HomeProtect USA Reviews 93

My heating and cooler company said they would not take my Home protect plan I need to pay in full and collect payment myself, When I call home protect to cancel my plan I got so much crap from the representative and also the manager Cody. Like a used car salesman only worse. When I said I would contact the BBB and my attorney they finally said they would cancel my plan, but refused to send me any confirmation of canceling. I am contacting my credit card company now to stop any more charges for the plan. Buyer beware this is a scam and very unfriendly when you have a problem. The charges on my card are also listed as a different company name and address Plan Auto/Home in IL.

High pressure technics like being at a used car lot. Only wanting to make a sell. Don't listen just sell! Terrible if you try and cancel they don't listen just keep trying to sell.

She explained everything easy so I can understand

Miss Laporsha was very professional and help me understand that a home insurance is very important. She also listen to the things that I had to share with her.

Very good enjoy talking to him.

Paul was very knowledgeable helpful & professional! Thank you fir your helpful deposition and caring attitude!

I was very pleased with the way that Travor helped me he did a Grate job so thank you again Travor God bless you always.

Adam Hill was very helpful, he knew what I needed and connected with his immediate Supervisor.
He is an outstanding worker for your company.
He gets an A+ from me (Lunda Hulsey).

they buy lists from somewhere. I have no loan or warranty on my home ever. They said my warranty was expiring. Some people will fall for this scam. They need to be investigated by the attorney generals for deceptive advertising. When I mentioned that I did not have a warranty expiring they acknowledged they were just trying to sell new warranties.

We are checking into buying a home warranty program with HomeProtect USA, and I spoke to their customer service person one time last week to gather info. Called back again today to clarify their program and what they were charging. They pressured me into signing up and when I told them that we are on a tight budget and that I wanted to talk with my husband and double-check our budget, the man I spoke to said that was just excuses and that he didn't understand why I needed to check my budget or talk with my husband. He said that because this was the 2nd time that I've called he has to "close my file" if I don't sign on literally today, right then and there, over the phone. WOW. JUST WOW. Okay, yes, PLEASE SIGN ME UP! I CAN'T WAIT TO GIVE MY MONEY TO A COMPANY THAT SHAMES ME FOR WANTING TO MAKE AN INFORMED, SMART DECISION! I said, well, I need to do what I have to do to make a good decision so if you need to "close my file," then be my guest. They will not be hearing from me again.

I had a very positive experience with Ben, kind, friendly and most hopeful. A pleasure to deal with a pleasant representative.

Had a great experience with Ben to setup my home warranty.

Benjamin was very helpful in explaining my contract information to me.

Had no issues in dealing with Steve. Very helpful.

He was very helpful and explained everything to where we understood.

Today I communication with two gentleman from this particular company. The first one, I felt was too pushy with his words. The second one felt me out. He listened to me even though I would interrupt him often, but he gave me speech. He used his personal life lessons and allowed to share mine. At the long run I knew he only wanted what was best for me. He is a very sensible sales person, a people person with a great heart, and best of all a super listener. Thank you sir.

Paul was polite and courteous, and answered any questions we had.

He did very well and got me to the right person very quickly. Everything went great , Thank you