Green Chef US Reviews 4,773

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 714 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the ingredients and the deliciousness of the meals, often comparing them to restaurant-quality food. Many appreciate the convenience, easy-to-follow recipes, and the variety of meal options available, making cooking enjoyable and less stressful. However, some people were dissatisfied with the pricing, finding the service to be expensive compared to other options. Additionally, some reviewers experienced issues with delivery services, including late or incorrect deliveries, and occasionally received produce that was not fresh or had missing ingredients.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting the high quality and freshness of... See more

Quality

People report positive experiences with quality, often praising the freshness of ingredients, delicious... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the delivery service, noting... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the service, highlighting the ease... See more

Price

Reviewers express significant dissatisfaction with the pricing. Many customers find the service too... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great delivery and time to review meal choices. Food is good quality but pre frozen meats so you can’t refreeze and must cook them. Negative is that there is a lot of repeated ingredients in “differ... See more

Company replied

Rated 4 out of 5 stars

Always good quality fresh ingredients! Easy to follow cooking steps & excellent nutritional information. We would like to see dishes with less spice & have the option of salads as main dishes pl... See more

Company replied

Rated 4 out of 5 stars

I love that the food is organic, and the portions are good. We actually try to eat less now so may have leftover rice, etc. Delivery is great, always on time. My husband and I have different food wa... See more

Company replied

Rated 4 out of 5 stars

Organic or not organic. I pay for organic produce and 3 times out of 5 I am sent non organic produce that is not fresh. Twice the not fresh was very apparant. Once a lime, then a lemon. Both were... See more

Company replied


Company details

  1. Food, Beverages & Tobacco

Written by the company

Get healthy and flavorful meal kits delivered to your door. Organic ingredients in every meal that fit your diet and lifestyles. Vegan, Vegetarian, Paleo, Gluten-Free, Keto and more.


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Delicious food

Delicious food! Great selections
Service top notch

April 6, 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the food.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

The ingredients are all top quality.

I really enjoy the foods I receive from Green Chef. Not only are they quality ingredients, every time I have made a dish they have been very flavorful and delicious. I feel like it's making me a better cook too!

April 5, 2026
Green Chef US logo

Reply from Green Chef US

Hi Scott,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the quality of the meat.

Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Green Chef Team

Rated 1 out of 5 stars

I did not receive my delivery on 4/6.

I did not receive my delivery on 4/6.
What do we do?

April 4, 2026
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Reply from Green Chef US

Hi there,

We’re very sorry to hear that your order was not delivered as scheduled. This is certainly not the experience we aim to provide, and we understand how disappointing this must have been.

Please know that we are actively working with our courier partners to address any issues that may arise during transit. While occasional delays can occur, we genuinely hope your next delivery arrives on time so you can fully enjoy your meals.

We will be sharing your feedback with our logistics teams and partners, and a member of our team will be reaching out to you via email to discuss your experience further. We appreciate you bringing this to our attention.

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars
Green Chef US logo

Reply from Green Chef US

Hi Phyllis,

We're glad you enjoyed your experience with our fresh meals. Thank you for your positive feedback and for taking the time to leave us a 5-star rating – it’s much appreciated!

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

Simple but Great

These ingredients are actually pretty simple and yet I have yet to have a bd meal, I love this service.

March 28, 2026
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Reply from Green Chef US

Hi there,

We're happy to hear that you're enjoying our simple, delicious meals! It's great to know that our service is meeting your expectations. Thank you for your positive feedback and for taking the time to leave us a 5-star rating – it’s much appreciated!

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

Open to trying different flavors?

I enjoyed eating the variety of foods from Green Chef, specifically on the Mediterranean diet. Each item had unique flavors and the use of dates, feta, almonds and other fruits and nuts really brought out the dishes. I ordered a couple of the salads for lunch but both times, someone forgot the feta cheese. That was a bit disappointing. Other than that, I had fun cooking these recipes!

April 1, 2026
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Reply from Green Chef US

Hi Olga,

We're glad you enjoyed the Mediterranean recipes and unique flavors! We appreciate your feedback about the missing feta cheese in your salads. Please know, this is not the experience we want for you and we are here to work with quality and packing departments! We hope the following order arrives with everything so you can enjoy every meal!

We will forward this feedback to our teams and partners, but we would like to hear more. A member of our team will be reaching out via email to discuss your experience.

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

We have been getting weekly orders…

We have been getting weekly orders since late last year and the food is amazing.

March 28, 2026
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Reply from Green Chef US

Hi Angela,

We're happy to hear that you find the food amazing and have been enjoying our weekly orders since last year. Thank you for your positive feedback and for taking the time to leave us a 5-star rating – it’s much appreciated!

Warm regards,
The Green Chef Team

Rated 3 out of 5 stars

Love -hate

I really love that I get to pick meals and I don’t need to think about dinner for my family a few days a week. But I also feel like I compromise quality. The ingredients aren’t seed oil free so sometimes we get diarrhea and at times the ingredients aren’t organic. Here and there is ok but it feels it happens with something in each meal.

March 28, 2026
Green Chef US logo

Reply from Green Chef US

Hi Leah,

Thank you for sharing your experience. We’re glad to hear the convenience of meal planning has been helpful, and we understand how important ingredient preferences and quality are when it comes to your meals.

While we don’t currently offer an option to fully exclude specific ingredients from your profile, you can review each meal’s full ingredient and nutritional details directly from the menu. Simply select a meal to view the complete list, including common allergens, so you can choose options that best align with your preferences.

We truly appreciate your attention to ingredient quality. Our goal is to provide the best possible ingredients in every meal, and when an organic option isn’t available within our standards, we carefully select high-quality conventional alternatives. Each ingredient is clearly labeled to support transparency and help you make informed choices.

Your feedback is valuable, and we’ll be sure to share it with our team as we continue improving the experience for our customers.

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

Great food

Great food, excellent pre-maid sauces and spices, easy to prepare.

April 4, 2026
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Reply from Green Chef US

Hi Jennifer,

We're happy to hear that you find our food great and easy to prepare, especially with our sauces and spices. Thank you for your 5-star rating!

Warm regards,
The Green Chef Team

Rated 2 out of 5 stars

Everything is just alright

Everything is just alright. And almost every single meal has fish. I can’t eat fish. Plus you have to pay more money for every substitute. I’ll probably cancel soon anyway

April 4, 2026
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Reply from Green Chef US

Hi Jocelyn,

We appreciate your feedback and are sorry to hear that our meals haven't met your needs, especially regarding the fish content and substitution costs. While we currently don't offer an option to fully exclude specific ingredients from your profile, you can view all of our meals on the menu and check the full nutritional and ingredient details for each one. If you’d like to swap out any auto-populated meals in your order, simply click on the photo of the meal to check if it aligns with your dietary preferences. A list of common allergens will be displayed, along with the full ingredient list, so you can make the most informed decision.

It is feedback like yours that helps us grow and improve! We’ll be sure to share this information with our teams and partners as we work to continually improve our offerings.

Warm regards,
The Green Chef Team

Rated 1 out of 5 stars

My order came without the pork and the…

My order came without the pork and the greens were wilted. The ice bags had melted and the order was warm. Although Joseph, a supervisor on the help line, said he would refund my order, he did not refund completely. I paid $58.96 and he refunded $52.96. So they kept my money.
I am so disappointed and warn others to not buy from them!

April 6, 2026
Unprompted review
Green Chef US logo

Reply from Green Chef US

Hi KL,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we’re sorry to learn about your experience with the order and the resolution provided, we understand that we didn’t meet your expectations and would appreciate the opportunity to help resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of Green Chef!

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

We are transitioning to anti-inflammatory diet

We are transitioning to an anti-inflammatory diet. I had many questions and chose to have a FREE dietitian consult. She was extremely helpful and so knowledgeable! Answered my questions thoroughly and at a level that was easily understood. So far, our meals have been tasty, easy to prepare although takes us a bit longer to complete than suggested. We are loving Green Chef!

April 6, 2026
Unprompted review
Green Chef US logo

Reply from Green Chef US

Hi Shellie,

We're happy to hear that the dietitian consult was so helpful during your transition to an anti-inflammatory diet! We're glad our meals are tasty and easy to prepare for you. Thank you for sharing your experience and for taking the time to leave us a 5-star review.

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars
Green Chef US logo

Reply from Green Chef US

Hi there,

We're happy to hear that our meals are easy to prepare and delicious! Thank you for your positive feedback and for taking the time to leave us a 5-star review.

Warm regards,
The Green Chef Team

Rated 4 out of 5 stars

I am enjoying the meals

I am enjoying the meals, but my husband thinks they ‘all taste the same’.

April 3, 2026
Green Chef US logo

Reply from Green Chef US

Hi Lynne,

We're glad you are enjoying the meals! We appreciate your feedback about the meals tasting the same to your husband. It is feedback like yours that helps us grow and improve! We’ll be sure to share this information with our teams and partners as we work to continually improve our offerings.

Warm regards,
The Green Chef Team

Rated 2 out of 5 stars

I had ordered gluten free

I had ordered gluten free, Each of the three meals say "wheat allergy'. I had asked to deliver next on April 23. I will be gone until then. Guess it will have to sit on the step!

April 2, 2026
Green Chef US logo

Reply from Green Chef US

Hi Sylvia,

Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the order, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.

In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Green Chef!

Warm regards,
The Green Chef Team

Rated 2 out of 5 stars

Can’t make tacos without tortillas

For a tacos dish I was missing the seasoning in my order but most importantly the tortillas to form the tacos. Too often are crucial ingredients forgotten in my orders.

April 2, 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

We are so sorry to learn that the key ingredients are missing from your order! Please know, this is not the experience we want for you and we are here to work with quality and packing departments! We hope the following order arrives with everything so you can enjoy every meal!

We will forward this feedback to our teams and partners, but we would like to hear more. A member of our team will be reaching out via email to discuss your experience.

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

Monday arrival in time to use that very…

Monday arrival in time to use that very night! Thank you Green Chef

April 2, 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

We're happy to hear that your delivery arrived promptly and you enjoyed it the same night! Thank you for sharing your positive experience with us and for taking the time to leave us a 5-star rating – it’s much appreciated!

Warm regards,
The Green Chef Team

Rated 5 out of 5 stars

Delish love these meals

Delish love these meals. Way tastier than Marley spoon which we used to use.

March 26, 2026
Green Chef US logo

Reply from Green Chef US

Hi there,

We're happy to hear that you find our meals delicious! It's great to know that you enjoy our meals more than your previous service. Thanks for your feedback and for taking the time to leave us a 5-star rating – it’s much appreciated!

Warm regards,
The Green Chef Team

Rated 4 out of 5 stars

Groovy Green

The food/recipe was very good despite the high price. It was interesting that sometimes I'd get a half a bell pepper in plastic, but others is get a whole one.
I loved the variety of meals too chose from.
Veho was a big hit or miss with delivery on time or delivering to the correct address.

March 25, 2026
Green Chef US logo

Reply from Green Chef US

Hi Jennifer,

Thank you for sharing your feedback. We understand how consistency in ingredients, portioning, and delivery experience can impact overall satisfaction, and your input helps highlight areas for continued improvement. We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future.

Warm regards,
The Green Chef Team

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