Globehunters Reviews 6,621

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,523 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, patience, and professionalism, often noting their dedication to finding the best options and prices. The booking process is consistently described as smooth, efficient, and stress-free, with many appreciating the personalized care and clear communication received. However, some customers reported dissatisfaction with pricing discrepancies, mentioning that advertised low prices on external sites sometimes increased significantly when attempting to book directly. A few other people also felt that their emails were ignored when trying to change flights, leading to frustration.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and patience. Many... See more

Booking process

Reviewers highlight positive aspects of the booking process. Many customers praise the exceptional service... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness, patience,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting exceptional assistance,... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that agents helped them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grace was incredibly helpful (and patient!!) helping us book our flights to Brisbane she went through a few options with us and did her absolutely best to get us the best deal. She gave us a new opti... See more

Company replied

Rated 5 out of 5 stars

Deepak was incredibly helpful—and exceptionally patient—while assisting us with booking our flights to Hyderabad. He carefully walked us through multiple date options, price etc. We took up quite a... See more

Company replied

Rated 5 out of 5 stars

Grace was incredibly helpful (and patient!!) helping us book our flights to Thailand - she went through so many different date options with us and did her absolutely best to get us the best price. We... See more

Company replied

Rated 5 out of 5 stars

Dhami was an excellent travel agent. He helped me find the best travel option for me and my family. Service was exceptional , truly wonderful booking experience with him, Will book with him again!Best... See more

Company replied


Company details

  1. Travel Aggregator
  2. Flights Search Site

Information provided by various external sources

Globehunters offers competitively priced flights, holidays, hotels, tours & car rental anywhere in the world. Our specialities include: Worldwide flights at the lowest prices from the UK to the USA, Middle East, Far East, India, Australia, New Zealand and more. Some of our most popular flight destinations are Orlando, Dubai and New York. We are ATOL Protected and member of IATA . Globehunters Ltd is registered in England No. 07098753 Visit us at www.globehunters.com.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 79% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Again booked with globe hunters and get…

Again booked with globe hunters and get the best price from my agent Lloyd will recommend every one to book with them

March 20, 2026
Unprompted review
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Reply from Globehunters

Thank you for sharing your experience! We're thrilled to hear you had a great interaction with our team. Have a safe and pleasant journey! Much love, the Globehunters team.

Rated 5 out of 5 stars

Outstanding support from Grace!

I would like to sincerely thank Grace for her outstanding suppor, she was incredibly polite, knowledgeable, and handled my queries with clarity and professionalism. She resolved everything efficiently while making the experience smooth and reassuring, and I truly appreciate her help.

March 23, 2026
Unprompted review
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Reply from Globehunters

Thank you for sharing your experience! We're thrilled to hear you had a great interaction with our team. Have a safe and pleasant journey! Much love, the Globehunters team.

Rated 5 out of 5 stars

Thanks for Sasha

Thanks for Sasha, very helpful.

March 21, 2026
Unprompted review
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Reply from Globehunters

We're thrilled to hear you had a positive experience with us! Thank you for your lovely feedback. Have a safe and smooth journey! Much love, the Globehunters team.

Rated 5 out of 5 stars

Had to find an alternative route to…

Had to find an alternative route to Australia due to the current conflict in the Middle East. I found Globehunters through Kayak and Alice was great. She checked different options on different dates and managed to get us sorted very quickly and booked for a decent price. Thank you

March 20, 2026
Unprompted review
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Reply from Globehunters

Your kind words mean a lot to us. It was our pleasure assisting you, and we're grateful for the opportunity to be of service. Wishing you smooth travels ahead and looking forward to welcoming you back soon!

Rated 5 out of 5 stars

Excellent response and service

I dealt with Morgan and he was excellent - persistent at gettign me what i wanted and followed up very well. He handled the changes i wanted without flinching, got me alternatives, and when there a better price, he pushed the team to match it.
Excellent service.

March 20, 2026
Unprompted review
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Reply from Globehunters

Thank you very much for your feedback. We are happy to hear that you had a great customer service experience and we will give our compliments to our team. We wish you a safe flight! Much love, the Globehunters team!

Rated 5 out of 5 stars

Matched the advertised price for the…

Matched the advertised price for the flight. Took a while to get the e-ticket but it was delivered same day.
Had a follow up call from Sasha the following day about entering loyalty membership and for meal preferences. Sasha listened and wasn’t pushy.

March 16, 2026
Unprompted review
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Reply from Globehunters

We appreciate your positive feedback and are thrilled to have met your expectations. It was a pleasure assisting you, and we're eager to continue providing excellent service for your future travels. Wishing you a safe and pleasant journey!

Rated 5 out of 5 stars

I had my flight booking with…

I had my flight booking with globehunters - Ethan helped me get good fare and good airline. He always available whenever need it.

March 17, 2026
Unprompted review
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Reply from Globehunters

Thank you so much for your lovely feedback! We're overjoyed to hear you had a great time with our service. Wishing you a safe and happy flight! With love, the Globehunters team.

Rated 4 out of 5 stars

I am so happy with the Morgan help

I am so happy with the Morgan help

March 19, 2026
Unprompted review
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Reply from Globehunters

Thank you for your positive feedback on our customer service. It was a pleasure assisting you, and we look forward to being a part of your future travel plans. Safe flight!

Rated 1 out of 5 stars

Bait and switch

I saw flights advertised at around £1,000 per person and tried to book them on two separate days. Each time, I was redirected to an error message telling me to call instead. It felt like the low price was only there to capture my details and push me into speaking with a sales agent.
When I finally did speak to a representative, I was told the real price was over £1,500 per person. When I expressed how misleading this felt, I received a one‑word, dismissive reply and no attempt to help or explain.
If you’re using comparison websites, be cautious - the cheap fares appear to be a tactic to redirect you to their own site and upsell. I’d avoid this company based on my experience.

March 18, 2026
Unprompted review
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Reply from Globehunters

We’re sorry to hear about your experience and truly regret the frustration caused.
In this case, the original fare was no longer available, and we offered an alternative with Qatar Airways at the best possible rate, which you chose not to proceed with. We understand this was disappointing.
Please be assured there was no intention to mislead, and we sincerely apologize for any inconvenience. We hope to provide you with a better experience in the future.
Kind regards, the GH team!

Rated 5 out of 5 stars

Good

My booking was handled by Spencer who was very helpful and patient. He was able to find a flight at a very good price and looked at details such as short stopovers. It is nice to speak to a real person.

March 19, 2026
Unprompted review
Globehunters logo

Reply from Globehunters

Thank you very much for your feedback. We are happy to hear that you had a great customer service experience and we will give our compliments to our team. We wish you a safe flight! Much love, the Globehunters team!

Rated 5 out of 5 stars

Alex was great at sorting new flights

Alex was great at sorting new flights

March 16, 2026
Unprompted review
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Reply from Globehunters

Your kind words mean a lot to us. It was our pleasure assisting you, and we're grateful for the opportunity to be of service. Wishing you smooth travels ahead and looking forward to welcoming you back soon!

Rated 5 out of 5 stars

sasha was very good in attending to all…

sasha was very good in attending to all my needs. a credit to globehunters

March 18, 2026
Unprompted review
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Reply from Globehunters

We appreciate your feedback! It's fantastic to know you enjoyed our customer service. Your compliments will be shared with the team. Wishing you a smooth and safe flight! With love, the Globehunters team.

Rated 5 out of 5 stars

Seat allocation

Sasha was very helpful with my booking. She answered all of my questions and alleviated my concerns

March 18, 2026
Unprompted review
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Reply from Globehunters

Thank you very much for your feedback. We are happy to hear that you had a great customer service experience and we will give our compliments to our team. We wish you a safe flight! Much love, the Globehunters team!

Rated 4 out of 5 stars

Customer care

I had a generally positive experience with Globehunter, especially when it comes to their customer service. The support team was responsive, polite, and helpful throughout my booking process, which is why I’m giving 4 stars for customer care.
However, I was a bit disappointed with the “premium flexi ticket” service. I paid extra expecting more flexibility, but later found out that if I want to change my travel date, I still need to pay an additional 200 AUD on top of any fare difference. This wasn’t clearly explained upfront and feels misleading for a premium add-on.
Overall, good customer service, but more transparency is needed regarding the terms and conditions of premium services while online booking.

March 5, 2026
Unprompted review
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Reply from Globehunters

Thank you for your feedback. We’re glad to hear you had a positive experience with our customer service team.
We’re sorry to hear the Premium Flexi Ticket didn’t meet your expectations. We understand your concern about the additional fee and agree that this should have been communicated more clearly during booking.
Your feedback is appreciated and will help us improve our transparency moving forward.

Rated 5 out of 5 stars

Amazing customer service from Sasha

Sasha has been really great at making sure I understand all the processes, and all the information given to me. Made me feel much more relaxed about the process !

March 17, 2026
Unprompted review
Globehunters logo

Reply from Globehunters

Thank you very much for your feedback. We are happy to hear that you had a great customer service experience and we will give our compliments to our team. We wish you a safe flight! Much love, the Globehunters team!

Rated 5 out of 5 stars

Alison Wilson very prompt and helpful-…

Alison Wilson very prompt and helpful- absolutely fantastic service !!! Thank you so much

March 17, 2026
Unprompted review
Globehunters logo

Reply from Globehunters

Thank you very much for your feedback. We are happy to hear that you had a great customer service experience and we will give our compliments to our team. We wish you a safe flight! Much love, the Globehunters team!

Rated 5 out of 5 stars

From start to finish during these its all sorted…

From start to finish during these difficult times to travel Sasha has been faultless and Helped me get alternate flights to Australia and will definitely be using them again for any flights. Once again thank you and the rest of the team for being so patient and pulling out all the stops to get me to see my sons for my 70th birthday.

March 16, 2026
Unprompted review
Globehunters logo

Reply from Globehunters

We sincerely appreciate your positive feedback and are delighted to learn that you had an exceptional customer service experience. We will certainly pass along your compliments to our dedicated team. Wishing you a safe and pleasant journey! With warm regards, the Globehunters team.

Rated 5 out of 5 stars

Excellent service

Due to the issues in the middle-east we were unable to get a flight back home from New Zealand to the Netherlands. By the time we finally found a flight, the seat was gone by the time we were able to pay. The globehunters support engineer helped us out and managed to secure us a ticket to get back home. Kudo’s for him and his service! Thank you!

March 7, 2026
Unprompted review
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Reply from Globehunters

Thank you for your wonderful feedback! We're delighted you had a great customer service experience, and we'll pass your compliments to the team. Have a safe flight and take care! Much love, the Globehunters team!

Rated 4 out of 5 stars

Payment couldn’t go through upon…

Payment couldn’t go through upon booking, called & prompt assistance provided by Prince Singh. He was being thorough & waited until payment is cleared. Happy with service!

March 14, 2026
Unprompted review
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Reply from Globehunters

Thank you for sharing your experience! We're thrilled to hear you had a great interaction with our team. Have a safe and pleasant journey! Much love, the Globehunters team.

Rated 5 out of 5 stars

Flights to the uk

A very big thank you to Prince Singh for navigating me through the process of booking our flights to the uk .

He was very helpful, patient and understanding.

When needing flights again I will definitely be contacting the company and asking for him personally.

March 14, 2026
Unprompted review
Globehunters logo

Reply from Globehunters

We greatly appreciate your kind feedback! It's wonderful to hear that our customer service met your expectations. We'll make sure our team knows about your positive experience. Wishing you a smooth and enjoyable flight! Best, the Globehunters team!

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