My VPS (VPSID 4964) is currently not reachable (status: offline, restart unsuccessful), which is causing a full service outage on my side. I have already opened a support ticket, but... See more
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Super poor customer support. My tickets have not been answered for weeks and nobody bother to reply or update on my VPS support issues. My business has been badly affected and we have to look for... See more
Wow, where do i start. The guys at Hostshield provide an excellent service, with the absolute best prices i've seen yet. The level of support they provide is unreal. Super fast support, they reply i... See more
I bought a 1-year vps server, no access right now does not respond to support requests
Company details
Written by the company
Hostshield LTD provides you with high quality servers, ranging from gameservers, vps hosting, shared hosting and domain names. All our service are instantly deployed !
Contact info
Office 4220 182-184 High Street North, E6 2JA, London, East Ham, England, United Kingdom
- +44 2039077732
- admin@hostshield.net
- hostshield.net
Hasn’t replied to negative reviews
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Hostshield VPS offline – no response from support
My VPS (VPSID 4964) is currently not reachable (status: offline, restart unsuccessful), which is causing a full service outage on my side.
I have already opened a support ticket, but so far I have only received a generic response referring me to the knowledge base. I have already gone through all relevant articles while waiting. (The last time a similar outage occurred, it lasted an entire day without any status updates.)
The VPS is paid for until December, and there was no prior notification about any maintenance.
Since this is time-sensitive, I would really appreciate:
any update on the status
confirmation if this is a known issue
and an estimated timeframe for resolution, if possible
At the moment, the lack of communication is the main concern.
Peter
No support, unreliable
Good price and worked well for a number of months then all of a sudden VPS offline I check their panel it says suspended due to "Copyright" no notice nothing, opened a ticket February 27th, 2026 its now March 13 still no response, whats the point of a VPS where they suspend it without notice and never reply to tickets, luckily I was not using it for anything important.
Do not buy this!
Do not buy this!
Never responded! Most of the time is not work! Never again!
Super poor customer support.
Super poor customer support.
My tickets have not been answered for weeks and nobody bother to reply or update on my VPS support issues.
My business has been badly affected and we have to look for another provider to migrate my system.
One of the best Hosting Companies
One of the best Hosting Companies! I've bought a dedicated server from them and I've been using for 3 months and I can say they've the best support ! I recommend it to everyone
Best VPS provider in town!!
helped and nice to work with
Great windows vps provider
Great windows vps provider, cheap and affordable prices
VPS SERVER ERROR
I bought a 1-year vps server, no access right now does not respond to support requests
Simply the best
Simply the best ! I run an instagram growth company and i use Hostshield servers to run my tools ! Its the best place to buy vps. I recommend this host for everyone. Their prices are the best and their support is great !
One of the best hosting providers in…
One of the best hosting providers in the market ! Their prices are the cheapest and they have the fastest activation
Best hosting ever
Best hosting ever! Cheap prices and great support! Setup time is just amazing and great uptime!!
Great range of quality products and the…
Great range of quality products and the customer service is excellent also!
Great service with even greater prices and support! +++++
Wow, where do i start. The guys at Hostshield provide an excellent service, with the absolute best prices i've seen yet. The level of support they provide is unreal. Super fast support, they reply instantly, and will help you with anything and guide you exactly how to setup everything.
I highly recommend Hostshield, dont look elsewhere!
Got my vps within 60 seconds
Got my vps within 60 seconds! Amazing, owner is very helpful and trustworthy.
Very quick and easy setup of VPS
Very quick and easy setup of VPS, lots of options on hardware. Fast delivery. Great customer support.
Awesome service!
Awesome service! Purchased one from a different website but their service was awful. I found HostShield and loved its service. I get fast support and I got what I want from my money!
HostShield Honest Review
Before going with HostShield I did my fair share of research and now I’ve got to say that I’ve been a loyal customer for long time.
Support is just amazing, expect a reply within seconds and that to round the clock. Prices are amazing and unbeatable. Thank you HostShield.
Cheap in terms of price but rich in terms of quality. Would definitely recommend!
thank you the vps i ordered rocks
thank you the vps i ordered rocks ! support is helpful and i couldn't ask for more!
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