While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Mattress is 3 years old and is now lacking any support and the springs rub together so noisy that they wake me up. It was not cheap so I am hugely disappointed.

Rated 1 out of 5 stars

Do NOT order from the HOMYLINK Web site. They are a Chinese company using various agents to distribute their products. The agent our order dealt with DID NOT deliver mattress even though we had a... See more

Rated 3 out of 5 stars

The mattress is lovely, in fact its our second (the first purchased through Amazon). The communication from HomyLink is absolutely diabolical. When you purchase and pay you are promised a link to trac... See more

Rated 2 out of 5 stars

Where's the mattress that I paid for it a week ago? I've got a reference number to track it that it doesn't match or recognise any where from carrier or logistics companies 🤔. I have no clue wher... See more

Company details

  1. Mattress Store

Information provided by various external sources

Homylink is a mattress online shop for your best night of sleep. Enjoy great selection & Lowest price & Fast shipping. Offer Single & Double Pocket Sprung Memory Foam Mattress


Contact info

1.9

Poor

TrustScore 2 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good shopping experience!

I had a good experience with Homylink. The site gave me a discount code which was much appreciated, the ordering process was quick and simple, and delivery was reasonable when considering the COVID-19 lockdown.

The mattress itself is very comfortable and a great balance of firmness and softness.

April 30, 2020
Unprompted review
Rated 5 out of 5 stars

Quick Delivery, Excellent Mattress

The mattress only took about 2 days to arrive, which considering the current situation is extremely fast. It's the most comfortable I've been in years, I'm very happy with my purchase.

April 25, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service, superb mattress.

Excellent service! The mattress arrived the day after I ordered it. The mattress is superb, very easy to set up. Very comfortable and the 1st night on it was great!

April 17, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend.

I did a lot of online research before buying this mattress. I’ve always found memory foam too hot in the past but wanted something that would provide the comfort of memory foam without the heat. So far this mattress has been brilliant. It’s perfect for me (firm but not rock solid). It was delivered just over a week after ordering and I love the way it transforms once it comes out of its box. I would highly recommend this to anyone looking for a new mattress.

March 4, 2020
Unprompted review
Rated 5 out of 5 stars

Great bed

Great bed, good quality for the price and came quickly over the holiday period

January 1, 2020
Unprompted review
Show reviews in all languages. (49 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look