HomeProtect USA Reviews 93

She was very nice and very kind to me and she asked me and assured me that they are going to do anything to help me and make sure that I can do everything for myself , she understood my disability and my family life and that I was very grateful for everything she said and told me to help me with my house repairs because it isn’t paid for by my insurance and to make sue I absolutely didn't need anything for your services 🙏👍

Jarred explained everything very well add very l easy to work with. Seem very confident and comfortable with his presentation.

The customer rep was very courteous and caring. She provided answers to my concerns and put me at ease.

Horrible people on the phone. I want to get rid of my policy with them (because I got a different one), but they won't let me out. They say "Oh, but you don't have that much left"; I say that I got a different policy, they want to know who I got it with, I told them they don't need to know. They are STILL there, but I'll see what I can legally do to get them to go away.

This is the worst. A complete sham. Website and customer service says 100% complete home coverage. When I tried to use it after paying for a year there was an extensive list of things NOT covered. How are you 100% home coverage and not cover anything? Complete waste of money.

This company is the worst; they lied to you. I got a home warranty, and when I tried to use it, everything was limited and super expensive compared to others. My biggest mistake was not looking for more home warranty companies.

Informative, not pushy - HOWEVER... Look at your reviews! It looks like you're no better than Choice who you and other salesmen trash...
Now I wish I had contacted American Home Shield who appear to be the ONLY reputable Home Warranty Company. According to the Better Business Bureau - there have been 42 complaints closed in the last 3 years and 38 complaints closed in the last 12 months!!!

Very knowledgeable. Kind voice and answered my questions. Thanks so much.

This company is a scam I do not advise anyone to use them. None of the representatives are fully aware of anything one rep told me one thing another told me something different!

This company is a scam. They are dishonest to the core

SCAM! High pressure 'the sky is falling' sales technique for overpriced undervalued service. I've repeatedly told them to remove me from their mailing list and they respond by mailing me more often. As a sure sign that they are shady they avoid giving out address information for the company. Avoid them like the plague.

He was very nice and explained to what my my problem was on my spa..👍👍

Deja was accommodating and easy to talk to. I was really appreciated her patience and how genuinely nice she was on our call. She was great.

Everything was great. Phone was good, voice was good, service was good, everything was good

This company sent me a letter that appeared to be from my home warranty company claiming that the warranty was about to expire with a "deadline" to renew. I called the number and was given a price totaling over $4000, with an initial payment of $495 and $315 a month for a year. They claimed that the company I had purchased my warranty from was not accredited and that they had an "A+ Rating with the BBB" I found neither was true.
They are NOT accredited and have a C+ rating with the BBB. And the company I had a current plan with has an A+ rating with the BBB. I do not like being lied to. NEVER DO BUSINESS WITH A COMPANY THAT LIES UPON FIRST CONTACT.

The installer was professional and efficient!

Very nice explanation I understood, went over coverages and cost.

My experience with Shaun was excellent, I hope all of your reps are as polite as he was. If I need to call again I hope I get him again.
Thanks V