Home Sofa Company Reviews 255

Process was quick and easy, will see when we will receive

Very efficient delivery, and the friendly delivery boys put it together and removed the packaging. First class service 😁

Why didnt i find this company earlier!! I had to cancel my sofa with SCS and order from here just to save £300!

Good priced sofas and great quality sofas everything went fine with me, i went for the Bishop and it is very good quality

Shocking customer service. I was refused a return and exchange for another sofa within a week of receiving because the courier's took the packaging away without asking. Even after I queried this with the couriers, they said - it's just part of the service. The advisor I spoke to said they had asked me first because they're trained to... So I've been called a liar??! I've been waiting for a manager call back but as expected, this hasn't happened! I was very pleased with the service until I was refused a return - that I'm fully entitled to! Clearly this company do not care about the service they provide to customers.

My wife was looking for a tan 2 seater she came across your add and fell in love with leather suite straight away so much she has ordered 2 and saved us 660 want a bargain

I made a mistake in ordering a RHF sofa instead of a LHF sofa. I called up ,(didn't get through for about 2 days though) when I did get through to someone they amended my order for me and sent out the one I needed. Very grateful. Was nervous because I read a few bad reviews but to be honest the service was great

Ordering was easy and did chat by text about delivery day ..All has gone well so far just awaiting delivery of sofa hopefully in the allotted time

This company has the cheapest sofas i have ever seen in my life. At first i didnt want to believe then i done a bit of shopping around, i ordered the Hoxton range as i saw on Scs and these guys were cheaper faster and their customer service was fantastic, thanks to Wahid what a great chap, we had a great blast on the phone, its hard to a find a company know these days where you can actually just talk instead just selling something, i will be recommending this company to all my family and friends if there ever need new set of sofas. The delivery was best part, so easy, i was panicking thinking it wouldn’t fit but these knew exactly what they doing. So happy i across this company.

I always believe a good company is based on how they serve their customers and being fair. I had a slight issue with my Baxter 2 seater sofa after having it for 5 months the after care person gave me a replacement cushion and free fabric care kit

Quality sofa cheap prices compared to others I’ve seen online cant complain i guess better than waiting 6 months like i did before with DFS

Brilliant service we love our new sofas great quality at a fab price

Ordering was so easy and the Quincy sofa is perfect for me cant wait for my delivery on friday so stoked!!

I had two experiences with this company and the first time round was perfect my Ferguson Corner sofa arrived in time and in perfect condition then i decided to order the footstool later so i did and it arrived on time but the legs were to the footstool was damaged, they did send out full set of legs but apart from that good sofa good price thanks lads

I ordered my sofa online about 2 weeks ago and got the delivery today, everything was fine, i got updated with emails and texts and i then got tracking details to track the drivers who were very helpful but overall fantastic sofas good quality and good customer service i am happy

Received my sofa in time but had an issue with one of my cushion which the after care team immediately resolved with a swift solution. Great customer service and fantastic quality sofas at a fair price. Well done thank you

I have not yet received the item as have just ordered it but my experience so far with your firm's website has been very good.

Ordered sofa online with confidence in their distance selling act and 30 day no quibble return guarantee. When the sofa arrived, the sofa itself was lovely and decent quality, however, when unpackaged and assembled, we realised it was much too small for the space so called them immediately to ask if we could return it or exchange it for an alternative sofa, we were told we couldn't as we had removed the packaging. I don't really know how you can properly try out a sofa without removing packaging and sitting on it. But they said the returns policy does not apply if any packaging has been removed. Their customer service was shocking, no replies to our emails. Never again!