HandiWorld Reviews 961

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Decent product - did a fair amount of research on this beforehand and opted for the 175L which has a huge amount of space - having seen many large roof bags on car roofs flapping about I think you are... See more

Rated 5 out of 5 stars

Recently bought the Handiworld inflatable roof bars & 400l bag combo for extra space for our camping trips. We have an old Mini Clubman, so only have the front 2 windows to feed it through. Fantastic... See more

Rated 4 out of 5 stars

Good, seemingly functional product. Valves a little tricky to manipulate and I wonder about durability. Same with pump and hose. Product description should mention possible difficulties for tall drive... See more

Rated 5 out of 5 stars

Great idea that works beautifully. Easy to attach to car, in my case a Mercedes-Benz CLK pillarless two door. Load, a heavy gazebo, was secure using straps included in the box, even at 70mph down th... See more

4.6

Excellent

TrustScore 4.5 out of 5

961 reviews

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Rated 4 out of 5 stars

Quality product

The product we bought is very good and i can highly recommend

It's a shame every time i called the company the call was not answered. Neither was my email.

August 3, 2022
Rated 4 out of 5 stars

All came as expected and within the…

All came as expected and within the time frame. Got delivery messages beforehand from ‘Tiger’ but no information to say if these were directly related to the order/purchase. Also the box it arrived in looked very battered. However, contents were pristine and as expected.

June 29, 2022
Rated 1 out of 5 stars

They've let me down badly. I prefer honesty.

They've let me down badly.
Ordered and paid in full on the 3rd. Paid extra for express delivery. Should have arrived by the 5th, the 6th at the very latest. We've wasted 2 days waiting in for delivery.
Contacted CS who said they'd rearrange delivery for today by 12 but it hasn't arrived. No confirmation or other contact. Nobody in customer services today. I need the product today, for tomorrow. Very disappointed. Just wish they could have been honest with me yesterday and I would have made other arrangements. My gut feeling is that they knew there was no chance but they didn't tell me this. I would have preferred honesty.
Now I will, no doubt, have a rigmarole getting a refund.
Avoid.

May 7, 2022
Unprompted review
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Reply from HandiWorld

Hello Ilona and Steven. We are very sorry that your order did not arrive in time for your trip tomorrow. Please be assured that when Steven communicated with our Customer Service team yesterday afternoon, the DPD service was changed to a Saturday Before 12.00 service - the tracking number was changed. Unfortunately this is not the first experience we have had of DPD being unable to deliver on a Saturday and we will investigate further. I can confirm that your refund has now been actioned and once again we are very sorry that you have been let down. Kindest regards, Toby

Rated 5 out of 5 stars

Incredible customer service

I purchased a HandiHoldall XL 400L Waterproof Roof Bag from Amazon and I'm very happy with it as it's well made and robust.

When I opened the package there were no fixing straps meaning the bag was unusable! This was down to the Amazon fulfilment partner. I rang HandiWorld and they said they'd try and get a kit sent out to me as I was due to travel the next day.

What an incredible service I rang at ~2:00pm on Wednesday 22nd Dec and the straps arrived this morning, Thursday 23rd Dec at 08:30! Superb customer service and I'll definitely buy direct next time!

December 23, 2021
Unprompted review
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Handirack looks well made. My friend has had this product for over a year and we've both used it many times. It works well, especially useful are the many tie down points.

December 16, 2021
Rated 5 out of 5 stars

Looking for a solution to use when…

Looking for a solution to use when renting a car on holiday to carry my Bike Bag - this looks great. I ordered and the order was fullfilled within 72 hours - there was apart missing from the wet weather kit which was sent 1st class post and arrived one day later - excellent product and service

December 3, 2021

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