GPUCONNECT Limited Reviews 211

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that items like fans and cables meet or exceed expectations and are well-packaged. The delivery service is frequently highlighted as fast and efficient, with many people appreciating the quick dispatch and tracking availability, even for international orders. Reviewers are particularly impressed with the overall service, describing it as fantastic, professional, and helpful, with excellent communication. Many consumers found the products to be exactly what they needed, saving them from buying new graphics cards and ensuring their components worked perfectly. However, some customers also noted issues with their orders, such as receiving a different version of a product than what was ordered or a cable not working as expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many noting that items arrived as described,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick shipping times.... See more

Quality

Customers had positive experiences with quality, consistently reporting that products were exactly as... See more

Service

Customers consistently note positive experiences with service, often describing it as fantastic, fast, and... See more

Order

People report ambiguous experiences with order, with some finding the transaction easy from start to finish,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product needed was easy to find, at great price. The transaction was easy from start to finish, Delivery was very quick as stated, I was kept up to speed on all shipping progress. Great smooth tran... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Absolutely fantastic service! Had an ARGB sync lead made for my Palit GPU — something you just can’t buy anywhere. GPUCONNECT made one up for me perfectly, and I couldn’t be happier with... See more

Company replied

Rated 5 out of 5 stars

I needed new fans for an aging geforce RTX 2060 trying to run substance designer, Unreal Engine, and marmoset at the same time in some occasions. Buying a new card wasnt an option. I'... See more

Company replied

Rated 5 out of 5 stars

The customer service was exceptional and they took the time to make sure I had the right cord. My previous experience with another company left me unsure and worried I would make he same mistake. GPUC... See more

Company replied


Company details

  1. Computer Accessories Store
  2. Computer Hardware Manufacturer
  3. Computer Store
  4. Electronic Spare Parts and Components Store

About GPUCONNECT Limited

Written by the company

GPUCONNECT is a UK based Limited company based in Berkshire and founded in 2021 as a supplier of replacement graphics card fans, bespoke, handmade cables and adapters serving the enthusiast DIY PC markets. This was as a result of identifying a need that was not met in the market at that time. The business was started on ebay, soon followed with the creation of our dedicated website and over the last couple of years has seen a growth in the range of products available, largely due to the feedback and requests of our loyal customer base.

We specialise in hard to find products, graphics card modification cables, adapters and GPU / PC cooling solutions. We welcome customer feedback and requests, and are on hand to answer any questions you may have.

We are supportive of the right to repair, with a significant proportion of our products are aimed to provide easy DIY repair solutions for PC hardware and peripherals. We ship our packages efficiently in 100% recyclable outer packaging and would ask our customers to recycle these when are where possible.

Visit us here

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

It works

Bit pricy, but as a niche product goes it works well and have had no issues.

May 30, 2023
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Reply from GPUCONNECT Limited

Thank you for taking the time out to review us! We are glad you are happy with your purchase and service.

Rated 5 out of 5 stars

I made a rookie error and ordered the…

I made a rookie error and ordered the wrong fans for my sons graphics card. I got in touch with GPUConnect and John could not have been more helpful - quick response times and a promptly issued refund.
I purchased the correct fans (top tip, always measure your fan diameter!) and although GPUConnect did not have them in stock in the UK they still arrived in a very timely fashion. I think its always a good sign when a company handles a problem well, in this instance I was the problem and they handled it perfectly!

May 8, 2023
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Reply from GPUCONNECT Limited

Thanks for leaving a review with your experience, and glad it all worked out with the replacement. Thanks again for your custom!

Rated 5 out of 5 stars

Incredible service

Absolutely incredible service, staff were invaluable in helping diagnose a problem with my GPU and have aided me in resolving it long past what they were obliged to do. The fans I purchase were also delivered fast, and worked flawlessly.
Couldn’t recommend more.

March 27, 2023
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Reply from GPUCONNECT Limited

Thank you for taking the time out to review, your comments and business is greatly appreciated and we hope to deal with you again in future!

Rated 5 out of 5 stars

Five stars

Clear communication, fast service and overall a great experience.

March 25, 2023
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Reply from GPUCONNECT Limited

Thank you for taking the time out to review us, we are glad you are happy with the service :)

Rated 5 out of 5 stars

ASUS STRIX GTX 1060 full fan set

Trying to find a full set of fans for my previous graphics card from a seller that wasn't sketchy or didn't seem like a rip off was difficult. International shipping was standard fair, all in all took 17 days to get to the my state and I'm not complaining to be honest. Price wasn't too bad either.
I'm satisfied and more than likely would purchase again if I needed something else.

March 11, 2023
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Reply from GPUCONNECT Limited

Thanks for sharing your experience, taking the time out to review and for being a valued customer!

Rated 5 out of 5 stars

Well packed, arrived on time

Delivery was a little long, but was within the date clearly stated. Item arrived well packed and has been working hard for the last week with no issues 👍🏻

March 8, 2023
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Reply from GPUCONNECT Limited

Thank you for your purchase and taking out the time from your day to review, we value each and every one and glad you were happy with your purchase!

Rated 5 out of 5 stars

Good price, speedy and packaged well.

Good price, speedy delivery and well packaged.

March 18, 2023
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Reply from GPUCONNECT Limited

Thank you for leaving a review we appreciate each any every one and glad you were happy with your purchase.

Rated 5 out of 5 stars

Great Company. Straightforward website

The website was easy to understand the products were clearly labelled for what they were intended. I found what I need very straightforward purchase process. Delivery was fast. Good communications of the sale and product was well packed.

March 13, 2023
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Reply from GPUCONNECT Limited

Thanks so much for this review, we value every customer and reviews really help! Thanks for your custom and taking the time out to write this!

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, well packed.

March 13, 2023
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Reply from GPUCONNECT Limited

Thank you so much for taking the time out to review, your feedback is greatly appreciated!

Rated 5 out of 5 stars

Great experience buying from here

Great experience buying from here. Always fast to answer my questions and custom requests.

March 1, 2023
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Reply from GPUCONNECT Limited

Thanks for the review as new business these are really valuable to us so appreciate you taking the time out and thank you for your business.

Rated 5 out of 5 stars

Absolutely flawless customer care and…

Absolutely flawless customer care and service, bought a product that sadly went faulty, no hassle replacement sent instantly along with a prepaid returns box. would deffinately use again and highly recommend this company.

February 23, 2023
Unprompted review
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Reply from GPUCONNECT Limited

Thank you for your feedback, as a new business we welcome all comments from our customers on trustpilot and appreciate you taking the time out to write a review. We are glad you were happy with your purchase. Thank you for your custom!

Rated 5 out of 5 stars

Ordered some replacement fans and they…

Ordered some replacement fans and they came within three days, the packaging was great and the fans were well protected in transit.

February 11, 2023
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Reply from GPUCONNECT Limited

Thanks great to hear! We are glad you had such a good experience, and really appreciate you taking the time out to write a review. Thank you for your custom!

Rated 5 out of 5 stars

100% Recommended

Perfect experience. I contacted via email with some questions and received fast replies with helpful answers. Both of my orders were packaged securely, and they were despatched very quickly.

John who helped me out via email was great. The parts I've received are exactly what I needed & brand new.

February 3, 2023
Unprompted review
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Reply from GPUCONNECT Limited

Fantastic to hear you were happy with our service, we try out best to offer quick and sound advice. Thank you for taking the time out to write a review, its gratefully received as is your custom!

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