Homefair Blinds Reviews 2,192

From booking for measuring to fitting excellent service . professional friendly service

Sales rep visited us early Jan with nice sample books and "great" offers. 2 days later when we tried to order we were told that the fabric we had selected was discontinued "a few years ago". Chose a different fabric to then be told one of our windows was too wide.
3 days before fitting appointment they phoned to say the blinds hadn't arrived and they would have to cancel the fitting. Next day they phoned again to say the blinds had arrived and could they keep the fitting appointment.
Fitter arrived and put up the blinds he had been given but we have a gap in the conservatory because we are missing 1 blind but we do have the brackets for it !
Nobody can tell us why a blind is missing or what they are going to do to get it sorted.
First time we used one of the bedroom blinds the wand and 2 vertical slats fell off.

Pay a bit more and get a good company to do the job

Joanne & Dave have gone out of their way to help us with our after sales care today.
Such friendly and professional attention to our problem.

I recently had some new window blinds fitted.i Gave Homefair Blinds a call a very nice Lady arranged for a Gentleman to call the very nice Gentleman Measured for the new window blinds. and Gave me a quote and arranged for the new Blinds to be fitted.a very friendly nice man then came out and fitted them really quickly Excellent job.very happy thank you.

I would like to give the service a 10 but unfortunately dosent allow me to . From the second you call up to the final fitting absolute perfection thankyou

Love my new roller blinds went for grey & white good quality nice matreil would buy again from you man who fitted was very helpful in helping me do payment on my phone very polite & freindly

Quick to come and measure up.
Lots of choice on blinds. Very competitive prices. Friendly and helpful service. All installed within 2 - 3 weeks - really pleased.

On my first visit for the measurement, I was told that don't worry we will take your old blinds away free of charge, we can also measure the other windows that you want blinds for. On the fitting, I was told, sorry we don't take them free of charge, but I can take them for a fiver, also the plinth at the top of the blinds is loose and has been cut short, the old blinds were put on my sons white bedding, which left really dusty marks on the quilt cover (after all who cleans at the top of internal blinds where you can't reach?) I rang the shop and have been told to send in an email. Not very happy. After speaking to the shop on the phone, I have had to send 2 video's, 1 picture of the windows. To be told the service centre think that its ok, not only does the plinth run short but is not fixed properly, nor have they mentioned the old blind left on a white duvet which left dust marks all over it!!!!

Worst service ever.
Blinds to be fitted, one came and couldn’t be fitted because of wrong fittings, date was rebooked for a week later,I had to take a day off work, no show at all that day only to be told the guy who was surpose to come called in sick and they forgot to call me.
I have used this company before and had problems with blinds, fixing came loose, thought I would give them another go.

I called and Emailed them they didn’t want to know.
Wouldn’t recommend them.

Very reliable, had them before. Would always recommend them. Excellent blind, well fitted. Thank you

Brilliant service from measuring to 7 days later fitting my blackout blind in main bedroom. I will always recommend Homefair Blinds, I have Roman blinds, plastic venetian blind all from Homefair.

Great prices exceptional service from initial chat to survey to pricing to installation !!! Great team well done all !! Also while dealing with an elderly vulnerable woman really well !! Thanks before your help !!

Great service professional service clean fitting and prompt. Many thanks, would recommend to friends and family.

The young man was very nice and he phone me to let me know that he was runing late every time i get so.e blines from here there are very help full all the time

After visiting the shop in Bishop Auckland, to arrange for someone to come and measure up and give pricing for requirements. With time and date sorted out. I was treat with politeness and respect by each staff member of the team. A great job done by all. Thank you.

Initial visit for design and measuring was excellent. Communication with the head office was excellent and installation was quick, efficient and left everywhere clean and tidy.
The blinds are really good quality too!

Excellent service from this great company quality product at a great price

Excellent service. Home measure was quick, efficient and informative. Fitting was done the following week. Again, the service was excellent. Very happy with the result.

They were more expensive than other companies that quoted, but I went with them because I thought they were selling a quality product. I was wrong!!

The roman blinds they fitted were faulty (misaligned and at an angle) - so they took them away for repair. They returned them a week later, but they are still just as bad. Despite being at an angle, they have told me that they are within an 'acceptable tolerance' of misalignment (!) - and there's nothing more they can do!!!

Terrible company to deal with.

Excellent service .
Highly recommended.