I have bought so many plants and pots and gifts from Green and Grounded over the years. My beautiful Monstera is still going strong and double the size. I've also used them for gifts for corporate e... See more
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I booked the terrarium workshop as a family birthday event for my wife. My wife and family were not disappointed. The owner was a fantastic and knowledgeable host and everyone at the workshop ended up... See more
Beautiful flowers for my daughter’s wedding. Rowan went above and beyond to ensure everything was perfect and delivered on time.
Have purchased flowers for special occasions several times from Green and Grounded and each time they have never disappointed. Always ready on time if I’ve gone to pick them up and when I’ve had them... See more
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Company details
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Shop ethically sourced plants and gifts online and at our Altrincham town centre store. Order now for click & collect, free local delivery and national deliveries
Contact info
United Kingdom
- greenandgrounded.co.uk
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Lovely service
I placed an order online and then was unable to collect due to covid. They dropped it off for me as I live locally and Rowan was extremely polite and helpful via email. Will 100% go in store for more plants. The plant itself is beautiful, in great condition and looks exactly like the image on the web! Genuine and personable service which is hard to come by these days, don’t hesitate to purchase.

Reply from Greenandgrounded
Plants were great and equally good…
Plants were great and equally good customer service. Thank you

Reply from Greenandgrounded
5* service
5* service, products and knowledge
I stumbled across this amazing shop by per chance! Went in and had a lovely chat with Matt. Ended up buying 2 plants (that looked very, very healthy) that were reasonably priced. I got home and decided to check out the website and ended up ordering another 10 plants!! They were delivered a day after the order was placed. I was greeted by Matt who kindly took time out to tell me how to care for my new plants.
I would highly recommend this fabulous shop to anybody who loves plants as much as I do. :-)

Reply from Greenandgrounded

Reply from Greenandgrounded
Plant was in really good condition
Plant was in really good condition. Was reduced to just £4.99 and packaged really well.

Reply from Greenandgrounded
Very knowledgeable
Very knowledgeable, friendly and helpful. A good selection with new and different plants every time you visit.

Reply from Greenandgrounded
Amazing!
The team at Green and Grounded responded to my request for local plant delivery super fast and we’re able to recommend the best plant based on my very vague description of what I wanted. Delivery was prompt and exactly when expected and they wrote a lovely card for me also - exceptional customer service all done with a smile and friendliness. I will definitely buy more from them. Thanks xx

Reply from Greenandgrounded
Friendly and helpful
Friendly, helpful service. Knowledgable, enthusiastic staff. Fabulous plants. Sending a photo of my phone order was really useful. Would buy again.

Reply from Greenandgrounded
This was my first time ordering from…
This was my first time ordering from Greenandgrounded and I wasn't disappointed! The Monstera Pinnatipartita I bought was less than half the price of another one I have, was twice the size and arrived with fenestration and vining! I'm over the moon! :) x

Reply from Greenandgrounded
greenandgrounded provided an excellent…
greenandgrounded provided an excellent and fast service, the plants ordered arrived in very good condition, i can certainly recommend this company.
Harry Teyn Margate
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