Hostshield LTD Reviews 22

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

My VPS (VPSID 4964) is currently not reachable (status: offline, restart unsuccessful), which is causing a full service outage on my side. I have already opened a support ticket, but... See more

Rated 1 out of 5 stars

Super poor customer support. My tickets have not been answered for weeks and nobody bother to reply or update on my VPS support issues. My business has been badly affected and we have to look for... See more

Rated 5 out of 5 stars

Wow, where do i start. The guys at Hostshield provide an excellent service, with the absolute best prices i've seen yet. The level of support they provide is unreal. Super fast support, they reply i... See more

Company details

  1. Web Hosting Company
  2. Cloud Storage Service
  3. Internet Service Provider

Written by the company

Hostshield LTD provides you with high quality servers, ranging from gameservers, vps hosting, shared hosting and domain names. All our service are instantly deployed !


Contact info

1.6

Bad

TrustScore 1.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Hostshield VPS offline – no response from support

My VPS (VPSID 4964) is currently not reachable (status: offline, restart unsuccessful), which is causing a full service outage on my side.

I have already opened a support ticket, but so far I have only received a generic response referring me to the knowledge base. I have already gone through all relevant articles while waiting. (The last time a similar outage occurred, it lasted an entire day without any status updates.)

The VPS is paid for until December, and there was no prior notification about any maintenance.

Since this is time-sensitive, I would really appreciate:

any update on the status

confirmation if this is a known issue

and an estimated timeframe for resolution, if possible

At the moment, the lack of communication is the main concern.

Peter

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

No support, unreliable

Good price and worked well for a number of months then all of a sudden VPS offline I check their panel it says suspended due to "Copyright" no notice nothing, opened a ticket February 27th, 2026 its now March 13 still no response, whats the point of a VPS where they suspend it without notice and never reply to tickets, luckily I was not using it for anything important.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Super poor customer support.

Super poor customer support.
My tickets have not been answered for weeks and nobody bother to reply or update on my VPS support issues.

My business has been badly affected and we have to look for another provider to migrate my system.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best

Simply the best ! I run an instagram growth company and i use Hostshield servers to run my tools ! Its the best place to buy vps. I recommend this host for everyone. Their prices are the best and their support is great !

March 28, 2020
Unprompted review
Rated 5 out of 5 stars

Great service with even greater prices and support! +++++

Wow, where do i start. The guys at Hostshield provide an excellent service, with the absolute best prices i've seen yet. The level of support they provide is unreal. Super fast support, they reply instantly, and will help you with anything and guide you exactly how to setup everything.

I highly recommend Hostshield, dont look elsewhere!

May 18, 2019
Unprompted review
Rated 5 out of 5 stars

Awesome service!

Awesome service! Purchased one from a different website but their service was awful. I found HostShield and loved its service. I get fast support and I got what I want from my money!

April 3, 2019
Unprompted review
Rated 5 out of 5 stars

HostShield Honest Review

Before going with HostShield I did my fair share of research and now I’ve got to say that I’ve been a loyal customer for long time.

Support is just amazing, expect a reply within seconds and that to round the clock. Prices are amazing and unbeatable. Thank you HostShield.

Cheap in terms of price but rich in terms of quality. Would definitely recommend!

March 30, 2019
Unprompted review

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