Can’t fault this Company at all! certainly recommend after my experience, collected from my seller within the designated time slot, emailed me to inform item was collected ,It was picked up from Esse... See more
Company replied
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Can’t fault this Company at all! certainly recommend after my experience, collected from my seller within the designated time slot, emailed me to inform item was collected ,It was picked up from Esse... See more
Company replied
Generally very good. Driver and HQ kept me well informed of pickup time. Only small niggle was that I booked via Shiply who explicitly say on their website not to make payment until delivery is... See more
Have used these guys twice in the last couple of weeks Compared to others I have used found that their communications and system that they have with their website much better than most - lots of e... See more
Company replied
Never used the company before - but i wanted a small sofa moved from Llanelli to Cardiff. Great experience TBF Great customer support, and messaging service to use which included all parties... See more
Company replied
A courier company specialized in transportation of furniture, eBay purchases, shop returns. Antiques, Pallets and cars
29 Kent Avenue , ME15 7HQ, Maidstone, United Kingdom
Replied to 33% of negative reviews
Typically replies within 24 hours
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Great communication great price great service, very happy would definitely use this company again!!!!
I have used this company several times now to deliver items of furniture I have bought auctions from various locations around the country. Their service has been consistently excellent, with competitive pricing, good communications, and delivery at the specified time.
quick efficient and reasonable - no problems
Generally very good. Driver and HQ kept me well informed of pickup time.
Only small niggle was that I booked via Shiply who explicitly say on their website not to make payment until delivery is complete, but was chased by HFL for balance of fees before delivery, or cash on delivery. I was sending something to a customer so clearly didn't want that!
That being said they delivered without complaint and I paid the balance after that so they are flexible and honest. No feedback from buyer so I assume all is OK.
Hassle Free logistics did exactly what their name says, hassle free! Great communication, great price and no problem delivery, many thanks
Quick offer received, quick responses, delivery crew very helpful.
I would use Hassle Free Logistics Service LTD again.
Clear and direct emails. Collected and delivery went without a hitch. Recommended.
Excellent service from start to finish, great communication, very helpful, good price quoted for collection and delivery,
Lovley delivery guy,
I will definitely use this service again, many thanks for a great experience 😊👌👍
This company had to deal with numerous cancelled appointments for collection from the seller but kept me informed at all times. Delivery took longer than expected but this was down entirely to the seller. Would recand use again if needed.
Very competitive pricing but that did not impact on the quality of the service provided. They packed and delivered my item with no issues; communication was good throughout. Highly recommend
If I could give no stars, that’s what I’d give! Took deposit to collect and deliver my item, promised prompt collection within the quote chat, took deposit, then after a weeks wait, decided to inform me that they can only collect outside of business hours (my item was from an eBay business operating usual business hours) and because the business couldn’t accommodate this, they would be cancelling their services. Very poor communication and overall service (or lack of) Wasted time and money, would not recommend!

Reply from Hassle Free Logistics Service LTD
Easy to organise the collection and delivery- seamless experience
Good courier. They weren’t the fastest but they always responded quickly to messages and kept me informed of everything. I would definitely use them again.
I recommend this company wholehearetedly. Competitive pricing. Flexibility and clear communication. The item was collected and delivered completely hassle-free.
In spite of the terrible weather conditions, the delivery arrived dead on time in a perfect condition.
Great service. Good communication and very polite driver.
Delivery on time and my customer was very happy. I will definitely recommend and use again.
Really disappointed failed to collect an item in the 7 hour window specified on two different occasions. No answer on phone lines and poor response by email. Do not recommend.
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