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Rated 5 out of 5 stars

While I was frustrated at poor stock levels of the ankle length Gripix sock that I wanted, I thought I’d try their calf length socks, which were in stock. Delivered quickly, they’re good for the yoga... See more

Rated 5 out of 5 stars

Faultless from ordering to delivery. Clear communication and email updates throughout. Delivery was by Amazon so top notch. Socks are fantastic quality and better than the other brands out there. My s... See more

Rated 3 out of 5 stars

went for these over a previous other make version, based on delivery time and charge, arrived quite quickly, but for my size the large socks are far too big, as the grip parts ride up the heel, making... See more

Rated 1 out of 5 stars

Ordered shin guards but the sizes on website are different to those delivered. Tried twice to email company to return item to get return address ( as per their policy). They simply do not reply, so y... See more

Company details

  1. Sporting Goods Store

Written by the company

At Gripix We Stock And Sell The Best Grip Socks On The Market! We Offer A Wide Range Of Grip Socks Varying From Mid-Calf, Ankle And Full Length Socks. As Well As Other Accessories Such As Sock Sleeves, Sock Tape And Shin Guard Pads. Grip Onto Your Goal.


Contact info

3.5

Average

TrustScore 3.5 out of 5

896 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Faultless from ordering to delivery

Faultless from ordering to delivery. Clear communication and email updates throughout. Delivery was by Amazon so top notch. Socks are fantastic quality and better than the other brands out there. My son can’t wait to pick out his next 4 pairs. 5 stars all day long.

January 29, 2024
Rated 3 out of 5 stars

Problem with order but good product

My order finally arrived and I’m happy with the quality of the grip socks. I ordered them at the beginning of December. The company said they had emailed me on 7th stating that I hadn’t given my house number. Although having checked my emails, I can’t see this email from them. However I’m happy this has now been resolved and I have the items

December 22, 2023
Unprompted review
Rated 1 out of 5 stars

Scam company

Ordered 2 pairs of long socks. 3 pairs of long socks delivered and one pair of short socks.

No reply to daily emails. Very poor customer service. Total silence.

On social media lots of people haven't received their order at all but these comments are deleted.

December 22, 2023
Rated 1 out of 5 stars

Shocking customer service AVOID

Parcel delivered to an industrial unit on a Saturday afternoon. Needless to say it wasn’t there on Monday morning.
Not Gripix fault, but I’ve emailed 3 times and don’t even get a reply. Shocking, £34 in the bin and no socks for my lad (9 years old).
It’s now 12/01/2024 and still no reply from Gripix.
Joke of a company.

November 24, 2023
Rated 1 out of 5 stars

Do Not Purchase

Item never arrived, took two weeks for them to reply to my original email asking where my order was and then despite claiming to start a lost parcel claim with Amazon delivery, I have had another two weeks of radio silence so I have had to go through a refund process through my bank instead.

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

My grandsons swears wearing grip socks…

My grandsons swears wearing grip socks help him play better.
There was a mistake with the order but they rectified it straight away.
Bought the bundle and received a free pair if size 7-12.5 just a shame it wasn't a pair of the 2- 6.5 that I had bought.
But we know someone who can use them .

November 24, 2023
Rated 5 out of 5 stars

Great customer service

Whow what great customer service but first I had a great offer off 4 socks; they arrived within days; but unfortunately 2 socks were the wrong sort. I messaged Gripex and had a speedy reply and the correct 2 socks are on their way. Can't fault Gripex! Thanks again team

November 21, 2023
Unprompted review
Rated 1 out of 5 stars

Order not received …

I haven’t had a reply from two messages sent asking where my order is and when I am likely to receive it!?!

October 30, 2023
Gripix logo

Reply from Gripix

Hi Jemima,

We are sorry for any inconveniences caused.

We have re-sent the parcel as it was originally sent back to our warehouse due to the courier being unable to deliver the package at the time.

We have also sent out an extra pair on a goodwill gesture for the issues caused.

Thank you for your patience. If you have any other issues, please contact us at support@gripix.co.uk and we will do our best to help.

Kind regards,

Laura - Customer Care Assistant

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