Gordon Smith (Malvern) Ltd Reviews 254

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We are delighted with our new blinds and their tidy and efficient fitting. Matt was very professional in helping us select the right blinds for the front and rear of the house which had different aest... See more

Rated 5 out of 5 stars

Emailed company as I hadn't used them before as I'd bought some rolls of wallpaper at a very good rate and suddenly thought I may have been scammed. Received a quick reply that put my mind at rest a... See more

Rated 5 out of 5 stars

Lovely made to measure curtains and brilliant service from start to finish. Received very quick and helpful replies to my initial email enquiries from Matt. Curtains were completed on time and were al... See more

Rated 5 out of 5 stars

We are delighted with the curtains Gordon Smith made for us. They are really good quality and have transformed the room. I was also impressed that the curtains arrived ready for immediate hanging an... See more

Company details

  1. Curtain Supplier and Maker
  2. Fabric Store

Written by the company

Established in 1938, Gordon Smith Ltd. is an independent, family run department store in the heart of Great Malvern, Worcestershire. Over the past century we have become a well-known hub for curtain fabrics in the UK. You can expect to find thousands of fabrics in stock from companies such as Sanderson, Morris & Co., Harlequin, Scion, Prestigious, Voyage Decoration and many more. We also provide a high-quality curtain making service; offering a complete measuring, making and fitting service across Worcestershire, Herefordshire and Gloucestershire, all proudly produced by the highly experienced in-house team.


Contact info

5.0

Excellent

TrustScore 5 out of 5

254 reviews

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Rated 5 out of 5 stars

Super experience

Pre sales advice excellent, our wallpaper arrived next day and the delivery of our great quality made to measure curtains was well organised so we were available to receive them.
Would recommend their services.

May 8, 2025
Rated 5 out of 5 stars

Great communication

Even though you don't deliver outside the UK, it was a pleasurable experience purchasing from you. Also the quick response to my email checking you had received my order with a UK delivery address.
Can't wait to receive my parcel from my cousin to NZ and start making my Roman Blind. Just a heads up. If I had tried to purchase the same Fabric in NZ it would have cost me $180 per metre instead of $30 per metre. A great saving! Thank you

February 26, 2025
Rated 5 out of 5 stars

Speedy response

We were struggling to locate some specific fabric. Gordon Smith responded promptly and send the order out very quickly for us.

January 23, 2025
Rated 5 out of 5 stars

Excellent Service

Fabric despatched within an hour of ordering and received in less than 48 hours. Lovely fabric, folded and wrapped beautifully. First time I’ve ordered from Gordon Smith but, will definitely use again. Thank you.

January 15, 2025
Rated 5 out of 5 stars

Just awesome

If you want curtains made of beautiful high-quality fabric, which is inevitably expensive anywhere, you don't want to risk a bodge. You need the right people to make them, who ask the questions you hadn't thought of, who know what they're doing, who make the pattern work, who stitch them beautifully, and who deliver exactly what you hope for, when they say they will. (If that costs 10% more than with some corporation which outsources the labour, then it's the best 10% you've ever spent.)

We may live at the other end of England, but after this experience every future curtain in our house will be ordered from Matt Smith at Gordon Smith Ltd.

December 12, 2024

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