We are delighted with our new blinds and their tidy and efficient fitting. Matt was very professional in helping us select the right blinds for the front and rear of the house which had different aest... See more
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Emailed company as I hadn't used them before as I'd bought some rolls of wallpaper at a very good rate and suddenly thought I may have been scammed. Received a quick reply that put my mind at rest a... See more
Lovely made to measure curtains and brilliant service from start to finish. Received very quick and helpful replies to my initial email enquiries from Matt. Curtains were completed on time and were al... See more
We are delighted with the curtains Gordon Smith made for us. They are really good quality and have transformed the room. I was also impressed that the curtains arrived ready for immediate hanging an... See more
Company details
Written by the company
Established in 1938, Gordon Smith Ltd. is an independent, family run department store in the heart of Great Malvern, Worcestershire. Over the past century we have become a well-known hub for curtain fabrics in the UK. You can expect to find thousands of fabrics in stock from companies such as Sanderson, Morris & Co., Harlequin, Scion, Prestigious, Voyage Decoration and many more. We also provide a high-quality curtain making service; offering a complete measuring, making and fitting service across Worcestershire, Herefordshire and Gloucestershire, all proudly produced by the highly experienced in-house team.
Contact info
Gordon Smith Ltd, 55 Church Street, WR14 2AA, Malvern, Worcestershire, United Kingdom
- 01684573635
- sales@gordonsmithmalvern.co.uk
- gordonsmithmalvern.co.uk
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Super experience
Pre sales advice excellent, our wallpaper arrived next day and the delivery of our great quality made to measure curtains was well organised so we were available to receive them.
Would recommend their services.
They were absolutely fantastic
They were absolutely fantastic. Really responsive and gave brilliant advice throughout. When the curtains arrived they were perfect.
Excellent service and delivery
I was very pleased with towels I ordered. very well packaged. Highly recommend company to order from.
Really quick response & postage
Really quick response & postage. Good communication regarding the delivery time
Very satisfied - would re order!
Great delivery service. Product excellent quality and as seen on website.
Great Experience
Great communication from this company.
Material received and packaged really well.
Would not hesitate to order again.
my curtain tape arrived quickly
my curtain tape arrived quickly . I found the staff very helpful (via a phonecall). many thanks
Great communication
Even though you don't deliver outside the UK, it was a pleasurable experience purchasing from you. Also the quick response to my email checking you had received my order with a UK delivery address.
Can't wait to receive my parcel from my cousin to NZ and start making my Roman Blind. Just a heads up. If I had tried to purchase the same Fabric in NZ it would have cost me $180 per metre instead of $30 per metre. A great saving! Thank you
very helpful and prompt service
A smooth transaction .
A smooth transaction .
I bought 14 metres of Sanderson Fabric and had no problems what so ever . I would order from them again .
Good company to deal with
Speedy response
We were struggling to locate some specific fabric. Gordon Smith responded promptly and send the order out very quickly for us.
Excellent Service
Fabric despatched within an hour of ordering and received in less than 48 hours. Lovely fabric, folded and wrapped beautifully. First time I’ve ordered from Gordon Smith but, will definitely use again. Thank you.
Excellent service
Excellent service. Quick delivery with good communication.Fabric arrived in perfect condition. Will definitely use this company again
Just awesome
If you want curtains made of beautiful high-quality fabric, which is inevitably expensive anywhere, you don't want to risk a bodge. You need the right people to make them, who ask the questions you hadn't thought of, who know what they're doing, who make the pattern work, who stitch them beautifully, and who deliver exactly what you hope for, when they say they will. (If that costs 10% more than with some corporation which outsources the labour, then it's the best 10% you've ever spent.)
We may live at the other end of England, but after this experience every future curtain in our house will be ordered from Matt Smith at Gordon Smith Ltd.
Excellent experience
Excellent experience. Responsive and kind customer service.
Would definitely recommend
Thank you
Flawless service
Flawless service
Arrived promptly as per order
Securely wrapped and placed in porch
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