hgvtraining.co.uk Reviews 552

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Worst experience in my entire life to join on line people who you never see or know to scam you in £5000 contract in monthly payment before getting the license and even the job. Real waist stressful... See more

Rated 1 out of 5 stars

Do not use, has no respect for privacy laws. Unless you hide your phone number if you are stupid enough to make an enquiry with them, even if you do not speak to anyone and even if you hang up before... See more

Company replied

Rated 1 out of 5 stars

i got signed up around the 11th of march and barely got going before the pandemic hit. ok so then a email saying there will be delays due to not being able to be tested . iv had a couple of messages... See more

Company replied

Rated 5 out of 5 stars

Great experience, helpful down the phone and re arranged anything practically the same minute you asked. Can’t fault them, would highly recommend if you are like me where you didn’t really know where... See more

Company replied

Company details

  1. Learning Center
  2. Driving School

Written by the company

HGVTraining.co.uk offers clear, jargon‑free guidance on obtaining and upgrading HGV licences in the UK, covering theory tests, practical driving, CPC training and costs  . Ideal for beginners, licence upgraders and professionals, they break down each stage and outline options clearly. Website acquired in 2021, so reviews prior to this year are previous owners. What you get: - Free access to facts on training, timelines and locations  - Partnered with RHA and Logistics UK-accredited schools across England  - Direct introductions to up to three vetted training providers, backed by documentation checks and credit‑aware tools  Pros (per past users): - Helpful, easy‑to‑follow information for all licence stages  - Transparent about training provider quality  - Fast connection to reputable training providers


Contact info

2.1

Poor

TrustScore 2 out of 5

552 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best HGV training providers

My thoughts about Specialised HGV Training are very positive and experience was great study material is really good. Nazmul Hussain stayed in touch with me from the beginning and helped me along the way to get my licences i have done back to back class 2 and class 1 and passed 1st time in every exam. A big thank you to Nazmul Hussain for helping me and understanding my needs I recommend Specialised HGV Training to anyone who wants to be professional driver in fact I recommend to my few friends who were interested in doing HGV training good luck to them.

January 24, 2020
Unprompted review
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Reply from hgvtraining.co.uk

Dear Tanveer,

Thank you for leaving a 5* review for us.

We are pleased to hear that you were able to arrange your bookings with ease and are happy with our services and study material provided. We will be sure to thank Nazmul for you.

If you require any further assistance, please feel free to contact us.

Kind regards,

Patricia
Customer Service Manager
Specialised Training Services

Rated 5 out of 5 stars

Not finished my training yet but so far…

Not finished my training yet but so far I would say the whole package has been exactly what I expected and I've been helped through the steps I've taken so far.

January 23, 2020
Unprompted review
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Reply from hgvtraining.co.uk

Dear Alex,

Thank you for leaving a review for us.

We are pleased to hear that you are happy with the services provided.

Good luck with your new career and if there is anything else you need, please feel free to contact us.

Kind Regards,

Lex
Customer Services
Specialised Training

Rated 5 out of 5 stars

friendly and professional

I honestly do not have a bad word about specialised HGV and the team they were friendly and professional right from the start of my enquiry to getting my class 2 licence. Also, a big thanks to steve who helped me to build my confidence and learn how to manoeuvre the lorry. Many thanks to the team in recruitment who have worked only profile and gave me opportunities as a new driver in this industry. Keep up the good work guys!!

January 17, 2020
Unprompted review
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Reply from hgvtraining.co.uk

Dear Abigail,

Thank you for your 5 star review.

We are glad to hear that you are a satisfied customer and that you have been happy with the services provided. We will be sure to thank Steve too.

Good luck with your new career and if there is anything else you need, please feel free to contact us.

Kind Regards,

Alex
Customer Services
Specialised Training

Rated 5 out of 5 stars

Recommended training company

From day one, the Specialised Training Team were on the ball re: my LGV training. Every module, training videos, and guidance were spot on. Help was always at the end of a telephone or online. I gained my LGV licence 2 days ago, and I would recommend Specialised Training to anyone who wishes to have a career as a professional driver. They're also connected to many companies to find you a job after you've qualified.

January 16, 2020
Unprompted review
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Reply from hgvtraining.co.uk

Hi Bert,

Thank you for your 5-star review :)

Thank you for choosing Specialised HGV training for getting your Class 2 licence. Please keep in touch with our recruitment team (MANPOWER) for more details on the driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get up to £100 cashback each time you recommend us!

Kind regards,

Angel
Customer Services
Specialised Training

Rated 5 out of 5 stars

They were helpful from the start

They were helpful from the start, guide me all through the process

January 15, 2020
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Dear Taala,

Thank you for your 5 star review.

We are pleased to hear that you are happy with the help received and the services provided.

Good luck with your new career and if there is anything else you need, please feel free to contact us.

Kind Regards,

Alex
Customer Services
Specialised Training

Rated 5 out of 5 stars

Angus Grey review of training progress and guidance input.

Hi All,
I am generally very happy to be having my hand held as I make my way through the various stages towards obtaining the Full HGV Licence.
It’s wonderful to have the pain of various booking procedures removed and great to know the team are on hand to assist in event of any difficulties with progressing.
My only grumble, given I am not working currently, is that it doesn’t all happen particularly fast.
This means I have to get through about another six weeks or so before a chance of work...
The online app for the theory and HP teaching is excellent.
One of the questions in the theory exam asked about the additional near side mirror.... on the app, it was assigned to assist with parking, in the exam, it did not show parking as one of the options, so randomly picked one, ‘moving off’. There were Also a couple of other questions that I felt had not been covered by the app but I can’t remember them now!
Also in the app, one of the conversions to feet from metres showed wrong? It was against the 3.5m mark.
The HP is frustrating as in my opinion, people all react differently by either answering ( clicking ) very early or I guess too late, but also difficult to fully interpret what is required.. That said, the exam preamble did outline you would not be punished for clicking for a perceived hazard that did not escalate to ‘become’ a hazard....!
I am really looking forward to learning how to operate a lorry, it’s gears And braking systems in particular....
Your Team were very quick to respond today and despite the bore of having to wait for five or so weeks, I appreciate the attention Shown to candidates / Clients.
Thanks again
Very best
Angus

January 13, 2020
Unprompted review
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Reply from hgvtraining.co.uk

Dear Angus,

Thank you for your 5 star review.

We are pleased that you are happy with the training material and services. We are also pleased to read that you have had an excellent service experienced with the team.

I can see that you started with us on the 19th of November and so you have been with us for 1 month and a couple of weeks. Just to let you know, all of our customers are given a full 180 days to complete their training. This is to give them ample time to fit in the training around their commitments. However, with you, we anticipate that you will be fully qualified very soon. The only thing is to wait to get your licence updated and to receive your DQC card which usually takes between 2-4 weeks.

Very good luck with your new career and if there is anything else you need, please feel free to contact us.

Best regards,

Patricia
Customer Service Manager
Specialised Training

Rated 5 out of 5 stars

I was happy the way there handled me…

I was happy the way there handled me and everything

January 9, 2020
Unprompted review
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Reply from hgvtraining.co.uk

Dear Edward,

Thank you for your 5 star review.

We are pleased that you are happy with the services and the excellent service experienced with the team.

Good luck with your new career and if there is anything else you need, please feel free to contact us.

Best regards,

Patricia
Customer Service Manager
Specialised Training

Rated 5 out of 5 stars

I am very pleased to tell you that i…

I am very pleased to tell you that i have passed my HGV class 2 practical test with just one minor. Its all because of excellent service and training from specialised hgv training services, specially mark my instructor. I would highly recommend them for everyone. Keep up the good work guys!!

January 9, 2020
Unprompted review
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Reply from hgvtraining.co.uk

Dear Rex,

Thank you for your 5 star review.

I am glad that you've had a great experience with using our services. Congratulations on gaining your Category C licence.

Our best wishes with your new found HGV career.

Kind regards,

Alex
Customer Services
Specialised Training Services

Rated 5 out of 5 stars

Very kind and helpful..

January 8, 2020
Unprompted review
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Reply from hgvtraining.co.uk

Dear Elmer,

Thank you for leaving a 5 star review for us.

We are happy to hear that you found our team easy to talk to and that you received the help you needed.

Our best wishes with your new found HGV career and if there is anything else we can help you with, please let us know.

Kind regards,

Patricia
Customer Service Manager
Specialised Training

Rated 4 out of 5 stars

Informative in helping me to follow the…

Informative in helping me to follow the right necessary way in which I should go to achieve my pass rate.

January 6, 2020
Unprompted review
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Reply from hgvtraining.co.uk

Dear Evrin,

Thank you for leaving a review for us.

We are pleased to hear that you are happy with the services provided.

Good luck with your new career and if there is anything else you need, please feel free to contact us.

Kind Regards,

Alex
Customer Services
Specialised Training

Rated 5 out of 5 stars

Customer service Ammar

The person that helped me with all my queries is called Ammar and would love to put him forward for anyone with any questions queries or issues he was brilliant in dealing with my questions and sorted my module 4 cpc test and my HGV lessons out very efficiently

January 3, 2020
Unprompted review
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Reply from hgvtraining.co.uk

Dear Anthony,

Thank you for leaving a 5 star review for us.

We are happy to hear that you found our team easy to talk to and that you received the help you needed.

Our best wishes with your new found HGV career and if there is anything else we can help you with, please let us know.

Kind regards,

Patricia
Customer Service Manager
Specialised Training

Rated 5 out of 5 stars

Always been helpful

Always been helpful. Fast and friendly service. Would recommend to anybody wanting to become a hgv lorry driver

January 2, 2020
Unprompted review
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Reply from hgvtraining.co.uk

Dear Steven,

Thank you for your 5 star review and recommendation.

I am glad you've had a great experience with using our services.
Our best wishes with your new found HGV career.

Kind regards,

Alexandra
Customer Services
Specialised Training Services

Rated 5 out of 5 stars

Specialist HGV Training were excellent…

Specialist HGV Training were excellent from the first phone call to sign up with them to the last phone call once I had passed all my tests. It took a good 5 months to get through from beginning to end passing first time in the tests, I mention this because some people will say you can quickly get it all done in a matter of weeks but that doesn’t seem to be the case . I would highly recommend this training team as they are always willing to help and very clear in all they say. Many thanks to everyone at specialised HGV training team

December 21, 2019
Unprompted review
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Reply from hgvtraining.co.uk

Dear Ryle,

Thank you for leaving a 5 star review for us.

Yes, when you do the Back to Back (both Category C and C+E), it can take a bit longer especially also to allow the DVLA to update your licence. We can see that you passed everything first time and consequently as a reward you were refunded your Pass Protection back!

We are pleased to hear that overall you were satisfied with our services and that you have experienced a great journey throughout the training with our team.

Our best wishes with your new found HGV career and if there is anything else we can help you with, please let us know.

Kind regards,


Patricia
Customer Service Manager
Specialised Training

Rated 5 out of 5 stars

HGV Training

Thanks for your great help in getting me through all the training to pass my theory and hazard spotting, I would recommend you to anyone that wants to do there HGV training , Your Sincerely William Campbell

December 20, 2019
Unprompted review
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Reply from hgvtraining.co.uk

Dear William,

Thank you for leaving a 5 star review for us.

We are pleased to hear of your recent experience with us and that you are happy with the services.

Good luck with your new career and if there is anything else you need, please feel free to contact us.

Kind Regards,

Patricia
Customer Service Manager
Specialised Training

Rated 5 out of 5 stars

I was supported and helped all the step…

I was supported and helped all the step and could not go through this without your help ..tanx and God bless

December 20, 2019
Unprompted review
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Reply from hgvtraining.co.uk

Dear Enzo,

Thank you for your 5 star review.

We are pleased that you are happy with the services and the excellent service experienced with the team.

Good luck with your new career and if there is anything else you need, please feel free to contact us.

Best regards,

Patricia
Customer Service Manager
Specialised Training

Rated 5 out of 5 stars

Recommended

December 20, 2019
Unprompted review
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Reply from hgvtraining.co.uk

Hi John,

Thank you for your 5-star review :)

Thank you for choosing Specialised HGV training for getting your Class 2 licence. Please keep in touch with our recruitment team (MANPOWER) for more details on the driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get up to £100 cashback each time you recommend us :)

Kind regards,

Angel
Specialised HGV

Rated 4 out of 5 stars

Good company

Helped me get my class 2 licence

December 20, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hi Ian,

Thank you for your positive review :)

Thank you for choosing Specialised HGV training for getting your Class 2 licence. Please keep in touch with our recruitment team (MANPOWER) for more details on the driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get up to £100 cashback each time you recommend us :)

Kind regards,

Deqa
Specialised HGV

Rated 5 out of 5 stars

Friendly Staff

Friendly Staff. Very help full. Excellent service. I recommend 100%. I happy to hold C+E Licence. Thanks all HGV TRAINING team:)

December 20, 2019
Unprompted review
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Reply from hgvtraining.co.uk

Hi Powel,

Thank you for your 5-star review :)

Thank you for choosing Specialised HGV training for getting your Class 1 licence. Please keep in touch with our recruitment team (MANPOWER) for more details on the driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get up to £100 cashback each time you recommend us :)

Kind regards,

Jorge
Specialised HGV

Rated 5 out of 5 stars

As I passed all tests the first time I…

As I passed all tests the first time I think that everything was handled professionaly and with courtesy, the only part that is possibley not in specialised control is the time it takes between modules, so thankyou , I appreciate getting me through all things first time.

December 18, 2019
Unprompted review
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Reply from hgvtraining.co.uk

Dear Jon,

Thank you for leaving a 5 star review for us.

We are glad to hear that you are satisfied with the services that we provide and congratulations on passing your tests.

Our best wishes with your new found HGV career and if there is anything else you need, please feel free to contact us.

Kind regards,


Patricia
Customer Service Manager
Specialised Training

Rated 1 out of 5 stars

Worst experience in my entire life to…

Worst experience in my entire life to join on line people who you never see or know to scam you in £5000 contract in monthly payment before getting the license and even the job.
Real waist stressful and a bully company for their money with their emails and texts requesting their money payment or debt collectors by your doors.
Never trust hgv on line training may be going to real decent centre on the field more secure to those on line scams.

December 18, 2019
Unprompted review

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