Harrisonlighting.co.uk Reviews 62

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I love these beautiful egg lights such stunning glass designs no two are the same . If you want something unique then this lamp is fir you , I'm sure if will be the talking point on any household as t... See more

Company replied

Rated 5 out of 5 stars

The ceiling fan product I ordered is well made, great value and was despatched same day on an overnight next day delivery service. Parcel Force let me down and didn't deliver as they should, despite... See more

Company replied

Rated 5 out of 5 stars

Ordered a new Ceiling fan via ebay store friday lunchtime Fan was delivered by Monday lunchtime - Excellent service. My second experience of the excellent speedy service from Harrison Lighting. F... See more

Rated 5 out of 5 stars

Our order was delivered less than 24 hours after placing the order. Also were really helpful on the phone when rang with a query about a light. Excellent service all round.

Company details

  1. Lighting Store

Information provided by various external sources

Harrison Lighting, Let us illuminate your world. J.G. Harrison & Sons trading as Harrison Lighting are UK suppliers of electrical goods specializing in domestic lighting. Our product range includes modern and traditional interior ceiling light fittings and fixtures, wall lights and lampshades. We supply electrical goods for use in the home, office and industry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Disappointing Online Purchase

I was always pleased with Harrison’s local store but sadly it closed down. I therefore purchased my light fitting online. The light fitting had a screw missing and the little prism style drops had a couple of chips in them (obviously from manufacture and not the delivery). Had the store still been local I would have returned it however my electrician had been booked and he found a screw that ‘would suffice’ and the chips aren’t noticeable but for the money I paid it should have been flawless!

May 6, 2019
Unprompted review
Rated 4 out of 5 stars

I figured as it was for MR16s it would…

I figured as it was for MR16s it would be low voltage track, but no its 240V and the lamp pods have electronic transformers. First thing here, they wont run LEDs..so its an obsolete product designed for LVTH. No matter, I had a 12V psu anyhow and it was simple enough to strip out the TXs and run the track off 12V. So now its up and running and looks great.

December 11, 2018
Unprompted review
Rated 1 out of 5 stars

unfortunately the item i paid for never…

unfortunately the item i paid for never turned up and Im still waiting for a refund

December 9, 2018
Unprompted review
Harrisonlighting.co.uk logo

Reply from Harrisonlighting.co.uk

Hi Colin, I am sorry your item was not at the ebay click and collect point. It seems that the click and collect point that ebay provided to you does not exist anymore. They are in the process of removing it from their list. Your item arrived back with me today via Royal mail marked as refused. I have emailed you with this information and have asked you to let me have your address so I can send the item to you direct by 1st class post or if you would prefer I will cancel the order and refund all your costs. We sent the order in good faith to the address provided by ebay and I was only informed by yourself on Friday 7th that you had not received your item, I am more than happy to help you in any way I can. Tony

Rated 5 out of 5 stars

Excellent service - 5 stars are not enough.

Ordered a new Ceiling fan via ebay store friday lunchtime
Fan was delivered by Monday lunchtime - Excellent service.
My second experience of the excellent speedy service from Harrison Lighting.
Fan is brand new - in perfect condition (as expected)

I would not hesitate to recommend to family and friends and would purchase from Harrison again in a heartbeat.

August 7, 2018
Unprompted review
Rated 5 out of 5 stars

Light

Door to door delivery fantastic arrived spot on time Love my light Thankyou

February 23, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service from Harrison …

Excellent service from Harrison Lighting. Offered a suitable alternative for an end of line product and then discounted both items purchased.

December 3, 2017
Unprompted review
Harrisonlighting.co.uk logo

Reply from Harrisonlighting.co.uk

You are very welcome, thank you for your custom and your very kind review. Tony

Rated 5 out of 5 stars

Great value product despatched quickly

The ceiling fan product I ordered is well made, great value and was despatched same day on an overnight next day delivery service. Parcel Force let me down and didn't deliver as they should, despite their website saying it would be delivered, but it did arrive the following day. I proceeded to install the fan on the day it arrived and was very pleased with its operation.
Would certainly recommend this company.

July 1, 2017
Unprompted review
Harrisonlighting.co.uk logo

Reply from Harrisonlighting.co.uk

Thank you very much for your kind review and I am sorry Parcel Force did not deliver at the time they said. We have recently moved all our business to them and to be honest it is the first time they have not delivered on time. Something for me to keep an eye on.

All the best.

Tony

Rated 5 out of 5 stars

Amazing!

Good service and delivery time. Packaging was very good and long lasting.

January 23, 2017
Unprompted review
Rated 5 out of 5 stars

Great customer service

I live on the Isle of Skye, I called and talked to Tony who was great, he confirmed that delivery to the Isle was fine and arranged for the Lighting supplier to ship my items directly, when they did not turn up as expected Tony followed this up with the delivery note, emailed it to me showing that it was the local delivery company that was causing the delay, however one phone call later I had confirmation of the delivery date, which was honoured, everything packed very well which was great too.

December 18, 2016
Unprompted review
Rated 5 out of 5 stars

Service second to none.

Staff are extremely helpful, no pressure sales, extremely easy to order with regular updates. Pricing very good, high quality products.

October 22, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look