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Review summary

Created with AI, based on recent reviews

Looking at 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent user experience, highlighting the platform's ease of use and intuitive design. Many appreciate the robust features available, especially considering the competitive pricing, which is often described as unbeatable. The customer service team is frequently commended for being highly responsive, helpful, and knowledgeable, making the setup and ongoing management much smoother. The service itself is seen as efficient and effective, with many users noting how it streamlines their rental management processes. However, some customers have experienced minor issues with integrations, such as syncing with certain platforms like Vrbo or the time it takes for pricing updates to reflect across all channels. A few also mentioned a learning curve when first getting started, and some suggested improvements for customization and language options.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use, intuitive... See more

Customer service

Users describe positive interactions with customer service, highlighting its excellence, responsiveness, and... See more

Website

Reviewers express satisfaction with the website features, highlighting the ease and speed of creating a... See more

Price

Reviewers highlight positive aspects of price, consistently praising its affordability and value. Many... See more

Service

Customers had positive experiences with service. Many reviewers found the service to be fast, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ever since I started using Hostex, my short-term rental management has become much more efficient. I also now have my own booking website, which makes my business look far more professional. H... See more

Company replied

Rated 5 out of 5 stars

Once you have multiple vacation rentals, this makes managing them much more convenient. If you have any questions or run into anything you’re unsure about, their staff will patiently help and guide yo... See more

Company replied

Rated 5 out of 5 stars

Excellent value STR bookings platform. I switched to Hostex from another platform which was getting bloated and too expensive. So glad I did. It's fully scalable from one property to tens of prope... See more

Company replied

Rated 5 out of 5 stars

Setting up a PMS for the first time is stressful. You quickly learn you need to complete your setup and publish on a channel (like Airbnb) before fully entering all your info. Mistakes happen, deadl... See more

Company replied


Company details

  1. Software Company
  2. Business to Business Service
  3. Holiday Accommodation Service
  4. Short Term Apartment Rental Agency
  5. Vacation Rental

Written by the company

Hostex is the most cost-effective cloud-based PMS for vacation rentals, trusted by over 84,000 global hosts. Priced at just $4.9 per room/month. Hostex simplifies operations through seamless integration with major platforms including Airbnb, Vrbo, Expedia, Houfy, Trip.com, and Google Vacation Rentals. Core Features: 1. Unified Channel Management Automatically update pricing/availability across all connected platforms. Our real-time calendar synchronization eliminates double bookings when reservations occur on any channel. 2. AI Automation Tools - Inbox aggregates inquiries from all platforms - Auto-responds to 89% of routine guest questions - Triggers check-in/out reminders and maintenance workflows 3. Direct Booking Site Builder Create commission-free booking sites in one click (no coding/fees required) with automatic Google Vacation Rental synchronization. 4. Team Collaboration Create sub-accounts with customized permissions for cleaners, co-hosts, property managers, or accountants. 5. Cleaning Tasks Automated task assignments ensure timely turnover between bookings. 6. Full-featured Mobile App Allow you to manage every aspect of your short-term rental business on your smartphone. ———— Hostex delivers the most cost-effective short-term rental management, starting at $4.9/month per room. Enjoy a 15-day free trial followed by industry-low pricing accessible to individual hosts and large portfolios alike.


Contact info

4.8

Excellent

TrustScore 5 out of 5

207 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Everything you need

1,5 years ago I was looking for a channel manager that is not expensive to manage a small property. After some research I discovered Hostex via Reddit.

Hostex provides all the basics to manage bookings, pricings, automation and communication.
It is easy to connect to different platforms and the synchronization is quick. Also they provide a direct booking site where you can either use their templates to create a website or implement your properties to your own site.

Integration with 3rd party tools like PriceLabs is also done quickly and works.

Their support is very responsive and helpful.

Highly recommended who is looking for an easy to use PMS.

Keep it going Hostex!

July 15, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for your detailed and thoughtful review!

It’s great to know that our platform, integrations, and support have all contributed to making your hosting experience smoother and more efficient.

We truly appreciate your recommendation and kind words. Your feedback motivates us to keep improving every day.

Thanks again for being part of the Hostex community.

Rated 5 out of 5 stars

After using Smoobu as my channel…

After using Smoobu as my channel manager, I found it too expensive for a small property owner like myself with just one or two units. It was missing key features I needed, such as:
• VRBO synchronization
• An easy website builder
• Google Vacation integration
• Overall system speed and responsiveness

Smoobu also felt slow and cumbersome, making management a hassle.

Why I Switched to Hostex
With Hostex, my annual costs dropped to a quarter of what I was paying before, with all essential features included. The platform is incredibly fast, straightforward to set up, and offers:
• Seamless implementation
• An AI chat option for guest communication
• Comprehensive tools that make property management simple

I was even considering hiring a management company and giving up 20% of my income because my previous channel manager was so chaotic. Thanks to Hostex, that’s no longer necessary. I genuinely love using it and am grateful I discovered it through Reddit.

July 1, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you very much for sharing your detailed feedback. We're glad to hear that you found value in Hostex and that it has helped simplify your property management.

We're committed to continuously improving our service to meet the needs of all property owners like you.

If you have any further suggestions or need assistance, please don't hesitate to reach out. We truly appreciate your support and trust in us!

Rated 5 out of 5 stars

The smartest decision we’ve made as hosts

Managing multiple calendars across platforms was getting stressful — Hostex has been a game changer!

The AI Copilot is incredible (it feels like it reads our minds when replying to guests), and the automation is miles ahead of what Airbnb or other platforms offer. It’s super easy to use.

I was also worried about support since we’re in Australia, but the team has been excellent — fast, helpful, and the devs resolved every issue quickly.

Highly recommended — and the price is great too!

July 10, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for the amazing feedback!

We’re thrilled to hear that Hostex has helped simplify your management. It’s great to know our automation tools and support team have met your expectations.

We truly appreciate your support and recommendation. If there’s ever anything more we can do to help, just let us know! 🙌

Rated 5 out of 5 stars

Hostex is good for me as it blocks all…

Hostex is good for me as it blocks all the other platforms I'm on when a booking comes in.
So I don't have to worry about getting double booked and I don't have to manually block which is time consuming.A great tool highly recommend it .

July 7, 2025
Unprompted review
Hostex logo

Reply from Hostex

We're glad to hear Hostex is saving you time.
Your recommendation means a lot to us. If you ever need support or have suggestions, we're always here to help!

Rated 4 out of 5 stars

Many Great Features for the Price

Has many great features, particularly for the price. Customer service has also been great. Would like to see ability to charge credit cards manually within the system as many of our booking come direct via phone!

July 1, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you for your feedback!
You can create a direct booking website through Hostex. When a guest books with you over the phone, you can simply send them the link to your listing, and they’ll be able to complete the credit card payment online.
Hope this helps streamline your process! Let us know if you need any guidance setting it up.

Rated 5 out of 5 stars

Great experience with Hostex!

Hostex is super simple to use and everything I need is in one place. The platform is really well organized, which makes managing everything quick and easy. Definitely recommend it!

July 3, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for your kind words! It means a lot to us.
If there’s ever anything you need or suggestions you'd like to share, we’re always there to help.
Thanks again for recommending us! 💙

Rated 5 out of 5 stars

Powerful tool with all you need

It is a simple yet complete tool to make reservations. I have tested several PMS trying to find the right for me and I found it with Hostex. I fully recommend this PMS to anyone trying improve their hosting process.

July 1, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for your kind words and recommendation!

Our goal is to simplify hosting for everyone, so knowing it's working well for you means a lot to us.

If you ever need support or have ideas to share, we're always there to help!

Rated 5 out of 5 stars

Great PMS overal

Great PMS, very responsive customer support, easy to navigate.

The only thing I would improve is integration with third-party providers

June 27, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for your kind feedback! We're glad to hear you're enjoying Hostex.

As for third-party integrations, we completely agree — and we're actively working on expanding our integration network.

Thanks again for being a valued Hostex user.

Rated 5 out of 5 stars

It’s the first and the only channel…

It’s the first and the only channel manager I use. They are much improved and easy to use.

June 24, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you for your kind words! We're honored to be your first and only channel manager. Let us know if you ever need any help!

Rated 5 out of 5 stars

Where has this app been all my life

Where has this app been all my life? I am loving Hostex. I have two properties and multiple channels and Hostex puts everything together in one place for me. It is awesome. I also synced all my locks on each property - that is 6 locks in total and we are now sending automated emails with door codes. Game changer!

June 13, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for the kind words! We're thrilled to hear Hostex is making things easier for you.

There are even more automation features available to help you save time and reduce manual work.
Wishing you continued success with your short-term rental business!

Rated 4 out of 5 stars

I really like the Korean language…

I really like the Korean language support, but it's a shame that I can't register my accommodation by linking to some sites like Vrbo.

June 20, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you for choosing Hostex!

Just to clarify, Hostex does support connecting to Vrbo. Simply list your property on the Vrbo website first, and then add your Vrbo account in Hostex. After that, you can manage your Vrbo listings just like you manage your Airbnb ones — all in one place.

If you need help with the setup, feel free to reach out to our support team anytime!

Rated 5 out of 5 stars

Hostex is a great tool at very…

Hostex is a great tool at very affordable price. Easy to set up, and the sync does really work well, and support always provides an answer within short amount of time which are important aspects to me.

June 23, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for your kind words!
Your feedback truly motivates us to keep improving. If you ever have suggestions or need help, we're always there for you!

Rated 4 out of 5 stars

Hostex has helped make managing my home…

Hostex has helped make managing my home much easier. The support has been great. Some kinks need to still be worked out like their AI response and short code in messages, but it is still very good.

June 22, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for your kind words and valuable feedback!

We also appreciate your suggestions regarding the AI responses and short codes. Our team is actively working to improve these areas, and your input helps us get better.

Thanks again for being with us!

Rated 5 out of 5 stars

Great Experience…

I’ve been using Hostex for my property management business and the experience has been nothing short of excellent. The platform is intuitive, reliable, and packed with features that make managing multiple short-term rental properties incredibly efficient. From automated messaging to calendar sync, pricing tools, and seamless integration with major booking platforms — Hostex has truly streamlined my operations.

Customer support has also been top-notch. Whenever I’ve had a question or needed assistance, the team responded quickly and was very helpful.

If you’re a property manager or short-term rental host looking for a solid, all-in-one PMS solution, I highly recommend Hostex. It’s been a game-changer for my business!

October 8, 2024
Unprompted review
Hostex logo

Reply from Hostex

Hello, thank you very much for your detailed feedback and high praise! We are truly delighted to hear that Hostex has brought convenience and improvements to your property management. Your recognition is the greatest encouragement for us, and we will continue to strive to provide better services to help you achieve greater success in your business. If you have any suggestions or need any assistance, please feel free to contact us at any time. Wishing your property management business continued growth and success!

Rated 5 out of 5 stars

Affordable

Affordable, helpful, efficient, good customers service

June 19, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you for your kind feedback! We're glad to hear that you're satisfied with our software and support. If there's ever anything we can help with, feel free to reach out anytime!

Rated 5 out of 5 stars

I have been using Hostex for about 6…

I have been using Hostex for about 6 months now and really enjoy its ease of use and features. When I can't understand how to do somethings the team are helpful and assist me in working out how to do the tasks at hand. I highly recommend if your looking for a great channel management system.

June 18, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for your kind words! Your recommendation truly means a lot to us. If you ever need further assistance, we’re always here to help!

Rated 5 out of 5 stars

Before using Hostex

Before using Hostex, I was so stressed checking each platform one by one—there were even times I had guest issues or overbookings because of it. But ever since I started using Hostex, hosting has become so much easier and more organized. It syncs my calendars perfectly and saves me so much time. Truly a game-changer for busy hosts. Highly recommended!

February 14, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for sharing your experience! We're truly happy to hear that Hostex has helped ease your hosting stress and made things more organized. It's exactly what we aim to provide—a reliable, time-saving solution for busy hosts like you.

Your recommendation means a lot to our team. If you ever have any feedback or ideas, we're always here to listen and support you!

Rated 4 out of 5 stars

Pretty great service

Pretty great service, takes some time to figure out everything. But the customer service team is super help and relatively quick to answer any questions. We’ll be using them for the long run!

June 13, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you for your kind words and support! We're constantly working to make things even more intuitive, and it's great to know you're planning to stay with us long term.

If you ever need assistance or have suggestions, we're always here to help!

Rated 4 out of 5 stars

Hostex: Promising features and Customer Service

Hostex has some very promising features for a PMS. I appreciate the fast customer service the most. Some limitations include, no built-in translation feature for the unified inbox, limited calender view to one week (not able to view a full month for a property). Real-time Statistics is a very useful feature for accounting. The team seems to update frequently!

June 5, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for your thoughtful review! It truly means a lot to us.

Regarding the points you mentioned:

1. Inbox translation – In the top-right corner of each message thread, there’s a translate button. You can click it to translate the guest's message into English instantly.

2. Monthly calendar view – On the Calendar page, clicking on a specific property will display a sidebar. In the top-right corner of that sidebar, you'll find a button that lets you switch to the monthly view for that property.

If you'd like further guidance on either feature, feel free to reach out to our support team via the online chat—we’ll be happy to assist you in more detail.

We appreciate your feedback—it helps us continue improving Hostex. Thanks again for being part of the Hostex community!

Rated 4 out of 5 stars

Great software

Great software, very easy use case and affordable. Still building and developing so keen to see them in a few years time

June 13, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thanks so much for the kind words! We’re excited to keep growing and truly appreciate you being on this journey with us.

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