cost me a lot and ruin... See more
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Excellent way to build an e-mail list Gleam offers an easy way to deploy giveaway campaigns lightning fast with very effective tools for multiplying entries via gamified viral sharing. Would be nice... See more
I have been playing on Gleaming Slots app since August 2025, and I have to say it is the BEST online casino app I have ever played. I have cashed out more than ten times, the payment process is very e... See more
I had canceled all my social media accounts. The Gleam sign in page kept asking me to sign in using one of those accounts and would not allow me to sign in with email. I contacted customer service.... See more
Company details
Written by the company
Gleam is a suite of Business Growth Apps designed to help E-commerce owners, online businesses, and content creators drive engagement, grow audiences, and increase sales. Since 2013, Gleam has facilitated over 7 billion high-value actions, empowering brands and creators to qualify leads, increase conversions, and grow their audiences. Our four powerful apps include: Competitions: Run customizable giveaways and contests that capture leads and drive viral growth across social platforms. Captures: Create high-converting popups and forms to collect emails, gather leads, and grow your audience with advanced targeting options. Rewards: Incentivize users to complete valuable actions by offering instant-win rewards, coupons, or gated content — all easily automated. Galleries: Showcase user-generated content or social feeds in beautiful, interactive galleries that increase engagement and social proof. Gleam’s apps are trusted by businesses of all sizes, from solo creators and small shops to large E-commerce brands. Our platform integrates seamlessly with major marketing tools, E-commerce platforms, and social networks, providing a flexible solution tailored to your growth goals. Whether you're launching a new product, growing your email list, or building a loyal customer community, Gleam provides the tools to make it happen.
Contact info
Australia
- support@gleam.io
- gleam.io
Replied to 100% of negative reviews
Typically replies within 1 week
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Always excellent support and awesome…
Always excellent support and awesome response (when needed) I appreciate all the great work!
I had a wonderful experience as a Gleam…
I had a wonderful experience as a Gleam partner.
Terrible service
Terrible service. Banned my account for doing a giveaway differently then they wanted even though their platform let me do it that way. Have winner price (Nintendo Switch) and has receipt. They banned my account. So I cursed them out.
Great service
Great service, I was very happy with the Pro Plan.
I will definitely use it again.
Quick and efficient support!
I asked for support and had not only an answer but different ways to solve my issue and the reason why the problem was occurring in a few minutes. Efficient support from Jessica Jensen, thank you.
Easy to use and support was very…
Easy to use and support was very helpful without asking for a subscription. Keep up the great work!
Great
Awesome product and team to support and make your activation a success.
Yet another amazing experience with…
Yet another amazing experience with Gleam! They have a phenomenal support team, I really can't fault them. Not only is the platform just amazing and really fun to use, easy to navigate and organize, but the team they have behind it is great and deserves a shout out. I have contacted them on a few occasions with questions and they are prompt, effective, coherent, and really know their stuff. Every issue or question I have ever had has been solved easily and almost immediately. I really just can't wait for another excuse to use this platform.
Great experience
Great experience, Gleam.io is my go-to app for setting up giveaways. I've been using it for the past two years and it integrates perfectly with MailChimp, simplifying the process of aggregating users into our newsletter. Customer service responds quickly and efficiently, would definitely recommend!
I will use Gleam again.
Nothing but great things to say about the people and service at Gleam.
First, I love the platform. I was able to get a contest up and running in about 10 mins. Using the platform, I was able to acquire new leads for less than 10% of my current acquslisition cost. PLUS, I was able to grow my social media accounts.
Second, the service is very responsive. I didn't need support until after my contest was over. They had responded within a few hours and had already fixed the issue.
Not to mention, the issue was one I created and had nothing to do with the platform or service. They fixed it anyway.
I will be using Gleam again and continue to use them un all of my businesses.
Awesome customer support!
I love the service Gleam is providing! And, in addition to that, the customer service is just really superior! I had a problem with a sweepstakes and received help immediately.
Responsive support team and were able…
Responsive support team and were able to answer my questions/concerns very promptly.
Quick customer support! !
Helped me figure out a problem I had with verifying me being me haha. Thanks Miss J. Jensen !!
Fantastic service!
Fantastic service; we evaluated the entire Shopify app store for compatible services and no other app came even close. Extremely quick, and helpful responses from the support team when needs came up. I highly recommend Gleam to anyone looking to grow sales through automating social proof.
Reply within minutes!
I was facing issues with linking my IG account to gleam, and within minutes of sending an email, I got my issue resolved. GG gleam
Fantastic service and very fast response
Fantastic service and very fast response! They were very understanding of our situation and issued a refund due to the fact we are having to temporarily close our business for the Coronavirus situation. Highly recommend!
Great support from Gleam support team!
Customer support. Gorgeous contests. Gleam is my favorite.
I have a large mailing list that I take really good care of so I wanted to make sure that the contest software I chose was top of the line, dependable, had excellent customer support and would be viewed at trusted. I did a lot of research and tried many different company's offerings. Then I discovered Gleam. I have been a customer and a fan ever since. Having joined in 2016, my experiences over the past three years have been 100% positive. My emails are always answered promptly and with the information I need. The software looks gorgeous and works extremely well. I have grown my email list significantly thanks to Gleam. My rating is 5 star for sure.
Customer Service (Jessica J.) helped me…
Customer Service (Jessica J.) helped me figure out a technical problem quickly! Super friendly! Love companies like this!
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