GLG Reviews 258

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the company's ability to match expertise with client needs effectively. However, some customers also noted issues with communication, describing it as sometimes lacking or rushed. A few other people felt that their time was not always respected, citing instances where promising opportunities led to no engagement or where survey participation was hindered by quick closures or screening issues.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers mention positive feedback about service. Many customers find the coordination process smooth, with... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers highlight the... See more

Response time

Consumers generally express satisfaction with response times. Many reviewers highlight the promptness and... See more

Customer service

Clients share positive opinions on customer service, praising the responsiveness and support from the Member... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an expert working with the GLG, and then their clients, as I am chosen, they offer a great opportunity for my expertise to be utilized. I feel good after a call when they are appreicative. GLG also... See more

Rated 5 out of 5 stars

GLG is a great company to work with. The experience is pretty great and the surveys come often and GLG does an excellent job of only sending surveys that I actually qualify for as opposed to other co... See more

Rated 5 out of 5 stars

Great Experience Overall. The initial training provided all the information I needed to understand the process, how to ensure I accept the right advisory calls based on my experience, and what to exp... See more

Rated 5 out of 5 stars

I love these consultation calls because they give me a place where my real-world experience is the product, not filtered through sales politics or vendor messaging. I can speak honestly about how thin... See more


Company details

Written by the company

We are the World’s Insight Network, bringing decision makers the insight it takes to get ahead. When leaders need to make informed decisions, GLG provides meaningful connections through our network of experts, the world’s most varied and qualified source of first-hand expertise, with thousands of experts recruited daily to tackle tomorrow’s questions. GLG provides an unparalleled Trusted Environment, with an industry-leading compliance framework built on integrity and trust that fuels our clients’ confidence to move forward. With GLG you can act with the confidence that comes from true clarity.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

258 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Good consultations, cheap on the pay

I've done many consultations for the GLG network by now. Most of them have been very well aligned on the topic, and the moderator acts professionally.

However, the communication is always lacking on their side - either silent or too rushed.

Payment is a constant issue with them, they short calls with a few minutes until the hour so they can pay you a few dollars less. This is very frustrating because I block a full hour of my time, and they pay me minutes short of an hour. Also their rates are the lowest.

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

This company is fake. Stay away people.

This company is not legit. I’ve been a consultant with them for almost a year. Never have they ever replied to any of the messages I’ve sent after I was invited to consultations. One time they invited me to consult on a sensitive topic that was illegal to discuss that requires government security clearance and wanted to discuss a company's inside details which is unethical and illegal.

I wrote them expressing my concerns. I did not get any reply. It’s as if the names and addresses they’re sending invitations from are fake. Now I understand that this company take our answers and compile a report for their client based on our replies. That is what their business is. I wasted a lot of time, doing their compliance training, answering surveys, and requests for consultations, but have not made a single dollar.

People - stay away from GLG. There are tons of other expert networks available which are more professional, precise and user-friendly.

Avoid GLG.

December 10, 2024
Unprompted review
GLG logo

Reply from GLG

We’re very sorry to hear about your experience. The situation you’ve described is absolutely not in line with the standards we hold ourselves to, and we take your concerns seriously.

We’ve reached out directly to learn more, as we'd like to fully understand what happened and ensure a proper review. While we can’t discuss specifics here, we want to assure you that we do not support or facilitate any activity that is unethical, illegal, or outside our strict compliance protocols.

Your time and trust matter, and we're committed to resolving this. Please check your email or feel free to contact us at networkmembersupport@glgroup.com so we can follow up directly.

Thank you for your feedback, it helps us do better.

– The GLG Team

Rated 5 out of 5 stars

GLG are highly professional

GLG are highly professional, efficient and great to deal with. They arranged an interview with an appropriate Expert on a very short notice and the information obtained was all relevant and useful.

May 21, 2025
Rated 5 out of 5 stars

Very good experience with GLG

Very good experience myself with GLG, and almost always a very strong/good alignment of client needs/insight to my expertise. Recently I was scheduled for an Event Forum with 6-8 clients speaking about a Corp (for which I have extensive expertise), but that was cancelled upon short notice (w/i 24 hrs after scheduled weeks prior). GLG did a reasonable job of covering part of my prep-time for that event. I am disappointed in the Project Flow to me in recent months/weeks/months, and not sure if that reflects Tariffs related unknowns in the chemical industry or some other issue? I would appreciate some feedback on this.

Thanks, and I’m glad to be aligned with GLG as a primary partner for addressing Client insight expertise needs.

May 20, 2025
Rated 1 out of 5 stars

This company is not legit

This company is not legit. I’ve been a consultant with them for 5 months. Never have they ever replied to any of the messages I’ve sent (to different addresses) after I was invited to consultations. One time they invited me to consult on a topic that was illegal to discuss (requires government security clearance). I wrote them expressing my surprise. Of course, no one responded. It’s as if the names and addresses they’re sending invitations from are fake. I wasted a lot of time updating my profile, doing their compliance training, answering surveys, and requests for consultations, but have not made a cent. Avoid.

May 9, 2025
Unprompted review
GLG logo

Reply from GLG

Hello, we are sorry to hear about your experience. We are unable to locate a profile based on the information shared. We would love the opportunity to rectify these issues. Our dedicated Member Success team can help. Please reach out to Networkmembersupport@glgroup.com and our team will be more than happy to set you up for success.

Rated 1 out of 5 stars

The worst company to work for.

The worst company to work for.
This company use industry experts like a tissue paper. Use them and then discard them. Worst customer service, mostly Indians sitting in India providing customer service.
Hello people, stay away from this company. There are tons of other expert networks available which are more professional, precise and user-friendly.
GLG keep you money for 30 days before pay out. They take money from their clients promptly but pay us after 30 days and earn bank interest for 30 days. This is cheating.
Thank God I closed my account with GLG.

March 14, 2025
Unprompted review
GLG logo

Reply from GLG

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

GLG is a global organization with team members around the world, including in India, and we are proud of the work they do every day to support our network of experts and clients.

Most payments to our experts are processed within 7–10 business days after a completed consultation, and we aim to be transparent and timely throughout that process. What you’ve described does not reflect the standard we strive for, and we’d like the opportunity to review your specific situation more closely.

If you're open to it, please contact us at networkmembersupport@glgroup.com, as we'd value the chance to understand what happened and ensure it’s addressed appropriately.

Thank you again for your feedback.

– The GLG Team

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