WARNING! DO NOT PLAY ON THIS CASINO, IT’S A SCAM! They will revoke your winnings and cancel your withdrawal! I turned a bonus of 15 spins at 20 cents into over $4000 and met their 35x wager... See more
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I cashed out twice with no issues, but my small €10 withdrawal took nearly three days to process. Customer service was polite but couldn’t expedite it. Fine for casual play, but note potential delays... See more
Company replied
I'm rewriting this coment, because after reporting, and emailing back to them finally they payd the total amount menos 5€. It's been almost 3 weeks since the first request of payment. But finally the... See more
Company replied
Im player of Golden Panda more than half year. In that time I deposit over 100k€ with some winnings of course but still, big minus. They told me about VIP program which I can use so I got some bonus... See more
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Company details
Written by the company
Celebrate your fortune with Fu Bao! Golden Panda offers a top-tier casino experience tailored for enthusiasts of all levels. With a vast selection of games, from slots to table classics, you’ll find everything you need to indulge in thrilling gameplay. Our platform prides itself on high security standards, ensuring that your personal information and transactions are protected at all times. At Golden Panda, we also provide multiple payment options, including popular cryptocurrencies, for a seamless and flexible gaming experience. With 24/7 customer support and generous rewards, including rakeback and cashback systems, your journey with us will be as rewarding as it is exciting. Don’t miss out on exclusive promotions, giveaways, and loyalty programs designed to enhance your time with us. Join Golden Panda today and discover why we are a trusted leader in the industry!
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2.3
Poor
519 reviews
Replied to 93% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Golden Panda’s customer service is…
Golden Panda’s customer service is outstanding! I had a minor deposit issue, and they fixed it within minutes, letting me continue playing hassle-free.
April 11, 2024
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Golden Panda offers excellent e-sports…
Golden Panda offers excellent e-sports betting options, but more event-linked promotions would better engage competitive players like me.
August 3, 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Golden Panda shines in casino games
Golden Panda shines in casino games, but their promotions are mainly slot-focused. Broader promotions that include table games and live dealer options could appeal to a wider audience.
September 5, 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave an excellent rating. Your feedback is a great encouragement to us, and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Their approach to responsible gaming…
Their approach to responsible gaming truly impresses me. They actively promote healthy gaming habits with easy-to-set limits and direct links to support services.
April 5, 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
GoldenPanda Casino impresses with its…
GoldenPanda Casino impresses with its diverse table games, offering well-executed poker variants and roulette with fair odds and stunning graphics.
April 19, 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Golden Panda offers a solid Megaways…
Golden Panda offers a solid Megaways selection, but the bonus terms feel restrictive. Simplifying them would enhance the experience.
May 2, 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave us a review. Your feedback is truly appreciated and very encouraging as we continue striving to provide the best possible service for our players.
We also appreciate your suggestion and will certainly take your opinion into consideration as we work on improving the overall experience for everyone on our platform.
If you ever have any questions or need assistance in the future, please feel free to reach out to us. We’re here to ensure you always have a fantastic time when playing with us.
Best regards,
Golden Panda Complaints
They didn't want to pay because
They didn't want to pay because one day I used my husband's credit card. They didn't even want to send all the necessary information. The day I won something, it was paid from my registered account number. They asked for more and more photos. They didn't want to deposit anything into my account or the credit card. They used this as a way to avoid paying.
March 20, 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you for sharing your experience — we’re very sorry to hear about the frustration and disappointment you’ve encountered regarding your withdrawal request and the verification process.
At Golden Panda, we are committed to operating transparently and in full compliance with regulatory standards. For security, anti-fraud, and licensing reasons, it is required that all deposits and withdrawals are made using payment methods that belong solely to the registered account holder. We understand how upsetting it can be when these requirements cause complications or delays, especially when you feel you have provided the necessary information.
We sincerely apologize for the inconvenience and stress this has caused. If you would like us to review your case further, we kindly invite you to contact our dedicated complaints team at complaints@goldenpanda.com. We remain committed to resolving these matters fairly and respectfully.
Thank you again for bringing this to our attention.
Best regards,
Golden Panda Complaints
Golden Panda makes every gaming session…
Golden Panda makes every gaming session feel uniquely tailored. From personalized game suggestions to custom bonuses, the site ensures my preferences are always taken into account.
January 14, 2025
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
First i was a bit sceptical but that is…
First i was a bit sceptical but that is ALL GONE!
I joined the casino Wednesday this week and played.. i won an amount that is not important but I made a withdrawal same day, and today Friday I have my winnings on my Danish bank account. Great fun and fast withdrawal
March 28, 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
The support at Golden Panda is…
The support at Golden Panda is top-tier. Their dedication to quick resolutions and personalized care makes every interaction feel effortless and rewarding.
March 26, 2024
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
My time at Golden Panda Casino’s live…
My time at Golden Panda Casino’s live roulette was incredible—the dealers were top-tier, and the gameplay was impressively smooth. It completely captured the thrill of a luxury Vegas casino.
March 26, 2024
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Top-Tier In-Play Betting
Golden Panda delivers an electrifying sports betting experience with real-time wagering, sharp odds, and rapid bet resolutions that enhance the fun.
March 25, 2024
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Bad experience my money withrawel it’s…
Bad experience my money withrawel it’s not der scammers google pls don’t promote this type of scammers going to complaint Google also
March 6, 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you for sharing your experience — we’re very sorry to hear about the frustration and disappointment you’ve encountered regarding your withdrawal request.
At Golden Panda, we are committed to processing withdrawals securely and in line with our stated terms and regulatory obligations. We fully understand how upsetting it is when withdrawals are delayed or when communication does not meet your expectations. Please accept our sincere apologies for the inconvenience this has caused.
We take these concerns seriously and would appreciate the opportunity to review your case further. If you are willing, we kindly invite you to contact our dedicated complaints team at complaints@goldenpanda.com, so we can investigate the situation thoroughly and provide the appropriate support.
Thank you again for bringing this to our attention — we remain committed to resolving such matters fairly and respectfully.
Best regards,
Golden Panda Complaints
Golden Panda offers a secure gaming…
Golden Panda offers a secure gaming experience with their strong security measures. I can enjoy my gameplay with peace of mind, knowing my data is safe.
August 30, 2024
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Golden Panda’s strong security measures…
Golden Panda’s strong security measures make playing feel safe. I can game with peace of mind, knowing my data is protected.
March 15, 2024
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
I appreciate the fast withdrawals at…
I appreciate the fast withdrawals at Golden Panda, but their bonus wagering requirements are quite high compared to other casinos. Lowering them would make the bonuses much more attractive.
May 30, 2024
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Don't trust these people
Don't trust these people. They put you on hold and say that they have a lot of transactions to do...and they Block your chat and you are NOT see ur money that you earn!!!!!
March 11, 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you for sharing your experience — we’re very sorry to hear about the frustration and disappointment you’ve encountered regarding your withdrawal process and the communication with our support team.
At Golden Panda, we are committed to handling all transactions securely and efficiently. We understand how upsetting it is when delays occur and when communication feels unhelpful or dismissive. We sincerely apologize if your experience has fallen short of these expectations.
We take these concerns seriously and would appreciate the opportunity to review your case thoroughly. If you are willing, we kindly invite you to contact our dedicated complaints team at complaints@goldenpanda.com, so we can investigate the situation properly and provide the necessary support.
Thank you again for bringing this to our attention — we remain committed to resolving such matters fairly and respectfully.
Best regards,
Golden Panda Complaints
I played 11000$ in one week without one…
I played 11000$ in one week without one withdraw. I bought literally 100s of bonus buys with only 2 200-1 hits for a total of 160$, after spending 1000s. I expected 1000$ in cashback but only got 300$, no customer service, no reply’s on email, games are garbage, they don’t pay at all. The way they operate ,and how much I lost , and I mean I lost lots without so much as winning 300$ even once, deposit loose, deposit loose, deposit loose, for a week. I quit now. This is a dishonest site. I wish I would have read reviews on this site before I started. This site is one of the worst sites I ever played on. It’s discusting, I hit 500 lighting strike on gates of Olympus and 14 dead spins in a row, like what the heck is that????? I literally hit a max win with out even winning my bonus buy back. It’s to hard to win here, any fair casino, u would hit the odd 500-1, 400-1, but not here, 11000$ this week and my best in all the games, 220-1 on my smallest buy in. Sick. Poor all the way around. You’re treated like garbage and ignored like they don’t give a shit. Stay away for the love of good. This site isn’t normal.
March 9, 2025
Unprompted review
Reply from Golden Panda Casino
Hello there,
Thank you for sharing your detailed experience — we’re very sorry to hear about the frustration and disappointment you’ve encountered regarding your gameplay results, cashback concerns, and your communication with the support team.
At Golden Panda, we are committed to transparency, fairness, and responsible gaming. We fully understand how upsetting it is when expectations are not met, especially after significant deposits and playtime. Please know that all of our games operate using certified and independently tested Random Number Generators (RNGs), and we strictly follow regulated Return to Player (RTP) settings to ensure fair outcomes. However, we also recognize that gaming results can sometimes feel discouraging, especially during long losing streaks.
Regarding the cashback, please note that our promotions, including cashback eligibility and calculations, are subject to the terms and conditions clearly outlined on our platform. We sincerely apologize if the process felt unclear or if the communication from our team did not meet your expectations.
If you would be open to it, we kindly invite you to contact our dedicated complaints team at complaints@goldenpanda.com, so we can review your case in detail and provide the appropriate support.
Thank you again for your feedback — we appreciate the opportunity to address your concerns and remain committed to resolving them fairly.
Best regards,
Golden Panda Complaints
Radiant Bear shines with over 3,000…
Radiant Bear shines with over 3,000 gambling adventures, presenting limitless diversity and a smooth, intuitive journey!
February 8, 2025
Reply from Golden Panda Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Golden Panda Complaints
Stealing your money@@@!@
I try already 3 months to receive my 500 euro back!!!! Please don t play here they steal your money.
I provided everything all necessary documents from my bank prove of name prove of my 100 euro payment in 17 january prove of my withdrawel request of 500 euro on my panda account. They closed my account!!!!! U should be ashame u call yourself a nice casino to play on U stealing money from people! Please dont play here!!!!!
March 7, 2025
Unprompted review
Reply from Golden Panda Casino
Hello,
Thank you for taking the time to share your experience — we’re deeply sorry to hear about the ongoing frustration and distress you’ve encountered in trying to recover your funds.
At Golden Panda, we are committed to transparency and fairness, and we take payment-related concerns very seriously. Waiting three months for a withdrawal is far from the standard we aim to provide, and we sincerely apologize for the inconvenience this has caused.
If you’ve already submitted all the necessary documents, including proof of identity, deposit, and withdrawal request, and your account has been closed without resolution, we absolutely understand your concern. This is not the experience we want for any of our players.
If you have already sent another email, to our dedicated complaints team at complaints@goldenpanda.com - we will investigate your case for a swift resolution.
We appreciate your patience and will do everything we can to help move this toward resolution.
Best regards,
Golden Panda Complaints
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