Excellent customer service. Responses were immediate which is a bit unusual these days and they fixed the problem I was having with downloading the manual. The manual was exactly what I needed at a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Paid online for a manual, the download link didn't work after a few days. I emailed them and they promptly got back to me and sent me another download link. Great response.
Thank you heydownloads.com! Needed parts manual, found it on website, had sneak peak, followed process for payment, received link to PDF with manual. Couldn’t be happier. Saved money compared to other... See more
Downloaded a parts catalogue for a Kramer telescopic loader (PDF) The original email with link didn’t work. I then contacted Amanda who then sent me a working link soon after. Highly delighted, thank... See more
Company details
Written by the company
Looking for a Service Repair Shop manual or a parts manual ? Or is it the operators manual that you are looking for ? Look no further than www.heydownloads.com - Your one stop shop for all Service Repair needs
Contact info
India
- heydownloads.com
Great response for technical support!
Great response for technical support!
April 11, 2024
Unprompted review
It was awsome n nice people with nice…
It was awsome n nice people with nice idea and hv more time to explore
February 4, 2024
Unprompted review
Very very very good
February 3, 2024
Unprompted review
Great customer service
Prompt response and received exactly what I ordered. Great price for the book. Amanda did a great job getting what I needed.
November 27, 2023
Unprompted review
Downloaded a manual from ISSUU but it didn't work
Downloaded a manual from ISSUU, I got an email confirming my purchase but it didn't link me to a working manual. I emailed ISSUU but didn't get a response which wasn't ideal as I was under pressure at the time. A couple weeks later I emailed HeyDownloads and was in contact with a helpful representative who solved my problem very promptly. In spite of the poor experience I would trust HeyDownloads and would deal with them again.
September 5, 2023
Unprompted review
Quick service. Accurate product.
Had the manual I was looking for and was able to purchase and download it easily
September 8, 2023
Unprompted review
Customer service was EXCELLENT
Customer service was EXCELLENT! I had trouble downloading a 1200 page manual, and "Amanda" helped me get what I needed. Kudos!
September 4, 2023
Unprompted review
Excellent support
Excellent support, very responsive Company and their product was high quality. I thoroughly recommend them.
August 25, 2023
Unprompted review
We're very helpful I am ordering more…
We're very helpful I am ordering more manuals from them
August 12, 2023
Unprompted review
once i was able to paypal i went ahead
once i was able to paypal i went ahead, service manual shows me all the information i need to keep the 1985 yamaha mariner going with clear pictures and specifications for all the needed stuff
July 30, 2023
Unprompted review
Quality manual received
First, I received a quality PDF of the manual I requested within 8-10 hours and for that I would give 5 stars. The PDF of the manual was emailed to me. I gave 4 stars because I had a few hours of concern about the process. I assumed the ability to download would be immediate and when there was delay and no info about when/how delivery might occur I wondered if I had been scammed. It would be nice to know what to expect.
July 24, 2023
Unprompted review
Very helpful customer service when I had difficulties downloading large file
I was unable to download the large file that I had ordered. I emailed customer service late at night and within 3 hours in the middle of the night they responded asking for details of my order. I sent that the next day and within another 2 hours they had made a way for me to be able to download the order without problems. I am very happy with the customer service of hey!downloads and would recommend them to anyone.
July 17, 2023
Unprompted review
Very helpful and supportive
I was not familiar with links on a pdf document and had problems using the manual. I needed much handholding to get it to work, but they were very supportive and patient with me and very prompt (within minutes) with their email replies.
Reccomend them highly.
July 14, 2023
Unprompted review
Affordable & Good Customer Service
I got a really affordable price on a factory service manual for my vehicle. When I lost the file, a new download link was promptly sent after an email request to the site owner.
June 25, 2023
Unprompted review
I was unable to download the manual…
I was unable to download the manual although I could read. When I reached out they responded quickly and provided a link. Problem solved!
July 5, 2023
Unprompted review
Quick and easy to deal with
Great fast service and support. Paid and received manual instantly.
July 1, 2023
Unprompted review
paid for a download
paid for a download, but didnt work. i got the link in the chat from Amanda only a few seconds later!
June 13, 2023
Unprompted review
Very detailed manual ty
June 1, 2023
Unprompted review
Instant response for sending a non…
Instant response for sending a non downloadable manuals.
May 24, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.