Awful - zero communication, item ordered 10 days ago with express shipping and lost in the Evri abyss. All of the emails I send to the company to chase it bounce (reply to order confirmation AND the... See more
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See what reviewers are saying
Fantastic service as always,well packaged. Customer service is the best, they'll phone you if any items have a short date on them in order to give u preference for refund or exchanged item. Friendly d... See more
There was an unexpected supply chain issue with an item I ordered. I was impressed that Grocery Kingdom kept me informed in a timely manner about my order and a few days after the initial email called... See more
Ordered Monday evening and received Friday, so pretty good. But Evri were the joker in the pack. Said they would deliver it Thursday, then said it was out for delivery, and then cancelled that and sug... See more
3.0
Average
106 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Customer Service done perfectly!
There was an unexpected supply chain issue with an item I ordered. I was impressed that Grocery Kingdom kept me informed in a timely manner about my order and a few days after the initial email called to offer me a more expensive alternative at no extra cost to me so that my order would be fulfilled. I will be buying again. Thank you Grocery Kingdom.
May 29, 2023
Quality of the goods when they arrived
May 29, 2023
Great service
May 7, 2023
Fast and efficient service
Fast and efficient service. Love this as I crave my sweeties and have never been let down.
May 2, 2023
Fantastic service as always,well…
Fantastic service as always,well packaged. Customer service is the best, they'll phone you if any items have a short date on them in order to give u preference for refund or exchanged item. Friendly delivery drivers. I love grocery kingdom I'll certainly continue to shop here for my goodies. I'm a very happy customer, thank you so much GK :)
May 5, 2023
Unprompted review
Very fast and efficient
April 6, 2023
Unprompted review
Good service and communication.
March 31, 2023
Unprompted review
Excellent service
April 4, 2023
Excellent customer service
After an initial issue with damage on delivery of a portion of the items, I received a very quick response and refund for the damaged portion of items straightaway. I was also given a discount voucher as recompense. I can’t fault the company as issues in transit can arise at any time, but I was very grateful for the high level of customer service received and would highly recommend to anyone.
April 1, 2023
good value very nice coffee
really good value will be buying again very nice three in one coffee sachets easy to make better made with hot milk though :))
March 14, 2023
Excellent service
January 31, 2023
Unprompted review
Great service definitely recommend to…
Great service definitely recommend to other buyers.
January 18, 2023
My parcel was damaged I ordered…
My parcel was damaged I ordered pringles they all came in bits very frustrating
January 11, 2023
Happy with my order
Happy with the order and the service provided. Recommended
December 21, 2022
Unprompted review
Recommend
Bought large box of Ferrero Rocher. Competitively priced and arrived in good time. Wrapped in layers and layers of cling film and came in tact. There was so much wrapping, it was like pass the parcel but it kept the box safe.
December 16, 2022
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