Worst experience in my entire life to join on line people who you never see or know to scam you in £5000 contract in monthly payment before getting the license and even the job. Real waist stressful... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Do not use, has no respect for privacy laws. Unless you hide your phone number if you are stupid enough to make an enquiry with them, even if you do not speak to anyone and even if you hang up before... See more
Company replied
i got signed up around the 11th of march and barely got going before the pandemic hit. ok so then a email saying there will be delays due to not being able to be tested . iv had a couple of messages... See more
Company replied
Great experience, helpful down the phone and re arranged anything practically the same minute you asked. Can’t fault them, would highly recommend if you are like me where you didn’t really know where... See more
Company replied
Company details
Written by the company
HGVTraining.co.uk offers clear, jargon‑free guidance on obtaining and upgrading HGV licences in the UK, covering theory tests, practical driving, CPC training and costs  . Ideal for beginners, licence upgraders and professionals, they break down each stage and outline options clearly. Website acquired in 2021, so reviews prior to this year are previous owners. What you get: - Free access to facts on training, timelines and locations  - Partnered with RHA and Logistics UK-accredited schools across England  - Direct introductions to up to three vetted training providers, backed by documentation checks and credit‑aware tools  Pros (per past users): - Helpful, easy‑to‑follow information for all licence stages  - Transparent about training provider quality  - Fast connection to reputable training providers
Contact info
United Kingdom
- hgvtraining.co.uk
2.1
Poor
552 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hi thank you for your email I am very…
Hi thank you for your email I am very happy that I passed both my theory and hazard perception . I want to thank everyone that is involved in getting me though my test
March 11, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Daryl,
Thank you for your 5 star review.
Congratulations on passing ! We are very pleased to hear that you are happy with our services.
If there is anything else you need, please feel free to contact us.
Kind Regards,
Patricia
Customer Service Manager
Specialised Training
Hassle free
Hassle free, everything done ready for you, only have to turn up and get it done
March 6, 2020
Unprompted review
Daniel is so helpful and really…
Daniel is so helpful and really supportive wouldn’t look back on this decision to start training
March 5, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Connor,
Thank you for your 5 star review and feedback.
We are happy that you have found our services to be supportive, reliable and affordable.
Thank you for choosing us and good luck with your HGV career.
Kind Regards,
Patricia
Customer Service Manager
Specialised Training
Approachable and helpful
March 5, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Adonica,
Thank you for your review.
We very pleased to hear that you are happy with our services.
If there is anything else you need, please feel free to contact us.
Kind regards,
Sam
Customer Services
Specialised Training Services
Specialised HGV Training
I approached Specialised HGV last November and following a delay in my Medical Report,no fault of anyone,the whole process so far has been very smooth,and straight forward.On line learning material has been top class, and my Theory and Hazard Perception Passed.Dates Booked for Practical and Test, along with CPD.Great service so far from Sam, and Angel who after speaking with on the CPD offered some alternative dates.
March 4, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Gordon,
Thank you for your 5 star review and feedback.
We are very pleased to hear that you have been happy with the team, the training and services provided.
If there is anything else you need, please feel free to contact us.
Kind Regards,
Alex
Customer Services
Specialised Training
Great training company and staff.
Great training company and staff.
The ability to pay monthly is also great
March 4, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Jake,
Thank you for leaving a 5 star review for us.
We are glad to hear that you are satisfied with your recent experience, as well as the training and financial services provided.
Best of luck with your new HGV career.
Kind Regards,
Lex
Customer Services
Specialised Training
Called up for some quotes for licences
Called up for some quotes for licences and all I’ve had since everyday is someone ringing me trying to get me to sign up to finances etc. Very desperate and unprofessional
March 3, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Ron,
Our team usually try a few times to call potential customers and they do offer a variety of options on how to pay for the training.
We are sorry if this was not suitable for you.
Kind Regards,
Patricia
Customer Service Manager
Specialised Training
I wanted to try for my hgv licence…
I wanted to try for my hgv licence myself but with the theory, hazard perception, CPC case studies and the CPC modules I was confused as to were to start, even as to were to get learn material?
When I started the training with Specialised HGV Training all the information need in one place and anything I wasn't sure about all I had to do is ring and them and everything become very clear as of what I needed to do.
March 3, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Stephen
Thank you for leaving a 5* review for us.
We are pleased that you found our welcome pack informative and easy to use as well as the training stages and services.
Good luck with your new career.
Kind Regards,
Alizée
Customer service
Specialised HGV
Software was great and comprehensive
Software was great and comprehensive, easy to use and loads of time to complete with options save and repeat all lessons. The dashboard replicates real theory and hazard perception tests.
March 3, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Graham,
Thank you for leaving us a 5 star review.
We are pleased to hear that you found our theory training materials straightforward and easy to use.
Good luck with your new career.
Kind Regards,
Lex
Customer Services
Specialised Training
Very good team and very responsive
March 3, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Vasilica,
Thank you for leaving us a 5 star review.
We are glad to hear that you are satisfied with your recent experience and we hope to be of service for you again in the future.
Good luck with your new career.
Kind Regards,
Angel
Customer Services
Specialised Training
Good company, would recommend
Good company was given the appropriate information when I needed it and Nazmul kept in contact throughout the process. Would recommend to others.
February 28, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Chris,
Thank you for your 5 star review.
Congratulations on passing your Category C today! I am very pleased to hear that you are happy with our services. We will be sure to thank Nazmul on your behalf.
If there is anything else you need, please feel free to contact us.
Kind Regards,
Patricia
Customer Service Manager
Specialised Training
Disgraceful company!!
Disgraceful company!!!
I would never ever recommend this company to my worst enemy!! There a bunch of lying horrible people. on signing up your promised it as a job! (Advertised) on indeed as a job the sales guy oliver lovely on the phone hes going guide you all the way through hes going be there for all your process and hes going get you a job when you pass my case was class 2! Well soon as the bank details went through I never heard of oliver ever again I just got a load of texts sending me all around the west Midlands to crap cheap worst rated in area places (big on driver training) no support from any of them passed from different instructor everytime who taught different things different ways knocked confidence straigh away was never going pass in a million years if you need driving training avoid this company at all cost you will get cheaper at your local training totall cost of this place is like 7 grand ....... local to me sids is 700 pound .... they have also just reported my comment to try and get it removed but this is trust pilot and this is the truth if trust pilot dont want the truth they need change there name
February 22, 2020
Unprompted review
Great experience
Great experience, helpful down the phone and re arranged anything practically the same minute you asked. Can’t fault them, would highly recommend if you are like me where you didn’t really know where to start your HGV career at. Passed all tests first time thanks to all material provided for theory and practical tests.
February 22, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Luke,
Thank you for your 5 star review.
We are very glad to hear that you have been happy with our services. Congratulations on passing both Category C and C+E licences as well as your CPC qualification.
If there is anything else we can help you with, please feel free to contact us.
Kind regards,
Patricia
Customer Service Manager
Specialised Training
Great Broker- Recommended
Great broker, very helpful down the phone and very encouraging all the way through the process. Any problems were sorted out virtually instantly,. With the longest being half an hour to re arrange my C+E test!
February 21, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Luke,
Thank you for your 5 star review.
We are happy to receive such a positive review about our services. Congratulations on passing your Class 2 & Class 1 licences. Please keep in touch with our recruitment team (MANPOWER) for more details on the driver vacancies in your local area.
We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.
Kind regards,
Angel
Customer Services
Specialised HGV
Yes it helped so much I mean the…
Yes it helped so much I mean the theory training and practical tests. But as a new driver on the side of trucks or lorries, it was tough for me to understand the meaning of certain words and parts of truck or lorries. The words like coupling articulate . Axle, , kingpin. I think that these words should be followed with the picture s . Otherwise all the programme was arranged very well.
February 20, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Samuel,
Thank you for leaving us a 5 star review.
We are pleased to hear that you found our training materials straightforward to use. As a new driver you will be introduced to new vocabulary especially regarding the vehicle itself, but you will see that you will soon familiarize yourself with this.
Good luck with your new career.
Kind Regards,
Alex
Customer Services
Specialised Training
Great company.
Very good and all materials provided by them are as close as it can be to real test. Very understanding staff and even I exceeded my time limit for exam once explained reason why I didn't do it they sorted out with out problems. I would recommend this company if you want to pass first time. Very helpful with all your questions.
February 20, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Mariusz,
Thank you for your 5 star review and complimentary feedback regarding our staff.
We are very pleased to receive such a positive review about our services. We pride ourselves in making our customers happy and are glad to hear that our services have exceeded your expectations.
If there is anything else we can do to help you, please let us know.
Kind regards,
Patricia
Customer Service Manager
Specialised Training Services
Good customer service
Very honest team, always willing to help you if you have any questions and they’re with you every step of the way
February 19, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Khalid,
Thank you for your 5 star review and feedback.
I am very pleased to hear that you are happy with our services.
If there is anything else you need, please feel free to contact us.
Kind Regards,
Patricia
Customer Service Manager
Specialised Training
Very helpful
February 19, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Jake,
Thank you for your 5 star review.
We are pleased to hear that you are a satisfied customer.
Kind Regards,
Alex
Customer Services
Specialised Training
Theory practicing hgv app.
There’s a few glitches on the theory training (not showing your completed learning sections ) they always come up red as if you have never clicked on it before. Only when you click on one of the subjects and start the learning of that category then back out it shows up your progress. Not the end of the world but a bit frustrating. Also the adds really block most of the screen I have found a way round that but Maybe it would be more attractive if that didn’t happen. And lastly I couldn’t gain access to the theory training on my I Mac my partners phone or even my mothers phone it only seemed to work on my devise so I’m not sure why that was, it didn’t hold me up that much but my phone died before and I tried it on 3 different devises and it would not log in it just came up with error codes. Thank you I hope that doesn’t sound too negative because it really helped me to pass! Just thought I’d share some of my dramas along the way.
February 18, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear Harry,
Thank you for leaving us a review.
Having checked your online theory account, the reason why the topic boxes haven't turned to green is because you have not covered all the lessons within the topic. You have now passed, but we do always recommend for candidates to complete the lessons in full. When you come to your Module 2 CPC, please make sure to do all the lessons and practice - this is on your LGV Driver CPC (Module 2 CPC) account.
You should also not have any ads coming up as the software is ad free. The link to use is https://www.drivingtheory4all.co.uk
Nevertheless, we are pleased to hear that you are happy with the services and if there is anything else we can help you with, please feel free to contact us.
Kind Regards,
Patricia
Customer Service Manager
Specialised Training
I was expecting them to be more…
I was expecting them to be more implicated in my revising as I am paying a lot of money for this... they didn't check my account to see what I need to improve on and what I should work on unless I called then and asked to check it...
February 17, 2020
Unprompted review
Reply from hgvtraining.co.uk
Dear David,
We're sorry to hear this and we appreciate your feedback. The majority of candidates are happy to press ahead with the study and we do monitor candidates progress with the online theory material, but if there are improvements to be made then we will. We take pride in booking and assisting you with all the training and if there is something more that we can do then, please let us know.
If there is anything else we can help you with, please feel free to contact us.
Kind regards,
Patricia
Customer Service Manager
Specialised Training
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.