Have ordered from them twice now and would happily do so again; I find the website well organised and it provides enough details and photos to confirm that I am ordering the right part. Last year, I n... See more
Company replied
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See what reviewers are saying
I bought some hot/cold indicator discs for a mixer tap, a relatively trivial purchase. One cracked after a few months, (unusual manufacturing fault) they sent a gratis replacement immediately withou... See more
Company replied
Refund .I paid €3.99 for a part that ended up not fitting and now a days having to pay for postage is not great as it's going to cost half that amount to post back .I'm stuck with it now and out of po... See more
Company replied
A really good company; a pleasure to deal with; now let's see: they identified the part I needed quickly and correctly, sent the part quickly; one was faulty, so immediately replaced. No fuss, no dela... See more
Company replied
Company details
Written by the company
Tap spares, Shower spares & Plumbing Spares. Hart Plumbing Spares supplies tap valves, cartridges and many other useful spares for bathrooms and kitchens.
Contact info
The Courtyard, Great Sarratt Hall Farm, Sarratt, WD3 4PD, Rickmansworth, United Kingdom
- 01923 265609
- sales@hartplumbingspares.co.uk
- hartplumbingspares.co.uk
Five star experience
I was looking for a particular tap reviver kit found this company on Google as they had,exactly what I was looking for wasn't sure on fitment so I rung up & spoke to a lovely helpful lady who said these should fit as its a standard size if not it's a no quibble return policy ordered them online - at a reasonable price - & they were delivered next day & at free postage - outstanding - fitted them when I got home from work they fitted perfectly & were very good quality a,real pleasure to do business with a friendly helpful company & all hassle free
January 20, 2025
Unprompted review
Reply from Hart Plumbing Spares
Hi Gary, we are so pleased we were able to help you identify the correct part and that it was a hassle free process for you. We work hard to maintain a high level of customer service and your comments have been passed onto the Sales Team. We hope to be of service again in the future.
Hart Plumbing Spares
Refund .I paid €3.99 for a part that…
Refund .I paid €3.99 for a part that ended up not fitting and now a days having to pay for postage is not great as it's going to cost half that amount to post back .I'm stuck with it now and out of pocket .Won't buy from this company again .
November 11, 2024
Unprompted review
Reply from Hart Plumbing Spares
We are sorry to hear you ordered the incorrect part for your tap handle. We provide measurements for this product on our website so that customers can check before purchasing. As per our returns policy on our website, we are more than happy to issue a refund for any items you do not wish to keep and provided you with the returns information by email to which you replied. We do need to receive the item back in its original condition before a refund can be given, but you are refusing to send it back. Please send us the item so we can process the refund for you. Hart Plumbing Spares Team
A really good company. If they have the part you want, buy it from Hart Plumbing Spares.
A really good company; a pleasure to deal with; now let's see: they identified the part I needed quickly and correctly, sent the part quickly; one was faulty, so immediately replaced. No fuss, no delay, great customer care. If you know of any other company as good, let's all know about it! I'd buy from them any day. Thanks Tessa!
September 26, 2024
Unprompted review
Reply from Hart Plumbing Spares
Thank you so much for leaving such a lovely review. We are pleased everything is now working for you and we'll pass your comments on to Tessa! Hart Plumbing Spares Team
Excellent service
Excellent service, very pleased I found them on the internet as I purchased what I was looking for at a far better price than I could find anywhere else.
Postage was quick and unbelievably free.
May 1, 2024
Unprompted review
Reply from Hart Plumbing Spares
Thank you so much for leaving us a review. We hope to be of service again in the future.
Hart Plumbing Spares Team
Nothing too much trouble, first class!!
I bought some hot/cold indicator discs for a mixer tap, a relatively trivial purchase. One cracked after a few months, (unusual manufacturing fault) they sent a gratis replacement immediately without quibble. I also had a very sweet personal reply from Tessa, in response to my email. Restored my faith in humanity. First class company.
August 31, 2023
Unprompted review
Reply from Hart Plumbing Spares
Thank you so much for taking the time to leave us a review. We hope to be of service again in the future.
Hart Plumbing Spares Team
Excellent service. Good range of stuff
I got some fiddly replacement tap tops from them that I couldn't find anywhere else. Arrived quickly- good price
August 3, 2023
Unprompted review
Reply from Hart Plumbing Spares
Thank you so much for taking the time to write this review. I am so glad that we were able to supply you with the product you required.
Kind Regards
Hart Plumbing Spares Team
Prompt and reliable
Prompt and reliable. The first part I ordered was faulty but a replacement sent out, no quibble. Only a single purchase but I am a satisfied customer.
May 10, 2023
Unprompted review
Reply from Hart Plumbing Spares
Thank you for taking the time to write this review. We will always resolve any faulty product issues (which are very rare) and continue to delivery great customer service. I hope we can be of service for any future requirements.
Kind Regards
Hart Plumbing Spares Team.
Really fast and efficient delivery
Really fast and efficient delivery, good quality products - would highly recommend
June 13, 2023
Unprompted review
Reply from Hart Plumbing Spares
Thank you so much for your review, we really apricate your feedback.
Kind Regards
Tess
HPS Team
Useful product (shower riser soap dish)…
Useful product (shower riser soap dish) arrived quickly and was just what Inhave needed for some time. Good servic!
June 3, 2023
Unprompted review
Reply from Hart Plumbing Spares
Thank you for taking the time to leave this review. We love to hear feedback from our customers.
I hope we can be of service in the future.
Kind Regards
Tess
Hart Plumbing Spares Team
Reply from Hart Plumbing Spares
We pride ourselves of the service we provide, I am so pleased you received great service. Thank you for taking the time to leave this review.
Kind Regards
HPS Team
Excellent Service
Items arrived very quickly, very low price and free delivery. Highly recommended.
May 23, 2023
Unprompted review
Reply from Hart Plumbing Spares
It is so lovely to receive feedback from our customers, thank you very much.
Kind Regards
HPS Team
Excellent service
I needed some longer tap levers and I quickly found them on the web site. Ordering was easy and delivery was very prompt. Correct parts arrived and fitted exactly as expected. Thank you Hart Plumbing!
June 2, 2023
Unprompted review
Reply from Hart Plumbing Spares
Thank you so much for taking the time to write this lovely review, it is very much apricated. You know where we are if you ever need anything in the future.
Kind Regards
HPS Team
Correct reasonably priced parts arrived…
Correct reasonably priced parts arrived promptly as ordered.
Job done.
May 16, 2023
Unprompted review
Reply from Hart Plumbing Spares
It's always great to hear from our customers and we appreciate your time in leaving this review.
Kind Regards
Tess
HPS
Wanted some tap indices
Wanted some tap indices, they arrived promptly and as expected.
May 25, 2023
Unprompted review
Reply from Hart Plumbing Spares
We very much appreciate you taking the time to write a review for us and we hope we can be of service again in the future.
Kind Regards
Tess
HPS
Very friendly customer service
Very friendly customer service. Excellent products and fast deliveries.
May 15, 2023
Unprompted review
Reply from Hart Plumbing Spares
Thank you so much for taking the time to leave a review. I am glad you received friendly customer service and the fast delivery. I hope we can be of help in the future.
Kind Regards
Tess
HPS
Highly Recommended
Highly recommended , product was of excellent quality and free delivery was very quick.
April 26, 2023
Unprompted review
Reply from Hart Plumbing Spares
We very much appreciate you taking the time to write a review for us and hope we can be of service again in the future.
Kind Regards
Hart Plumbing Spares Team
Good service (twice) and good website - recommended
Have ordered from them twice now and would happily do so again; I find the website well organised and it provides enough details and photos to confirm that I am ordering the right part. Last year, I needed "Extra Long Flexible Tap Connector - 45cm long (10mm Thread)". This year I needed two different basin clickers to replace broken mechanisms. Both times, the orders were despatched promptly with no fuss and did the job. I can recommend, and would happily order again - except I hope to have no more plumbing problems for a while!
April 3, 2023
Unprompted review
Reply from Hart Plumbing Spares
It's our pleasure to be of help and really apricate you leaving this feedback. We are thrilled you have been happy with both purchases. We aim to provide excellent service for our customers.
Kind Regards
Hart Plumbing Spares Team
Reply from Hart Plumbing Spares
Thank you so much for leaving your review and that you received your part quickly and your tap was fixed. I hope we can of of help in the future if you need more spare parts.
Kind Regards
Hart Plumbing Spares Team
Excellent company to deal with.
Excellent company to deal with.
Product arrived very quickly.
April 14, 2023
Unprompted review
Reply from Hart Plumbing Spares
We really appreciate you taking the time to write a review and that your order was received quickly. I hope we can be of service in the future.
Kind Regards
Hart Plumbing Spares Team
Great company!
I recently purchased a sliding shower head holder. Delivery was fast and free. Highly recommend this company.
February 23, 2023
Unprompted review
Reply from Hart Plumbing Spares
It's always great to hear from our customers and we appreciate your time in leaving a lovely review.
Kind Regards
Hart Plumbing Spares Team
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