I have been using GoGo meds for about 4 years. They are dependable and I appreciate the quick turn around. I especially like the website where I can see all my prescriptions and refills available and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My insurance refused to cover my prescription and wanted me to pay over 250.00 I was able to get the medication for less than 20.00. I now have to decide on a new medicare plan and I am planning on no... See more
Company replied
Delivered to my home I love that I can get my maintenance prescriptions at no cost and delivered right to my home! Plus I get 90 days at a time which eliminates not just one, but 3 trips to my pha... See more
Company replied
Super service! Customer service rep replaced my order at no charge when capsules ruptured in the post due to Southern US heat—not the fault of GoGoMeds… Plus the CS rep was so efficient and thoughtful... See more
Company replied
Company details
Information provided by various external sources
GoGoMeds.com is a cloud-based online pharmacy providing customers/patients with convenient and affordable quality medications at your fingertips. We are licensed in all 50 states including the District of Columbia and Puerto Rico, as well as having our Digital Pharmacy Accreditation through NABP and LegitScript.com approved. No more waiting in a pharmacy line for 30-45 minutes. We believe saving money and receiving your medication should be easy, and we're here to help!
Contact info
525 Alexandria Pike, Suite 100, 41071, Southgate, United States
- 8887955826
- trustpilot@GoGoMeds.com
- gogomeds.com
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Personal and Quick
GGM is always quickly responsive and makes every effort to meet my schedule needs.
September 4, 2025
Reply from GoGoMeds
Hi William!
Thank you so much for your kind review! We take being the most convenient pharmacy for our patients very seriously. We will accommodate to the best of our ability each and every time - and we are so appreciative that's been noticed!
Thank you again.
Our best,
GoGoMeds
Reply from GoGoMeds
Hi Roger,
Thank you so much for your kind review! We're so happy to hear that your ordering experience has been flawless. Your positive feedback means a lot to us - thank you for taking the time to share it!
Our best,
GoGoMeds
The price and the ease of submitting a…
The price and the ease of submitting a request
August 25, 2025
Reply from GoGoMeds
Hi Wallace,
Thank you for your review. We're happy to hear that you found our pricing to be agreeable and the process was easy to handle! Thank you for taking the time to share!
Our best,
GoGoMeds
Reply from GoGoMeds
Hi Martin,
Thank you so much for your kind review! We pride ourselves on always being there for our patients and being there as quick as we can! Thank you for sharing your feedback, we really appreciate it.
Our best,
GoGoMeds
Simply terrific
Simply terrific! I have used GoGoMeds now for a number of years and have never been disappointed in the outstanding service I have received.
August 15, 2025
Reply from GoGoMeds
Hi Dr. Cohen!
Wow, thank you for your great review! We're happy to hear that you've consistently had outstanding service with us!! It means so much to us to hear. Thank you for providing your feedback; we appreciate the continued trust in us over the years!
Our best,
GoGoMeds
Always willing to help!
Every person that I have spoke to and or emailed have gone above and beyond helping with my prescription. Everyone has been helpful and nice.
Thank you
Not sure of exact date..
July 27, 2025
Reply from GoGoMeds
Hi Robert,
Wow! Thank you for such kind words! We're so happy to hear everyone has gone above and beyond for you. That's our goal every time! Thank you again for the feedback and taking the time to share!
Our best,
GoGoMeds
Friendly staff... the best
Friendly staff.... effortless reordering. Couldn't be better. Thank you.
July 30, 2025
Reply from GoGoMeds
Hi Daniel!
Thank you for the great review! We love our staff and we love being effortless for our patients! Thank you so much for taking the time to give us a shout-out. We appreciate it!
Our best,
GoGoMeds
Good prices
Good prices, good delivery, good people on phone. Good company. Very appreciated
July 10, 2025
Reply from GoGoMeds
Hi Larry,
Thank you so much for your review! That is all so nice to hear and we really appreciate you taking the time to leave your feedback! We will continue trying to be the best people we can for you, and for all of our patients.
Thanks again!
Our best,
GoGoMeds
Very easy to website to use when…
Very easy to website to use when needing to order and renew prescriptions.
July 23, 2025
Reply from GoGoMeds
Hi Kenn,
Thank you so much for your great review! We're happy to know our site is as easy to use as we strive to make it!
Thanks again.
Our best,
GoGoMeds
I’ve been ordering from GoGo Meds for many years.
I’ve been ordering from GoGo Meds for several years and in all that time it has been an ongoing and pleasant experience. In addition to their lower prices they are staffed with professional, friendly, polite, courteous and caring people always prepared to answer any questions I may have. I would highly recommend them.
July 8, 2025
Reply from GoGoMeds
Hi Anita!
Wow! Thank you for your glowing review! We are so happy to hear that you've consistently had professional and friendly service from us over the years.
Thank you so much for recommending us. Your trust means the world to us!
Our best,
GoGoMeds
Great Online Pharmacy
They transferred my prescription from another pharmacy, filled it and mailed it quickly with no problems. GoGoMeds saved me over $100 from what the bricks and mortar pharmacy was going to charge me for the exact same prescription.
July 1, 2025
Reply from GoGoMeds
Hi Julie!
Thank you so much for the kind review! We know prescriptions, and their expenses, can get extremely stressful these days. We are SO glad we could help you save that money and we love to hear the experience was convenient and fast to boot!
Thanks so much again.
Our best,
GoGoMeds
Reply from GoGoMeds
Hi Thomas,
Thank you for your kind review! We so appreciate the commendation!
Our best,
GoGoMeds
Reply from GoGoMeds
Hi Daniel,
Thank you for your great review! We're so glad to hear everything went smoothly!
Our best,
GoGoMeds
Fast & Friendly
Always convenient, friendly, and quick. I've been using GoGoMeds for years and have never been disappointed.
June 30, 2025
Reply from GoGoMeds
Hi Shannon,
Thank you for your great review! We're so happy we have been able to consistently meet expectations and your needs over the years! Thank you for sharing your positive experience with us. We appreciate it and it means so much to us!
Our best,
GoGoMeds
It is so easy to submit a refill
It is so easy to submit a refill, and so logical to navigate the site.
June 24, 2025
Reply from GoGoMeds
Hi John!
Thanks so much for your review! We love to hear that submitting refills is easy and that our site is straightforward for you. Thank you for your positive feedback; we very much appreciate it!
Our best,
GoGoMeds
Got my meds when they said I would!
June 17, 2025
Reply from GoGoMeds
Hi Penelope,
Thank you for your great review! We're thrilled to hear you received your medication on time! Thanks for taking the time to share.
Our best,
GoGoMeds
Very easy to use
June 19, 2025
Reply from GoGoMeds
Hi Kenneth!
Thanks so much for your review! We're glad you found us easy to use! We appreciate you taking the time to share your experience with us.
Our best,
GoGoMeds
The website works well, but . . .
The website works well - couple concerns: first - I wish my health FSA debit card worked on this site - talked to a GoGoMeds rep about it once and was told there was nothing they could do, that there was some setting somewhere that automatically declined it. (It works great with other providers.) Second, I could do without the repeated phone calls when your system decides I am in need of a refill. I know when I actually need a refill, and don't need daily phone calls.
June 19, 2025
Reply from GoGoMeds
Hi Clayton!
Thanks for your review. We greatly appreciate your feedback and are sorry to hear about the inconvenience with the FSA card. We are looking into our payment processing system and what changes are needed to allow health savings cards to be added online. That said, as a workaround we are able to run both FSA or HSA cards manually if you'd like to give us a call to place your order.
We also understand your frustration with the refill reminder calls. We reviewed your reminder settings and have adjusted the settings for you. You can review or change these at anytime in your account if you need in the future.
Thanks again for bringing these concerns to our attention! We hope to meet the expectations of every patient and this feedback helps us to improve.
Our best,
GoGoMeds
These guys made my pharmacy transaction…
These guys made my pharmacy transaction easy and, most importantly, affordable. They communicated directly and I had no problem with shipping. I highly recommend this pharmacy for your future medical transactions.
May 23, 2025
Reply from GoGoMeds
Hi Richard,
Thank you so much for your kind review! We always aim to keep our patients informed every step of the way when it comes to their prescriptions. If it affects your medication—even if the wind so much as blows—you’ll hear from us.
We're thrilled to hear everything went smoothly otherwise and we truly appreciate the recommendation! Thanks so much again!
Our best,
GoGoMeds
Post office lost my Rx# 9166751
June 6, 2025
Reply from GoGoMeds
Hi William,
Thank you for taking the time to speak with us about your order. We understand the inconvenience this poses and we truly appreciate your understanding regarding the post office.
We want to reassure you that while USPS handles delivery once a package leaves our hands, we will always make it right if anything were to happen to your package or it's delivery. If your order is considered lost in transit or hasn’t shown movement for a reasonable amount of time, we will send a replacement at no charge.
If we’ve been able to meet your satisfaction as our patient, we’d be so very grateful if you’d consider updating your review. And of course, if you need any further help, please do not hesitate to reach out—we’re always here for you.
Our best,
GoGoMeds
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.