They sell this life sustaining equipment with warranty. Then when the equipment fails, you pay shipping to send it back and no idea of when it will repaired. They say they shipped it back to the manuf... See more
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See what reviewers are saying
I ordered replacement filters from this company and both of the items i received were incorrect. Their website listed a 10 pack of filters and only one arrived. They told me it was a mistake in the we... See more
My great purchasing experience with Help Medical has been with Nick Grinberg. From the first phone call and texts I’ve been perfectly happy with the company and especially Nick. His friendly attitude... See more
I've spent an entire week jumping through hoops for a local company, and STILL don't have a machine. After emailing my prescription to Jonathon, he was able to set me up in under 20 minutes! The custo... See more
Company details
Information provided by various external sources
is dedicated to offering you the most competitive pricing with our and providing you with the service and equipment you need to breathe easier and get a good nights sleep!
Contact info
West 57th Street 57 STE 403, 10019, New York, United States
- 8554357144
- info@helpmedicalsupplies.com
- helpmedicalsupplies.com
3.5
Average
166 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price everything received on time …
Great price everything received on time and as promised
January 20, 2018
Unprompted review
Reply from Help Medical Supplies
Dear Brian,
Thanks for the compliment! Happy that you found our products easy and affordable.
Reply from Help Medical Supplies
Dear Mike,
Thank you for your kind words. We are happy to know that our prices meet your budget and our services exceed your expectations. Feel free to shop with us again.
Very strong in communication and great …
Very strong in communication and great pricing.
Thanks!
January 19, 2018
Unprompted review
Reply from Help Medical Supplies
Hello B. Swain, thank you for the compliment. We pride ourselves on excelling in communication and hope to do more business with you again in the future. Call us anytime.
Reply from Help Medical Supplies
Dear Timothy,
Thank you for the great 5-star review!
Very pleased!
I received my product quickly and it was exactly as described.
Thank you for your good service!
January 17, 2018
Unprompted review
Reply from Help Medical Supplies
Dear Gregg, Hello and thank you for the wonderful feedback. It is good to know our shipping process has satisfied you and the product matches your expectations. We hope to do business with you again.
The company advertised a product that …
The company advertised a product that they did not have. I was asked to wait until the second week of February to order again. I am obliging but am not comfortable.
January 14, 2018
Unprompted review
Reply from Help Medical Supplies
Dear Donna,
Sorry to hear you are a bit flustered by this situation. Sometimes items are out-of-stock and take time to order from the supplier. Please be aware of these updates on our site before placing an order, otherwise, we will contact you and let you know all viable options.
Thank you.
Oxygen Concentrator
Item was better than I expected and delivery was very fast!
January 5, 2018
Unprompted review
Reply from Help Medical Supplies
Dear William,
Glad to see you are so happy with our product! We hope you will be even happier with your next purchase. Thank you.
Reply from Help Medical Supplies
Dear Saikat,
Thank you for the 5-star feedback. We pride ourselves in providing a well-rounded service in every aspect. Happy shopping and hope to see you again.
Very friendly and efficient
Very friendly and efficient. We were able to replace a broken CPAP mask in 2 days in the middle of Christmas holidays.
January 3, 2018
Unprompted review
Reply from Help Medical Supplies
Hello and thank you for the wonderful feedback. We are happy to see you are satisfied with your purchase and our medical equipment meets your needs! Please feel free to browse our sites and newsletters for more upcoming deals and we hope to do more business with you in the future. Hope you had a happy holiday. Thank you.
The customer service is great.
December 15, 2017
Unprompted review
Reply from Help Medical Supplies
Dear RC, thank you for the compliment. We will continue to provide quality service for you! Hope to do business with you again.
Jonathan Luchin did a good job l!
December 14, 2017
Unprompted review
Reply from Help Medical Supplies
Hello Benjamin and thank you for the wonderful feedback. We are delighted to know that Johnathan was an exceptional asset to your purchase. Let us know if you need any more assistance with your next purchase.
Great Service and Company for Medical Supplies
Excellent service and response.....talked with Jonathan for advice on recommendations for CPAP and accessories. Jonathan was very knowledgeable and made my final decisions easy. Placed order over the phone and my order was filled once Doctor's RX received!...Help Medical Supplies shipped my order and received within 3 business days via FEDEX. Great service, company and affordable prices which beat the competition.
December 14, 2017
Unprompted review
Reply from Help Medical Supplies
Thank you, M. Bohun. We are happy to know that Johnathan went above and beyond to provide you the best quality service. We hope to help you again with your next purchase.
You all helped me get setup with a …
You all helped me get setup with a second low hours ResMed S9 BIPAP / VPAP Machine at a very reasonable price plus worked patiently with me while I determined the way to have prescriptions faxed to your office. Great Team between the ordering process to the respitory therapist!!
December 11, 2017
Unprompted review
Reply from Help Medical Supplies
Hello and thank you for the wonderful feedback. We are delighted to know that our products are easy and efficient for you at home and on the go. Please feel free to browse our sites for more upcoming deals and we hope to do more business with you in the future. Thank you.
I have never had such fast delivery of …
I have never had such fast delivery of anything I ordered on line. That was great service.
December 6, 2017
Unprompted review
Reply from Help Medical Supplies
Hello Robert and thank you for the wonderful feedback. It is amazing to hear that the service went well and shipping was fast and easy for you. We will continue to provide this excellent service for your next purchase.
Satisfied customer......would order …
Satisfied customer......would order from again.
December 5, 2017
Unprompted review
Reply from Help Medical Supplies
Hello and thank you for your wonderful review. We hope to satisfy you with your next purchase.
your phone service ok
your phone service ok and the mask I wanted fits great and got it fairly quick, disappointed in the high cost of shipping, it only weighed 5 oz and cost $13 to ship from New Jersey to Pennsylvania................
December 5, 2017
Unprompted review
Reply from Help Medical Supplies
Dear Ed,
Hello and thank you for the wonderful feedback. We are happy to see you are satisfied with your purchase. Although shipping might be expensive, we always provide a speedy and quality service to our customers. Try calling us for all your possible shipping options next time.
Please feel free to browse our sites and newsletters for more upcoming deals and shipping options and we hope to do more business with you in the future. Thank you.
Great deals and fast delivery
December 3, 2017
Unprompted review
Reply from Help Medical Supplies
Charles,
We are delighted to hear that the service went above and beyond for you. We hope to provide the same service for your next purchase.
Everything went very well
Everything went very well. Order was all correct. Very pleased.
December 2, 2017
Unprompted review
Reply from Help Medical Supplies
Hello and thank you.
We are happy to see you are a satisfied customer. Let us know if you need help with your next purchase.
Great seller
Great seller! Open to communication and interested in resolving any issues...will purchase from again!
November 29, 2017
Unprompted review
Reply from Help Medical Supplies
Hello John and thank you for the wonderful feedback. We will always make every transaction smooth and easy for you. We hope to help you with your next purchase. Thank you.
Thank you Help Medical Supplies for …
Thank you Help Medical Supplies for delivering my much needed nebulizer to my front door. Ordering online was easy and convenient. I will share your company and my positive experience with my family and friends.
November 13, 2017
Unprompted review
Reply from Help Medical Supplies
Dear Kelly,
We are so happy to hear you were 100% satisfied. A 5-star review like yours fills us with pride. We hope to provide the same positive experience for your next order!
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