Harris & Bailey Reviews 535

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Purchase was an Armitage Shanks toilet (to replace My cracked one), I found exact replacement plus seal. Found I had job in Dulwich so ordered on web site to collect at Croydon Branch, which I did 1... See more

Rated 5 out of 5 stars

Great experience throughout. Ordered late Sunday night, delivery confirmed and delivery date confirmed early Monday morning. All requests I made were also fore filled. On delivery, driver was very hel... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 sandstone patio packs via their website. Reasonable price compared to some other online sellers. Delivered on the day of asking with just a few days notice. Delivery driver friendly and... See more

Rated 5 out of 5 stars

Great service that delivered the goods I wanted; when I wanted; at a price lower than competitors; and on top the staff and delivery driver were all really helpful and friendly. On top of that MenCap... See more

Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Construction Company
  4. Hardware Store
  5. Boiler and Heating Service

Information provided by various external sources

With over 100 years of experience as one of industry's biggest independent building and plumbing materials distributor, Harris & Bailey offer you more choice, lower prices and invaluable technical advice. Whatever the size of your project, heating, sanitary, building, plumbing, bathrooms, kitchens, H&B are well placed and ready to meet your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

535 reviews

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Rated 5 out of 5 stars

Excellent all round

Simple ordering process and great communication from H&B. Fantastic range of in stock items, great prices. Fast efficient delivery with a friendly and helpful driver.
A great company to deal with.

September 15, 2022
Rated 3 out of 5 stars

I did bring my 2 year old son with me…

I did bring my 2 year old son with me which perhaps wasn't the best place to bring him given what happened when one of the employees walked out of the building to exclaim "#### it's hot". Although he wouldn't have seen my son at that point and I appreciate the kind of language that would be discussed with other tradespeople it would be nice to turn up and not have to come and hear such profanity. Otherwise everything was fine other than the short wait for the click and collect order to be picked because it hadn't already been done.

July 22, 2022
Rated 4 out of 5 stars

I ordered a chrome locking ring for a…

I ordered a chrome locking ring for a novus drinking fountain , but the only thing is it costs £5 and a few pence but the postage was about £8 which i think is a bit over the top for the size of the locking ring not much bigger than a 10 p coin .

May 24, 2022
Rated 5 out of 5 stars

Just Good Second to None Service

The ordering service was very good and easy to understand. The delivery driver was very helpful and knowledgeable about the company's products. I made a mistake on ordering the wrong Sand (plastering) and the driver arrived with both the correct sand (sharp) and the one I had ordered so I could choose
He also went to lengths to site the products in the most convenient location

May 17, 2022
Rated 5 out of 5 stars

Great service, competitive prices

I have used H&B a few times for big and bulky building supplies delivered, can't fault the service. I've also had to pop into the branch a number of times for odd bits and advice and they have always been great. Prices have been competitive for the things I've needed whenever I've been looking around.

May 9, 2022

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