My first month did not yield the results I had hoped for but I also did not do the things I needed to on social to push my campaign further. I made some mistakes that ultimately cost me a lot and ruin... See more
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See what reviewers are saying
Excellent way to build an e-mail list Gleam offers an easy way to deploy giveaway campaigns lightning fast with very effective tools for multiplying entries via gamified viral sharing. Would be nice... See more
I have been playing on Gleaming Slots app since August 2025, and I have to say it is the BEST online casino app I have ever played. I have cashed out more than ten times, the payment process is very e... See more
I had canceled all my social media accounts. The Gleam sign in page kept asking me to sign in using one of those accounts and would not allow me to sign in with email. I contacted customer service.... See more
Company details
Written by the company
Gleam is a suite of Business Growth Apps designed to help E-commerce owners, online businesses, and content creators drive engagement, grow audiences, and increase sales. Since 2013, Gleam has facilitated over 7 billion high-value actions, empowering brands and creators to qualify leads, increase conversions, and grow their audiences. Our four powerful apps include: Competitions: Run customizable giveaways and contests that capture leads and drive viral growth across social platforms. Captures: Create high-converting popups and forms to collect emails, gather leads, and grow your audience with advanced targeting options. Rewards: Incentivize users to complete valuable actions by offering instant-win rewards, coupons, or gated content — all easily automated. Galleries: Showcase user-generated content or social feeds in beautiful, interactive galleries that increase engagement and social proof. Gleam’s apps are trusted by businesses of all sizes, from solo creators and small shops to large E-commerce brands. Our platform integrates seamlessly with major marketing tools, E-commerce platforms, and social networks, providing a flexible solution tailored to your growth goals. Whether you're launching a new product, growing your email list, or building a loyal customer community, Gleam provides the tools to make it happen.
Contact info
Australia
- support@gleam.io
- gleam.io
Replied to 100% of negative reviews
Typically replies within 1 week
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Extremely impressed
Extremely impressed by Gleam's customer service, who have been very responsive and know their product inside and out. Would recommend!
Great Product, Great Service
Really great customer service to support a very polished and effective giveaway tool. Highly recommended (and its local business Aussies so get around it).
Login Issue
Had an issue with logging in for giveaways.. Was resolved almost instantly! Excellent support.
Very quick feedback
Very quick feedback. Very nice and helpful team.
Great
Works as it should.
I started using because I've seen many known people using it as well in their competition.
Their support is also on point, great people and great website.
My experience with Gleam's Support team…
My experience with Gleam's Support team was great. They responded extremely quickly and provided a super in-depth response to my questions. I learned more about the platform and was able to fix my issue in less than 30 minutes.
Lightning-Quick Support Response
Jessica got back to my support ticket and refunded my purchase very quickly. I accidentally subscribed to the wrong plan, and Jessica cleaned up my mistake with no hassle and in no time at all. It was very much appreciated.
Jessica on the customer service team…
Jessica on the customer service team has been wonderful! Even though she is located across the globe, her responses have been prompt, thorough and so helpful. I am impressed with this platform. If I had one nugget of constructive feedback it would be to enable photos to be loaded into a gallery manually, in addition to through a social media platform.

Reply from Gleam
Great product- great service- been…
Great product- great service- been using it for years and it only gets better
Best service I've had in ages
Best service I've had in ages. Short of being in front of me in person.
Much appreciated. Thanks to Jessica @ Gleam.
Fast and efficient
Jessica was was able to quickly reply with the solution I needed. What more could you ask?
Excellent customer support
Excellent customer support. Super easy to work with.
Just started using the platform but I…
Just started using the platform but I like it so far, I've found the technical support to be quick and effective however so I am reviewing primarily based on that experience.
First impressions
We have just started working with Gleam. Customer Service is fantastic.
really very fast in answering and also…
really very fast in answering and also very nice!
While I still haven't won anything…
While I still haven't won anything yet...
Gleam's contests are super simple to use as well as to enter. The numerous ways to get entries allow for you to do as many or as little as you want to increase your chances of a prospective prize.
Their customer service is also top notch, and in my personal experience, replies are well under 30 minutes, to help you with any problems you may have.
Pretty Solid
Contacting customer service has gotten my problem solved pretty quickly without much issue. I think it's good (I'm not a bot by the way).
Tech support was awesome!!
Tech support was awesome. They responded back immediately and my issue was resolved in minutes!!
I like your tech support
wow! tech support was fast and problem resolved.
thank you.
Having trouble entering drawings
Having trouble entering drawings, I sent message to support. Jessica replied back immediately and fixed my problem. It is so refreshing to work with professionals who truly support the customer.
Thank you, Ken
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