Easy to order. Website misleading as said delivery in about a week when ordered but then once paid turned out to be 3 or 4 weeks. But delivery company brilliant. Once I had been given a date everythin... See more
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Very pleased with my new sofa 🛋. Delivery courier company not so helpful but home sofa company always responded promptly to emails and requests. I'm always wary about buying online without seeing or... See more
Company replied
Price was 20% better than SCS for same item. Communication initially a bit lacking but once item ready, emails and phone calls, to confirm delivery date. Delivery was exactly when stated, courteous a... See more
We ordered 2 Chesterfield sofas from here just before Christmas which arrived within a few weeks (quicker than estimated delivery date). The sofas are beautiful and well made. We were kept up to dat... See more
Company replied
Company details
Written by the company
Home Sofa Company is an exclusive online sofa discount stockist, we retail a wide range of sofas, corner sofas, recliners, couches and many more living room seating products to make your house feel like a home. We put quality and customers first, all our sofas are designed & manufactured right here in the UK. Each one is hand-picked ensuring its passes our 5 point premium quality control & customer service standard. Our dedicated two-man fast free delivery service enables the choice to opt in for FREE standard delivery, express or special next day delivery. We believe trending and upscale sofas along with great customer service should be affordable to all.
Contact info
24-26 Regent Place, Izabella House, B1 3NJ, Birmingham, United Kingdom
- 0333 224 4808
- sales@homesofacompany.co.uk
- homesofacompany.co.uk
Great Sofa Company
Ordered a fairhurst 2 and 3 seater sofa,would like to say what a service i was given,i only ordered them 5 day's before delivery.The sofa's are lovely plus you got 2 cushion's for each sofa,plus a spare set of leg's.The delivery day came and everything was perfect,the delivery men were great,they brought them into the house,unpacked them and also took all the rubbish away with them,they were great.Could'nt fault anything.Would certainly recommend Home Sofa Company.Nearly forgot to say,they were also a great price.👍👍
April 5, 2022
Unprompted review
Love my 3 seater the delivery guys were…
Love my 3 seater the delivery guys were really helpful and polite
April 4, 2022
Lovely sofa at a very reasonable price
We love our left hand Quincy sofa. Very good quality for the price and have had lots of compliments on it from friends. It’s comfortable and the fabric is soft but practical. It was delivered in 9 days. The two men who delivered it were great and managed to manoeuvre it through a very tight entrance way. We were a bit concerned ordering from a company that we had never heard of before, but if you’re looking for a cheaper sofa that will be delivered super quickly then this is the place for you!
April 3, 2022
Unprompted review
I placed my order eight days ago and…
I placed my order eight days ago and the sofa arrived in time as they said it would the grace sofa is very comfortable and very very nice soft fabric the delivery drivers were awesome they brought it into my room of choice assembled and unpacked my sofa will be back to order 3 seater very happy customer
March 26, 2022
Unprompted review
I like the sofas but delivery drivers…
I like the sofas but delivery drivers let you down. I asked them to put legs on my sofas they said legs are already attached and there are better. They didn't take packaging away. Hence 2 stars.
March 24, 2022
Unprompted review
Reply from Home Sofa Company
Hi Barbra
Hope you are well.
Thank you for taking the time to leave us a review.
I am glad to hear you like our sofa, but I am extremely sorry to hear the level of service received by our couriers was not as expected, and in no way does this reflect the level of service we offer to our customers.
I will be sure to pass this feedback on to our team and couriers to help improve moving forward.
Kind Regards
Paul Smith
HR Customer Service Team
@ Home Sofa Company
Great price and free delivery of my sofas in 1 week!
The delivery time (1 week) and price (£704 with free delivery) for my 3 and 2 seater Baxter sofas was much better from Home Sofa Company than with other suppliers. SCS was £830 + £69 delivery fee with a 3 week waiting time. Dunelm was £1,000 + £10 delivery. Would definitely recommend them and use them again in future.
March 16, 2022
Very happy with the sofa and service…
Very happy with the sofa and service was excellent.
March 16, 2022
Unprompted review
I called and ordered the Mellors corner…
I called and ordered the Mellors corner sofa as i saw the same one on scs but this website was cheaper, they delivered in 5 days what can i say the sofa itself is exactly as description and highly decent quality, the delivery men were on time and kind, i will be back to order the footstool & armchair
March 12, 2022
Unprompted review
Great and easy purchase
Great and easy purchase. The sofa was delivered outside of the original delivery window I was promised, but better late than never. It has arrived, and I love it!
March 11, 2022
Unprompted review
The delivery men were very good and i…
The delivery men were very good and i really appreciate the hard work carrying two sets of corner sofas up 4 flights of stairs, we live in new build with no lifts but so nice wide stairs, the sofa itself, i brought the Quincy and is exactly as described the quality is fantastic.
March 11, 2022
Unprompted review
Delivery was brilliant
Delivery was brilliant, but the sofa itself is not as good as I imagined. The smell (chemical type) is quite intrusive too. I had to leave the door open all day. The length is 4 cm shorter than the specification said. But overall, it is alright for a sofa at this price.
March 11, 2022
The two guys that delivered the…
The two guys that delivered the furniture were excellent. They had to carry the setee up three flights of stairs and then put it together. We'll done.
March 11, 2022
Great quality sofas and efficient…
Great quality sofas and efficient service throughout. Would definitely recommend.
March 11, 2022
Sofa is smaller than I expected
Sofa is smaller than I expected, but still perfect. Looks exactly like it did on the website, super comfy, and the delivery was fast and seamless
March 10, 2022
Terrible quality sofas
Terrible quality sofas. Two sets of sofas delivered both sets were faulty with safety issues. They are now not interested in process of taking them to court and have reported them to trading standards
March 10, 2022
Reply from Home Sofa Company
Hi Matt
Hope you are well.
Thank you for taking the time to leave us a review.
I am extremely sorry to hear this about your sofa, we always aim to resolve any issues we have in the best possible way.
And I have had a look in to your matter and can confirm we have taken the relevant steps to ensure your claim has been dealt with accordingly.
I can confirm we have sent out a technician to inspect the issue with your sofa, and no faults were found. So we have also decided as a goodwill to replace the sofa to see if the issue can be resolved. And it has been made clear to us by the technicians report that there is no issues with your sofa but perhaps your carpet/flooring.
Once again, I do apologies for any inconvenience caused to you.
Kind Regards
Paul Smith
HR Customer Service Team
@ Home Sofa company
Good service and quality
March 10, 2022
Worst shipping ever
Worst customer service and misleading shipping times. Would not recommend ordering from this small family business.
March 10, 2022
Reply from Home Sofa Company
Dear Holly
Hope you are well and thank you for taking the time to leave us a review.
I am sorry to hear you feel that way about us and your experience with our couriers delivery service. Please accept my sincere apology on their behalf.
Here at Home Sofa Company we aim to offer the best quality sofas and service with a quicker delivery lead time than any other retailer, and we still continue to lead in this area.
We do however appreciate time to time some delays can occur that are not within our jurisdiction or events out of our control.
And I'm sorry if this has happened with your order.
I can see we have dispatched your order with our couriers within 2 days of ordering and was due for delivery thereafter very soon. But a confirmed delivery date was rejected by you, and you added a note requested to have delivery at a later date.
Once again, I do apologies for any inconvenience caused to you.
Kind Regards
Paul Smith
HR Customer Service Team
@ Home Sofa company
Good online company got my sofa…
Good online company got my sofa delivery in 10 days cancelled with ScS was waiting for over 4 weeks but home sofa company delivered alot faster
March 10, 2022
Unprompted review
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