Green Chef US Reviews 4,773

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 714 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the ingredients and the deliciousness of the meals, often comparing them to restaurant-quality food. Many appreciate the convenience, easy-to-follow recipes, and the variety of meal options available, making cooking enjoyable and less stressful. However, some people were dissatisfied with the pricing, finding the service to be expensive compared to other options. Additionally, some reviewers experienced issues with delivery services, including late or incorrect deliveries, and occasionally received produce that was not fresh or had missing ingredients.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting the high quality and freshness of... See more

Quality

People report positive experiences with quality, often praising the freshness of ingredients, delicious... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the delivery service, noting... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the service, highlighting the ease... See more

Price

Reviewers express significant dissatisfaction with the pricing. Many customers find the service too... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great delivery and time to review meal choices. Food is good quality but pre frozen meats so you can’t refreeze and must cook them. Negative is that there is a lot of repeated ingredients in “differ... See more

Company replied

Rated 4 out of 5 stars

Always good quality fresh ingredients! Easy to follow cooking steps & excellent nutritional information. We would like to see dishes with less spice & have the option of salads as main dishes pl... See more

Company replied

Rated 4 out of 5 stars

I love that the food is organic, and the portions are good. We actually try to eat less now so may have leftover rice, etc. Delivery is great, always on time. My husband and I have different food wa... See more

Company replied

Rated 4 out of 5 stars

Organic or not organic. I pay for organic produce and 3 times out of 5 I am sent non organic produce that is not fresh. Twice the not fresh was very apparant. Once a lime, then a lemon. Both were... See more

Company replied


Company details

  1. Food, Beverages & Tobacco

Written by the company

Get healthy and flavorful meal kits delivered to your door. Organic ingredients in every meal that fit your diet and lifestyles. Vegan, Vegetarian, Paleo, Gluten-Free, Keto and more.


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Every meal was delicious with excellent…

Every meal was delicious with excellent flavors and ingredients

April 11, 2026
Green Chef US logo

Reply from Green Chef US

Hi Darlene,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the quality of the meals.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

Everything tastes great

Everything tastes great, missing items are addressed immediately, fresh ingredients.

April 18, 2026
Green Chef US logo

Reply from Green Chef US

Hi Lisa,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the quality of the meals.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

Fresh quality organic food

Fresh quality organic food, quick meals to make, and the taste is amazing with all the spices and seasonings put in there absolutely love it, and I’m able to lose a nice amount of weight eating this way.

April 16, 2026
Green Chef US logo

Reply from Green Chef US

Hi Amy,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the quality of the food.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

I love the food

I love the food! I am eating vegetables I never thought I would eat--spinach and carrots. The secret! Searing or baking in olive oil!

April 17, 2026
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Reply from Green Chef US

Hi Pat,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the quality of the meals.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

Delivers every a Tuesday on time with…

Delivers every a Tuesday on time with the 3 meals per week we ordered, always fresh.

April 17, 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the meals.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Green Chef Team

Rated 4 out of 5 stars

My overall experience is very positive

My overall experience is very positive, the food is good and the choices are interestingly different.

I do have an issue with some of the ingredients, especially in the veggie sauce.

But a positive experience overall.

April 16, 2026
Green Chef US logo

Reply from Green Chef US

Hi Des,

Thank you for taking the time to share your rating with the community and us. We truly appreciate your feedback and support.

We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

Warm regards,
The Green Chef Team

Rated 3 out of 5 stars

Overall

I had an issue with wilted scallions in one of my recent deliveries, but I was really impressed with how quickly Green Chef took care of it. As soon as I reported the problem, their customer service responded promptly and issued me a credit without any hassle. It’s clear they take customer feedback seriously and are committed to maintaining quality. I appreciated how smooth and respectful the whole process was.it made me feel heard as a customer, and I’m glad they acted right away based on my review.

April 8, 2026
Green Chef US logo

Reply from Green Chef US

Hi Daisy,

Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about the quality of the ingredients and that your experience didn’t meet expectations.

We will forward this feedback to our teams and partners to help guide future improvements.

In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Green Chef community!

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

Better food than the rest of the food delivery experiences

They really try to make a difference in customer service.

April 16, 2026
Green Chef US logo

Reply from Green Chef US

Hi Susan,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the food we offer.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Green Chef Team

Rated 3 out of 5 stars

The delivery person is unreliable

The delivery person is unreliable, the box was left on the sidewalk. A more consistent delivery time would be helpful.

April 16, 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear that the box was not delivered to the correct place and that your experience didn’t meet expectations.

We will forward this feedback to our teams and partners to help guide future improvements.

In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Green Chef community!

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

We love your products

We love your products

April 9, 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the products.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Green Chef Team

Rated 1 out of 5 stars

My box did not include the pork loin…

My box did not include the pork loin only the brown bag of ingredients

March 29, 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear that the pork loin was missing and that your experience didn’t meet expectations.

We will forward this feedback to our teams and partners to help guide future improvements.
In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Green Chef community!

Warm regards,
The Green Chef Team

Rated 4 out of 5 stars

Food and recipes were great

Food and recipes were great. However, an item was left out of my packaging. It was supposed to come with tomatoes and it didn't and half of the Thyme was spoiled.

April 7, 2026
Green Chef US logo

Reply from Green Chef US

Hi Liz,

Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear that the other ingredients were not there and was spoiled as well, and that your experience didn’t meet expectations.

We will forward this feedback to our teams and partners to help guide future improvements.

In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Green Chef community!

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

Best quality meal delivery service…

Best quality meal delivery service we've ever used. Good ingredients and delicious meals. Really.

April 11, 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the meals.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Green Chef Team

Rated 4 out of 5 stars
Green Chef US logo

Reply from Green Chef US

Hi Edward,

Thank you for taking the time to share your rating with the community and us. We truly appreciate your feedback and support.

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

Great recipes and great quality fresh…

Great recipes and great quality fresh food. I was not a salmon fan but I am now!! You do use a lot of olive oil so I wish they sent more bottles regularly.

April 11, 2026
Green Chef US logo

Reply from Green Chef US

Hi Matt,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the quality of the recipes.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

Green Chef review

Green Chef meals feels like eating at a good restaurant in the privacy of your home. The quality and taste of the meals surpassed my expectations.

April 4, 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the meals.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Green Chef Team

Rated 4 out of 5 stars

Organic or not organic

Organic or not organic. I pay for organic produce and 3 times out of 5 I am sent non organic produce that is not fresh. Twice the not fresh was very apparant. Once a lime, then a lemon. Both were to be used for juice, but both so dry, no juice to be found. The lemon was brown inaide. The recioes are good, but very expensive. Could do the same for 1/2 the cost. Paying for convenience only!

April 4, 2026
Green Chef US logo

Reply from Green Chef US

Hi Lisa,

Thank you so much for your review! Feed
Back like yours is invaluable in helping us grow and improve. We're so sorry to hear that your produce is no longer fresh and that your experience didn’t meet expectations.

We will forward this feedback to our teams and partners to help guide future improvements.

Thank you for being such an important part of the Green Chef community!

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

Very good service!

The kind representative was empathetic to my situation and did all she could to remedy it in a timely manner.

April 4, 2026
Green Chef US logo

Reply from Green Chef US

Hi Kimberlee,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the meals and services.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Factor Team

Rated 1 out of 5 stars

Unusable Chicken due to Packaging

Received 3 meals today. The chicken packaging had a hole in the plastic (near a corner) which drained some of the chicken fluid on the fish packaging & in the meal box. We had to throw the chicken away. Not sure how Green Chef will resolve this issue. Stay tuned.

April 13, 2026
Green Chef US logo

Reply from Green Chef US

Hi Bruce,

We're very sorry to hear that you received a damaged chicken package, which affected your other meals. Please know, this is not the experience we want for you and we are here to work with our quality department!

We will forward this feedback to our teams and partners, but we would like to hear more. A member of our team will be reaching out via email to discuss your experience.

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

It takes time to chop fresh veggies &…

It takes time to chop fresh veggies & herbs up but now use to doing initially prior cooking . I like it very much & a great spin on eating the same ole , same ole & better 4 you. 💕

April 10, 2026
Green Chef US logo

Reply from Green Chef US

Hi Karen,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the veggies.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Green Chef Team

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