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Review summary

Created with AI, based on recent reviews

Looking at 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent user experience, highlighting the platform's ease of use and intuitive design. Many appreciate the robust features available, especially considering the competitive pricing, which is often described as unbeatable. The customer service team is frequently commended for being highly responsive, helpful, and knowledgeable, making the setup and ongoing management much smoother. The service itself is seen as efficient and effective, with many users noting how it streamlines their rental management processes. However, some customers have experienced minor issues with integrations, such as syncing with certain platforms like Vrbo or the time it takes for pricing updates to reflect across all channels. A few also mentioned a learning curve when first getting started, and some suggested improvements for customization and language options.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use, intuitive... See more

Customer service

Users describe positive interactions with customer service, highlighting its excellence, responsiveness, and... See more

Website

Reviewers express satisfaction with the website features, highlighting the ease and speed of creating a... See more

Price

Reviewers highlight positive aspects of price, consistently praising its affordability and value. Many... See more

Service

Customers had positive experiences with service. Many reviewers found the service to be fast, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ever since I started using Hostex, my short-term rental management has become much more efficient. I also now have my own booking website, which makes my business look far more professional. H... See more

Company replied

Rated 5 out of 5 stars

Once you have multiple vacation rentals, this makes managing them much more convenient. If you have any questions or run into anything you’re unsure about, their staff will patiently help and guide yo... See more

Company replied

Rated 5 out of 5 stars

Excellent value STR bookings platform. I switched to Hostex from another platform which was getting bloated and too expensive. So glad I did. It's fully scalable from one property to tens of prope... See more

Company replied

Rated 5 out of 5 stars

Setting up a PMS for the first time is stressful. You quickly learn you need to complete your setup and publish on a channel (like Airbnb) before fully entering all your info. Mistakes happen, deadl... See more

Company replied


Company details

  1. Software Company
  2. Business to Business Service
  3. Holiday Accommodation Service
  4. Short Term Apartment Rental Agency
  5. Vacation Rental

Written by the company

Hostex is the most cost-effective cloud-based PMS for vacation rentals, trusted by over 84,000 global hosts. Priced at just $4.9 per room/month. Hostex simplifies operations through seamless integration with major platforms including Airbnb, Vrbo, Expedia, Houfy, Trip.com, and Google Vacation Rentals. Core Features: 1. Unified Channel Management Automatically update pricing/availability across all connected platforms. Our real-time calendar synchronization eliminates double bookings when reservations occur on any channel. 2. AI Automation Tools - Inbox aggregates inquiries from all platforms - Auto-responds to 89% of routine guest questions - Triggers check-in/out reminders and maintenance workflows 3. Direct Booking Site Builder Create commission-free booking sites in one click (no coding/fees required) with automatic Google Vacation Rental synchronization. 4. Team Collaboration Create sub-accounts with customized permissions for cleaners, co-hosts, property managers, or accountants. 5. Cleaning Tasks Automated task assignments ensure timely turnover between bookings. 6. Full-featured Mobile App Allow you to manage every aspect of your short-term rental business on your smartphone. ———— Hostex delivers the most cost-effective short-term rental management, starting at $4.9/month per room. Enjoy a 15-day free trial followed by industry-low pricing accessible to individual hosts and large portfolios alike.


Contact info

4.8

Excellent

TrustScore 5 out of 5

207 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Best software for short term rental property manager

Best tool to automate messaging, assigning tasks and reviewing guests, saving me tons of time and energy! Its team accounts with specified permissions are the best portal for owners. It also supports multi-inventory listings on Airbnb, Booking and Agoda, which shares my burden of managing more than 15 properties in one building. Hostex is my Dream Helper!

November 8, 2022
Unprompted review
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Reply from Hostex

Thank you for your support and encouragement, we will strive to do better and better!

Rated 5 out of 5 stars

The best vacation rental management…

The best vacation rental management system I've seen! You definitely need to try this one! Hostex's unified inbox, channel manager, automated messages and pricing tools can meet all your needs for the business management.

October 11, 2022
Unprompted review
Hostex logo

Reply from Hostex

Thank you for your lovely comments, I'm glad Hostex could help you.

Rated 5 out of 5 stars

Hostex has all the necessary features…

Hostex has all the necessary features to manage multiple properties across OTA. Real-time sync between calendars on different channels, not worry about double bookings anymore.

August 13, 2022
Unprompted review
Hostex logo

Reply from Hostex

I recommend that you should also try Hostex's automation features which can automatically reply to guest inquiries, automatically send messages to guests, automatically send and respond to reviews, automatically assign cleaning tasks, etc.

Rated 5 out of 5 stars

Love this software, I will recommend it to my peers and friends

Great software for my b&b rentals to grow the business and sync all the channels. I no longer have to hop back and forth from different websites, I just need to open Hostex to manage all my listings.

June 24, 2022
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for this great 5-star review, Joyce! We are so happy to hear that Hotex has helped your business develop!

Show reviews in all languages. (207 reviews)

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