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Review summary

Created with AI, based on recent reviews

Looking at 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent user experience, highlighting the platform's ease of use and intuitive design. Many appreciate the robust features available, especially considering the competitive pricing, which is often described as unbeatable. The customer service team is frequently commended for being highly responsive, helpful, and knowledgeable, making the setup and ongoing management much smoother. The service itself is seen as efficient and effective, with many users noting how it streamlines their rental management processes. However, some customers have experienced minor issues with integrations, such as syncing with certain platforms like Vrbo or the time it takes for pricing updates to reflect across all channels. A few also mentioned a learning curve when first getting started, and some suggested improvements for customization and language options.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use, intuitive... See more

Customer service

Users describe positive interactions with customer service, highlighting its excellence, responsiveness, and... See more

Website

Reviewers express satisfaction with the website features, highlighting the ease and speed of creating a... See more

Price

Reviewers highlight positive aspects of price, consistently praising its affordability and value. Many... See more

Service

Customers had positive experiences with service. Many reviewers found the service to be fast, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ever since I started using Hostex, my short-term rental management has become much more efficient. I also now have my own booking website, which makes my business look far more professional. H... See more

Company replied

Rated 5 out of 5 stars

Once you have multiple vacation rentals, this makes managing them much more convenient. If you have any questions or run into anything you’re unsure about, their staff will patiently help and guide yo... See more

Company replied

Rated 5 out of 5 stars

Excellent value STR bookings platform. I switched to Hostex from another platform which was getting bloated and too expensive. So glad I did. It's fully scalable from one property to tens of prope... See more

Company replied

Rated 5 out of 5 stars

Setting up a PMS for the first time is stressful. You quickly learn you need to complete your setup and publish on a channel (like Airbnb) before fully entering all your info. Mistakes happen, deadl... See more

Company replied


Company details

  1. Software Company
  2. Business to Business Service
  3. Holiday Accommodation Service
  4. Short Term Apartment Rental Agency
  5. Vacation Rental

Written by the company

Hostex is the most cost-effective cloud-based PMS for vacation rentals, trusted by over 84,000 global hosts. Priced at just $4.9 per room/month. Hostex simplifies operations through seamless integration with major platforms including Airbnb, Vrbo, Expedia, Houfy, Trip.com, and Google Vacation Rentals. Core Features: 1. Unified Channel Management Automatically update pricing/availability across all connected platforms. Our real-time calendar synchronization eliminates double bookings when reservations occur on any channel. 2. AI Automation Tools - Inbox aggregates inquiries from all platforms - Auto-responds to 89% of routine guest questions - Triggers check-in/out reminders and maintenance workflows 3. Direct Booking Site Builder Create commission-free booking sites in one click (no coding/fees required) with automatic Google Vacation Rental synchronization. 4. Team Collaboration Create sub-accounts with customized permissions for cleaners, co-hosts, property managers, or accountants. 5. Cleaning Tasks Automated task assignments ensure timely turnover between bookings. 6. Full-featured Mobile App Allow you to manage every aspect of your short-term rental business on your smartphone. ———— Hostex delivers the most cost-effective short-term rental management, starting at $4.9/month per room. Enjoy a 15-day free trial followed by industry-low pricing accessible to individual hosts and large portfolios alike.


Contact info

4.8

Excellent

TrustScore 5 out of 5

207 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Affordable and useful

I tried multiple property management tools and this is the best :) it's the most affordable too

October 21, 2025
Unprompted review
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Reply from Hostex

Thanks so much! Being called the best means a lot to us. We're glad you found us and appreciate you spreading the word!

Rated 5 out of 5 stars

We love using hostex for all our…

We love using hostex for all our properties. The software is easy to use and navigate. Other property management software had a steep learning curve that was frustrating to someone new to PMS. There isn’t a customer service to call but the virtual support gets back to you if you have any concerns. There are a few issues we’ve encountered with Vrbo syncing and pricelabs but it does notify us when these happens.

October 20, 2025
Unprompted review
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Reply from Hostex

Thank you so much for this fantastic review!

We're thrilled to hear that Hostex stands out for its ease of use and provides a smooth experience compared to other PMS.

Knowing we're making property management easier for you is what makes our work so rewarding. 🚀

Rated 5 out of 5 stars

I’ve been using Hostex for my…I’ve been using Hostex for my short-term rental properties

I’ve been using Hostex for my short-term rental properties, and it’s been a great experience. The platform makes channel management, guest messaging, and automation easy, all in one place. Syncing with Airbnb, Vrbo, and Booking.com works flawlessly, and the support team is responsive and helpful. The pricing is very competitive, and the features offered are excellent for the cost.

October 15, 2025
Unprompted review
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Reply from Hostex

Thank you for your wonderful feedback! We're thrilled to hear that Hostex has simplified your property management. Our team will be delighted to know they've been helpful. Reviews like yours motivate our team to keep improving.

Rated 5 out of 5 stars

Best apps for managing hotel

October 15, 2025
Unprompted review
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Reply from Hostex

Thank you for the great rating! We're glad to hear that Hostex is working well for your hotel management needs.

Rated 5 out of 5 stars

Recommend

I have looked at a large number of options before subscribing to Hostex.
I love their offering including:
- ability to create a separate independent site for the property, integrated with the Hostex platform to eliminate 3rd parties, with direct payment processing
- ability to manage multiple properties
- ability to automate messages with configurable fields

I love the Customer service which is timely and helpful

October 15, 2025
Unprompted review
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Reply from Hostex

Thank you for taking the time to share such detailed feedback.

We’re thrilled to hear that our direct booking website, multi-property management, and message automation features stand out to you.

It means a lot to know that Hostex met your needs after extensive research. We’re committed to continuing this level of support and innovation as we grow.

Rated 4 out of 5 stars

I like it a lot

I like it a lot, just that there are some features for us businesses that would be even better, like being able to print reservations, include if a direct reservation has paid or not, and calculate total price of the direct reservation automatically.

October 13, 2025
Unprompted review
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Reply from Hostex

Thank you for your positive feedback and practical suggestions! We've noted your need for features like reservation printing, payment status tracking for direct bookings, and automated price calculation. These are great ideas, and we'll share them with our product team for consideration. Stay tuned for updates!

Rated 4 out of 5 stars

The software has become increasingly…

The software has become increasingly useful in our daily operations. It helps us focus our attention on our guests by providing meaningful and well-organized information. I have the impression that this is only the beginning the evolution of the platform has just started, and it’s getting better every month.

October 13, 2025
Unprompted review
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Reply from Hostex

Thank you for your kind words! Our team is committed to continuous improvement, and we're excited to keep delivering valuable updates.

Rated 5 out of 5 stars

Being new in the STR business

Being new in the STR business, with a full time job, I needed to have a system that would automate everything from managing calendars, email communication, smart-lock codes, etc. I have only one property in a market that does not offer a big profit margin, so I cannot afford to pay big monthly fees for a PMS and I certainly can not afford extra commissions on my bookings . Hostex was the only PMS in my budget. The beginning was a bit rough, as I did not know the STR related lingo, I had quite a hard time navigating the platform, setting up my account, but the staff at Hostex was always a click away, offering assistance when needed. Having a PMS has made my side hustle possible. It makes me look professional with automated emails, it allows me to stay stress free at work, I would not have the time or the focus needed to stay on top of things when people are booking on two different platforms. I absolutely recommend Hostex for anyone getting into the STR business, especially if your budget is tight and you only have one property you manage. The top customer service and the assistance they offer have made my onboarding in this field possible and I am confident it is going to play an important part in my future growth. I have been a customer for about two months now and I can not picture myself doing what I do without Hostex.

October 12, 2025
Unprompted review
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Reply from Hostex

Thank you so much for sharing your incredible story. We're truly honored to be a part of your STR journey. Knowing that Hostex has helped automate your operations, provide peace of mind, and make your side hustle possible is exactly why we do what we do. Our team will be thrilled to hear your kind words about their support. Here's to your future growth—we're excited to be on this journey with you!

Rated 5 out of 5 stars

Can't beat the price

Can't beat the price !
Software is intuitive and easy to use.
Service is awesome. Super nice people and very proficient at resolving issues.

October 11, 2025
Unprompted review
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Reply from Hostex

Thank you! Comments like this make our team's day! Thank you for choosing Hostex. We're committed to providing a helpful and intuitive experience for all hosts.

Rated 5 out of 5 stars

Best value for money & top notch support

Best value for money compared to other platforms. Lots of things are included in the price, including a free website. Very user friendly interface. The support team is excellent and very thorough with their answers. Often including screenshots to guide you. Would recommend 100%

September 18, 2025
Unprompted review
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Reply from Hostex

Thank you so much for your wonderful review!
Your recommendation means a lot to us, and we’re committed to continuing to deliver excellent service and value. If you ever need anything or have suggestions, don’t hesitate to reach out!

Rated 5 out of 5 stars

Managing properties in 2 different countries

I manage two properties across two different countries, and I’ve relied exclusively on Hostex.io to keep everything running smoothly. From syncing calendars across multiple online travel agencies to handling dynamic pricing, gap management, and guest communications—Hostex has been a game-changer.

For the price, you honestly cannot beat it. For the service, it’s in another league altogether. Everything feels seamless and reliable, giving me confidence that my properties are always optimized and my guests are well taken care of.

If you’re a host looking for an affordable yet powerful property management solution, check out Hostex—you won’t be disappointed!

September 17, 2025
Unprompted review
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Reply from Hostex

Thank you so much for your amazing review!
Your kind words mean a lot to us, and we’re committed to continuing to provide seamless and reliable service. We appreciate you recommending Hostex to other hosts—it’s the best compliment we could ask for.

Rated 5 out of 5 stars

Best PMS for Boutique Hotels – Hostex.io Offers Full Features, Fast Support & Best Price

We are opening a new 10-bungalow boutique hotel and tested more than 10 different PMS platforms before choosing Hostex.io. It’s by far the best option we found!
• Unlike others, they offer a full free trial with all features included – no hidden restrictions.
• It integrates seamlessly with all major booking sites, saving us a lot of time and hassle.
• The support team is incredibly fast and helpful whenever we need assistance.
• Their pricing is the best in the market, while offering the same or even better features than competing systems.
• No pushy sales calls, no setup fees – just sign up and get started right away.
• The online platform is fast, intuitive, and bug-free, which has made our setup process stress-free.
• Integration with PriceLabs also works perfectly.

September 15, 2025
Unprompted review
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Reply from Hostex

Thank you so much for your thoughtful and detailed review! Your feedback is incredibly valuable to us and motivates our team to keep improving and providing the best possible service.
We look forward to being part of your journey and helping you achieve even greater success with your new hotel.

Rated 5 out of 5 stars

So far I'm pretty impressed by what I…

So far I'm pretty impressed by what I see. I want to change of PMS I have been using for years and I'm seriously considering Hostex. The support has been super responsive, their website support multiple localization even if not perfect yet, they have an AI that suggest messages that are relevant. They have everything I need. Good job!

September 12, 2025
Unprompted review
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Reply from Hostex

Thank you for highlighting our responsive support and AI messaging features. We're continuously refining these to make your experience even better.
If you have any questions, just let us know. We're here to ensure a smooth move for you!

Rated 5 out of 5 stars

Excellent software

Excellent software. Simple yet effective way of managing your listings. Frankly, this is a very cost effective way of managing your short term rental.
Highly recommended!

September 10, 2025
Unprompted review
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Reply from Hostex

Thank you so much for your kind words!

Your recommendation means a lot to us, it’s what drives us to keep improving.

If there’s anything we can do to make your experience even better, just let us know. Happy hosting!

Rated 5 out of 5 stars

Great PMS System, I am glad I switched!

I have been managing short term rentals for over ten years. In that time have used several large and small PMS systems. Every one has it's pros and cons. My benchmarks are reliability, ease of navigation on both computer and the app, fully functional from both (many are not), channel connections via api, price and last but not least, support.

Hostex does very well on all of them. Their platform is leapfrogging others with advanced features I have been looking for and not able to find on other platforms.

Their automations function very well with some very helpful features. There are some really great options they offer that I have been hoping for and not found until now.

We operate differently today that just a year ago and that has put a strain on our resources, they have features that have helped us use less people and more automation. That has lead to a better customer experience which is paramount in this business. Oh, and there is no extra charge for these features. That is huge to us with a large portfolio, others wanted large sums of money for inferior products that when we tried them they fell short.

I find Hostex reliable and very capable for my needs.

September 4, 2025
Unprompted review
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Reply from Hostex

We are truly honored by your thoughtful and detailed review. Coming from someone with ​years of experience​ in short-term rental management, your words carry immense weight, and we’re thrilled that Hostex meets your high standards.

We’re continuously working to leapfrog expectations, and feedback like yours fuels our momentum.

Thank you for trusting Hostex with your portfolio. We’re committed to supporting your growth every step of the way.

Rated 5 out of 5 stars

I've recently changed to this software

I've recently changed to this software. I find it very easy to use and customer service through their chats which I needed quite a bit getting set up we're very responsive. The only area where I feel they could improve is in their booking website it's a very basic site which works but would be nice if it had a little more design functionality. You can't beat their pricing.

August 27, 2025
Unprompted review
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Reply from Hostex

Thank you so much for your kind words and thoughtful feedback!

We truly appreciate your suggestion about enhancing the design functionality of the booking website. It’s something our product team is actively working on, and we’ll definitely share your input with them.

If you have any more ideas or need help as you continue exploring Hostex, just reach out. We’re here for you.

Rated 5 out of 5 stars

Getting started with Hostex has been a…

Getting started with Hostex has been a genuinely positive experience for us. The platform is intuitive, easy to navigate, and has integrated seamlessly into our operations. Even at this early stage, it’s clear how much value Hostex will bring in terms of efficiency and reliability, and we’re confident it will continue to play a key role in supporting our growth moving forward.

What has impressed us most is the balance between great technology and outstanding support. Hostex doesn’t just provide a platform, it provides peace of mind, knowing that everything has been designed with the user in mind. The onboarding process has been smooth, with features that are practical, well thought-out, and immediately useful.

Karl, in particular, has been instrumental in helping us get set up. His guidance and responsiveness have made the transition effortless, and it’s reassuring to know that this level of support is there when we need it. We feel we’re at the beginning of a long-term partnership with Hostex and couldn’t be happier with the start.

August 27, 2025
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Reply from Hostex

Daniel, we are truly grateful for your thoughtful and detailed feedback. It means the world to our entire team!

A special thank you for highlighting ​Karl; he’s an invaluable part of our support team, and I’ll make sure he receives your kind words.

We’re just as excited as you are about this long-term partnership and are committed to supporting your growth every step of the way.

If there’s anything you need as you continue exploring Hostex, don’t hesitate to reach out. Here’s to many more milestones together!

Rated 5 out of 5 stars

Hostex works best for my business so…

Hostex works best for my business so far. As a channel manager/pms, it offers all functions that I need and improves the productivity. The technical support team is awesome.

August 26, 2025
Unprompted review
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Reply from Hostex

Thank you for recognizing our platform’s features and support team. This is exactly what we strive for.
Let us know if there’s anything else we can do to make your experience even better. Wishing you continued success with your properties!

Rated 5 out of 5 stars

What's not to like about Hostex

What's not to like about Hostex? I put my budget and requirements into DeepSeek and Hostex came out #1. I can tell you it lives up to it's reputation. Great job team.

Just a feature request or 2. Preview on automated messages would rock my world. Also the direct booking needs improvement. My PayPal widget displays USD! So not useful ATM.

Support is great, feature set very good and for a small op like we have the budget is perfect. It delivers a great offering at a compelling price.

Thank and keep up the great work.

August 24, 2025
Unprompted review
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Reply from Hostex

Thank you for your kind words and valuable suggestions!

We’ll share your feedback with our product team for evaluation. While we can’t promise immediate changes, your input helps shape our priorities.

Let us know if you need any help anytime!

Rated 5 out of 5 stars

Great platform, could use some improvements

Pretty comprehensive features and very easy to use. Support service has been excellent. The direct booking integration could really use improvement, and I think smart lock integration should be included in the base subscription. But otherwise happy.

August 23, 2025
Unprompted review
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Reply from Hostex

Thanks for your feedback! We're glad you're happy with Hostex's features and support.

Regarding your suggestion about the lock Integrations, since each lock costs us 3/month in API fees, we have to include it in our Pro plan ($3.8-7/month) to keep the Standard plan ($2.6-4.9/month) affordable. Even our Pro plan is more competitive than most basic plans out there.

We're always working to balance features and pricing, and your input helps us improve.

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